Frequently Asked Questions

Can I stop my team member’s timer?

To stop someone else’s timer, you can deactivate user on the Team page and then reactivate them again.
User’s time entries are discarded after deactivation. User or admin and owner on a paid plan can add them manually after activation.

If you’re on the Enterprise plan and the workspace owner, you can log in as this user.

  1. Go to the Accounts tab
  2. Click on log into another person’s account

You’ll be able to directly stop the timer.

If you’re on the Basic plan or any plan above, you can stop team member’s timer with the owner or admin user role.

  1. Go to Calendar page
  2. Choose teammate
  3. Click red dot in Today field