{"id":15857,"date":"2023-12-18T13:06:25","date_gmt":"2023-12-18T13:06:25","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=15857"},"modified":"2026-03-13T07:14:47","modified_gmt":"2026-03-13T07:14:47","slug":"manage-your-account","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/integrations-and-add-ons\/manage-your-account","title":{"rendered":"G\u00e9rer votre compte Marketplace"},"content":{"rendered":"<p>Cet article donne un aper\u00e7u du concept du compte Marketplace et des fonctionnalit\u00e9s de gestion du compte.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Aper\u00e7u du compte utilisateur<\/h2>\n\n\n\n<p class=\"translation-block\">Dans votre profil Marketplace, vous pouvez acc\u00e9der \u00e0 vos donn\u00e9es de base et consulter une liste compl\u00e8te des modules compl\u00e9mentaires install\u00e9s. Ces modules sont class\u00e9s en fonction du produit et de l'espace de travail dans lequel ils ont \u00e9t\u00e9 install\u00e9s.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Onglet G\u00e9n\u00e9ral<\/h3>\n\n\n\n<p class=\"translation-block\">Chaque profil contient des informations g\u00e9n\u00e9rales dans l'onglet <strong>G\u00e9n\u00e9ral<\/strong> :<\/p>\n\n\n\n<p>Il est accessible \u00e0 tous les utilisateurs connect\u00e9s, mais certaines informations ne sont visibles que par les utilisateurs ayant un r\u00f4le d'administrateur.&nbsp;<\/p>\n\n\n\n<p>Ces informations sont les suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Photo du profil<\/strong>: Elle provient du premier compte de produit utilis\u00e9 pour se connecter au Marketplace. Vous pouvez la modifier dans les param\u00e8tres de profil de votre compte produit Clockify&nbsp;<\/li>\n\n\n\n<li><strong>Nom<\/strong>: Le nom avec lequel vous avez enregistr\u00e9 votre premier compte produit, \u00e9galement non modifiable sur Marketplace<\/li>\n\n\n\n<li><strong>Email<\/strong>: L'email avec lequel vous avez enregistr\u00e9 votre premier compte de produit, qui ne peut pas non plus \u00eatre modifi\u00e9 sur Marketplace<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Bouton du compte Marketplace<\/strong> : Permet d'acc\u00e9der \u00e0 la page <strong>G\u00e9rer les comptes<\/strong><\/li>\n\n\n\n<li class=\"translation-block\"><strong>Se connecter<\/strong> : Cliquez ici pour vous d\u00e9connecter. Vous serez redirig\u00e9 vers la <a href=\"https:\/\/dev-docs.marketplace.cake.com\/\">page d'accueil Marketplace<\/a><\/li>\n<\/ul>\n\n\n\n<p>Si vous \u00eates administrateur et que vous avez au moins un espace de travail avec au moins un module compl\u00e9mentaire install\u00e9, vous verrez une liste des modules compl\u00e9mentaires install\u00e9s avec les d\u00e9tails :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nom du module compl\u00e9mentaire&nbsp;<\/li>\n\n\n\n<li>Date de mise \u00e0 jour<\/li>\n\n\n\n<li>Date d'installation : En cas de r\u00e9installation, la derni\u00e8re date est indiqu\u00e9e<\/li>\n\n\n\n<li>Qui a install\u00e9&nbsp;<\/li>\n\n\n\n<li>Statut du module compl\u00e9mentaire<\/li>\n\n\n\n<li>Date de d\u00e9sactivation (le cas \u00e9ch\u00e9ant)<\/li>\n<\/ul>\n\n\n\n<p>Les modules compl\u00e9mentaires r\u00e9pertori\u00e9s ici sont tri\u00e9s par ordre d\u00e9croissant en fonction de leurs d\u00e9tails d'installation. Les modules non list\u00e9s sont \u00e9galement visibles dans la liste.<\/p>\n\n\n\n<p>Veuillez noter que vous pouvez acc\u00e9der aux modules compl\u00e9mentaires non list\u00e9s directement depuis votre profil Clockify, ou via le lien direct.<br>Cependant, l'acc\u00e8s est limit\u00e9 aux espaces de travail o\u00f9 le module a \u00e9t\u00e9 initialement install\u00e9.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Statut du module compl\u00e9mentaire<\/h4>\n\n\n\n<p>Le statut du module compl\u00e9mentaire indique le statut du module compl\u00e9mentaire dans le processus de paiement et d'installation.<\/p>\n\n\n\n<p>Il peut \u00eatre : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9sactiv\u00e9<\/strong>: Le module compl\u00e9mentaire a \u00e9t\u00e9 d\u00e9sactiv\u00e9<\/li>\n\n\n\n<li><strong>Install\u00e9<\/strong>: Le module compl\u00e9mentaire a \u00e9t\u00e9 install\u00e9 avec succ\u00e8s <\/li>\n\n\n\n<li><strong>En retard<\/strong>: Apr\u00e8s l'expiration de l'abonnement, le module compl\u00e9mentaire install\u00e9 est marqu\u00e9 comme \u00e9tant en retard<\/li>\n\n\n\n<li><strong>Paiement a \u00e9chou\u00e9<\/strong>: Le processus de paiement a \u00e9chou\u00e9 et le module compl\u00e9mentaire ne peut pas \u00eatre utilis\u00e9<\/li>\n\n\n\n<li><strong>D\u00e9sinstall\u00e9<\/strong>: Le module compl\u00e9mentaire est d\u00e9sinstall\u00e9 <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Customer and payment information tab<\/h3>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Remarque<\/span><\/div><div class=\"box-content\">\n<p>Customer and payment information tabs are visible only to workspace admins that have installed a paid add-on at one point in time.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Factures <\/h3>\n\n\n\n<p class=\"translation-block\">L'onglet <strong>Factures<\/strong> appara\u00eet lorsque les factures sont disponibles sur <a href=\"https:\/\/clockify.me\/help\/fr\/getting-started\/clockify-glossary#stripe\">Stripe<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"841\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/User-profile-Invoices-1024x841.png\" alt=\"\" class=\"wp-image-19686\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/User-profile-Invoices-1024x841.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/User-profile-Invoices-300x246.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/User-profile-Invoices-768x630.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/User-profile-Invoices-1536x1261.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/User-profile-Invoices-15x12.png 15w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/User-profile-Invoices.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Il indique :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Date<\/strong>: JJ\/MM\/AAAA<\/li>\n\n\n\n<li><strong>Statut<\/strong>: Pay\u00e9 \/ Ouvert<\/li>\n\n\n\n<li><strong>Montant<\/strong>:  Valeur totale de la facture (format\u00e9 par Clockify, jusqu'\u00e0 2 d\u00e9cimales)<\/li>\n\n\n\n<li><strong>Produit<\/strong>: Clockify \/ Pumble \/ Plaky<\/li>\n\n\n\n<li><strong>Description<\/strong>: Type de transaction<\/li>\n\n\n\n<li><strong>T\u00e9l\u00e9charger<\/strong>: Cliquez pour obtenir la facture en format PDF<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"753\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/add-on_invoice-1024x753.png\" alt=\"\" class=\"wp-image-19688\" style=\"width:480px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/add-on_invoice-1024x753.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/add-on_invoice-300x221.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/add-on_invoice-768x565.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/add-on_invoice-16x12.png 16w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/08\/add-on_invoice.png 1208w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Format PDF t\u00e9l\u00e9charg\u00e9<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Page de gestion des comptes<\/h2>\n\n\n\n<p>La page <strong>G\u00e9rer les comptes<\/strong> vous permet d'ajouter ou de supprimer des comptes de produits au compte Marketplace.&nbsp;<\/p>\n\n\n\n<p><em>Ceci peut \u00eatre utile pour g\u00e9rer plusieurs comptes Marketplace sans se connecter\/d\u00e9connecter de Marketplace et Clockify constamment. Vous aurez ainsi un aper\u00e7u de tous les modules compl\u00e9mentaires install\u00e9s sur vos diff\u00e9rents comptes et produits.<\/em><em>&nbsp;<\/em><\/p>\n\n\n\n<p class=\"translation-block\">Si vous cliquez sur <strong>Se connecter avec Clockify <\/strong>et que vous \u00eates d\u00e9j\u00e0 connect\u00e9 \u00e0 votre compte Marketplace, vous serez automatiquement redirig\u00e9 vers cette page (G\u00e9rer les comptes) avec un message confirmant que le compte a d\u00e9j\u00e0 \u00e9t\u00e9 cr\u00e9\u00e9.&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Remarque<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block\">Products with regional (or global) and subdomain accounts will be split into two accounts in the table. The <strong>Manage accounts<\/strong> table will display two separate accounts, each connected to a different URL.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00e9rifier le compte<\/h2>\n\n\n\n<p class=\"translation-block\">Si votre compte doit \u00eatre v\u00e9rifi\u00e9, vous serez redirig\u00e9 vers la <a href=\"https:\/\/app.clockify.me\/fr\/login\">page de connexion Clockify<\/a> o\u00f9 vous serez invit\u00e9 \u00e0 v\u00e9rifier votre compte.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Supprimer le compte Marketplace<\/h2>\n\n\n\n<p class=\"translation-block\">To delete your marketplace account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on your user profile photo on the top-right corner<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>My profile<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Delete account<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Delete account <\/strong>again on the next page<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"371\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2023\/12\/delete-marketplace-account.gif\" alt=\"\" class=\"wp-image-30271\"\/><\/figure>\n\n\n\n<p class=\"translation-block\">La suppression du compte se produit automatiquement lorsque tous les produits associ\u00e9s sont supprim\u00e9s, puisqu'il n'y a aucun moyen de se connecter sans eux.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p>Si vous supprimez un compte Clockify, ce compte sera supprim\u00e9 de tous les espaces de travail connect\u00e9s.&nbsp;&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<p>Apr\u00e8s la suppression du compte :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les modules compl\u00e9mentaires install\u00e9s sont d\u00e9sinstall\u00e9s&nbsp;<\/li>\n\n\n\n<li>L'abonnement est annul\u00e9 pour les modules compl\u00e9mentaires payants&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Retirer le compte Marketplace<\/h2>\n\n\n\n<p>You may delete a single user from a multi-user Marketplace account while keeping the remaining users active.<\/p>\n\n\n\n<p>Avant de supprimer un compte, v\u00e9rifiez si vous \u00eates le seul administrateur\/propri\u00e9taire d\u2019un espace de travail. Supprimer un compte avec des privil\u00e8ges d\u2019administrateur, comme pour un compte Marketplace, entra\u00eenera la suppression de certains modules compl\u00e9mentaires de l\u2019espace de travail.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group related-articles\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Articles similaires<\/h3>\n\n\n\n<ul class=\"wp-block-list related-articles-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/clockify.me\/help\/fr\/apps\/introduction-to-add-ons\">Introduction aux modules compl\u00e9mentaires<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/clockify.me\/help\/fr\/apps\/start-using-add-ons\">Commencer \u00e0 utiliser les modules compl\u00e9mentaires<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/clockify.me\/help\/fr\/apps\/manage-and-configure-add-ons\">G\u00e9rer et configurer les modules compl\u00e9mentaires<\/a><\/li>\n<\/ul>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"This article provides an insight into the concept of the Marketplace account and&#8230;","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[52],"tags":[],"class_list":["post-15857","post","type-post","status-publish","format-standard","hentry","category-addons"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"tamara radijevac","author_link":"https:\/\/clockify.me\/help\/fr\/author\/tamara-radijevac"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/15857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=15857"}],"version-history":[{"count":42,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/15857\/revisions"}],"predecessor-version":[{"id":30307,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/15857\/revisions\/30307"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=15857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=15857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=15857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}