{"id":32854,"date":"2026-07-01T12:03:17","date_gmt":"2026-07-01T12:03:17","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=32854"},"modified":"2026-07-01T13:57:28","modified_gmt":"2026-07-01T13:57:28","slug":"export-file-shows-different-name","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/es\/troubleshooting\/export-file-shows-different-name","title":{"rendered":"El archivo exportado muestra un nombre diferente"},"content":{"rendered":"\n

If your exported file (CSV, PDF, or Excel) is showing a different name or title, here are some possible causes and how to fix them. <\/p>\n\n\n\n

1. The workspace is named after a team member<\/h2>\n\n\n\n

By default, Clockify prominently displays the Workspace Name<\/strong> at the top of exported PDF reports. When someone sets up a Clockify account, the system often defaults the workspace name to “[Creator’s Name]’s Workspace.” <\/p>\n\n\n\n

If a colleague created the workspace and invited you to it, their name will show up on everyone’s<\/em> exported reports.<\/p>\n\n\n\n

How to fix it:<\/strong> If you have Admin rights, you can rename the workspace to your company or team name:<\/p>\n\n\n\n

    \n
  1. Click the \"\" three dots<\/strong> next to the workspace name<\/li>\n\n\n\n
  2. Select Workspace settings<\/strong><\/li>\n\n\n\n
  3. Change the Workspace name<\/strong> to something neutral (e.g., “Marketing Team” or your company name)<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
    <\/rect><\/mask><\/path><\/g><\/svg>Note<\/span><\/div>
    \n

    If you aren’t an admin, you will need to ask the workspace owner or an admin to make this change.<\/p>\n<\/div><\/div>\n\n\n\n

    2. An active user filter is applied<\/h2>\n\n\n\n

    If you have Manager or Admin permissions, you have the ability to view other team members’ time. You might have accidentally left a filter turned on that includes another team member’s tracked hours, causing the report to summarize their data and display their name.<\/p>\n\n\n\n

    How to fix it:<\/strong><\/p>\n\n\n\n

      \n
    1. Navigate to the Reports<\/strong> page (Summary, Detailed, or Weekly)<\/li>\n\n\n\n
    2. Check the Team\/User<\/strong> filter drop-down at the top of the screen<\/li>\n\n\n\n
    3. Ensure that only your name<\/strong> is checked<\/li>\n\n\n\n
    4. Click Apply Filter<\/strong> and export the report again<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      3. A custom export title is saved<\/h2>\n\n\n\n

      If your workspace is on a paid plan, Clockify allows users to customize PDF exports. Someone may have added a custom title or footer to the PDF export settings (like “Jane’s Monthly Hours”). <\/p>\n\n\n\n

      Because this customization works on a per-user basis and saves across sessions, every PDF you export will carry that custom text until you disable or change it.<\/p>\n\n\n\n

      How to fix it:<\/strong><\/p>\n\n\n\n

        \n
      1. Go to Reports > Summary\/Detailed\/Weekly<\/strong><\/li>\n\n\n\n
      2. Click the Export<\/strong> button on the top-right corner<\/li>\n\n\n\n
      3. Select Customization<\/strong><\/li>\n\n\n\n
      4. Check to see if the Report Name<\/strong> or Notes<\/strong> field has been manually typed over with the other person’s name<\/li>\n\n\n\n
      5. Update it to your name or preferred title and click Save<\/strong><\/li>\n<\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        4. You are viewing a Shared report<\/h2>\n\n\n\n

        If you clicked a link to view a shared report created by someone else, the report title is locked to whatever they named it when they generated the link.<\/p>\n\n\n\n

        How to fix it:<\/strong><\/p>\n\n\n\n

          \n
        1. Go to Reports<\/strong><\/li>\n\n\n\n
        2. Set the date ranges and filters you want<\/li>\n\n\n\n
        3. Export the PDF<\/li>\n<\/ol>\n\n\n\n

          Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at support@clockify.me<\/a> and provide us with the following information:<\/p>\n\n\n\n

            \n
          1. Your email address<\/li>\n\n\n\n
          2. A screenshot of the exported report or any other errors encountered<\/li>\n\n\n\n
          3. Your role in the workspace <\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"If your exported file (CSV, PDF, or Excel) is showing a different name or title,…","protected":false},"author":65,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[1,48],"tags":[],"class_list":["post-32854","post","type-post","status-publish","format-standard","hentry","category-track-time-and-expenses","category-generate-reports"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"karla.barloso@cake.com","author_link":"https:\/\/clockify.me\/help\/es\/author\/karla-barlosocake-com"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/posts\/32854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/comments?post=32854"}],"version-history":[{"count":29,"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/posts\/32854\/revisions"}],"predecessor-version":[{"id":32896,"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/posts\/32854\/revisions\/32896"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/media?parent=32854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/categories?post=32854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/es\/wp-json\/wp\/v2\/tags?post=32854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}