{"id":23507,"date":"2025-06-25T11:48:32","date_gmt":"2025-06-25T11:48:32","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23507"},"modified":"2026-04-24T06:29:38","modified_gmt":"2026-04-24T06:29:38","slug":"time-mismatch","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/troubleshooting\/permissions\/time-mismatch","title":{"rendered":"Incoh\u00e9rence entre le temps suivi et les montants dans les rapports"},"content":{"rendered":"<p>Si vous constatez une incoh\u00e9rence dans vos rapports, voici quelques raisons courantes qui peuvent expliquer ce ph\u00e9nom\u00e8ne :<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Le mode compact est activ\u00e9<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>En mode compact, chaque saisie de temps est automatiquement arrondie \u00e0 la minute enti\u00e8re la plus proche \u00e0 des fins d\u2019affichage uniquement.<\/li>\n\n\n\n<li>Cela n\u2019affecte pas le temps r\u00e9el enregistr\u00e9. Le syst\u00e8me stocke toujours le temps dans son format complet.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Comment afficher le format d\u2019heure exact<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur les trois points situ\u00e9s \u00e0 c\u00f4t\u00e9 du nom de votre espace de travail<\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur <strong>Param\u00e8tres de l\u2019espace de travail<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Dans le menu d\u00e9roulant <strong>Dur\u00e9e<\/strong>, s\u00e9lectionnez <strong>Compl\u00e8te<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcQlnfhpNHlSkVZDMr8EN8QFAbFtUTxcMX6pZZubZJac8wvhX-nMm95PYHTg9cN_5JJgIapYPh4VQVodXhA3LSQIL-ZSVBHElX6EZIunrrUn1TKvWWMR8-EO8uDO-8rKbRJkkig1Q?key=XZmssafXgdhlV2XB9mRUkEGN\" alt=\"\"\/><\/figure>\n\n\n\n<p>Une fois que vous passez au format complet, vos rapports vous montreront les donn\u00e9es les plus pr\u00e9cises sans arrondi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">La hi\u00e9rarchie des taux affecte les calculs<\/h2>\n\n\n\n<p>Les montants factur\u00e9s peuvent varier en fonction de la mani\u00e8re dont les taux sont appliqu\u00e9s. Dans Clockify, un taux plus sp\u00e9cifique remplace un taux moins sp\u00e9cifique dans cet ordre :<\/p>\n\n\n\n<p class=\"translation-block\"><strong>Taux des membres du projet &gt; Taux de t\u00e2che &gt; Taux du projet &gt; Taux des membres &gt; Taux de l\u2019espace de travail<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Comment v\u00e9rifier quels taux sont appliqu\u00e9s&nbsp;<\/h3>\n\n\n\n<p>Pour identifier l\u2019origine d\u2019un taux, vous pouvez v\u00e9rifier chaque niveau dans la hi\u00e9rarchie des taux :<\/p>\n\n\n\n<p><strong>Taux des membres du projet<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Acc\u00e9dez \u00e0 la page <strong>Projets<\/strong> et ouvrez le projet concern\u00e9<\/li>\n\n\n\n<li class=\"translation-block\">Acc\u00e9dez \u00e0 l\u2019onglet <strong>Acc\u00e8s<\/strong> dans le projet<\/li>\n\n\n\n<li class=\"translation-block\">V\u00e9rifiez la colonne <strong>Taux facturable<\/strong> pour chaque membre de l\u2019\u00e9quipe<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-member-rate-1024x533.png\" alt=\"\" class=\"wp-image-23509\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-member-rate-1024x533.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-member-rate-300x156.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-member-rate-768x400.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-member-rate-1536x800.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-member-rate-2048x1066.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-member-rate-18x9.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Taux de t\u00e2che<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Tout en restant dans le projet, acc\u00e9dez \u00e0 l\u2019onglet <strong>T\u00e2ches<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">V\u00e9rifiez la colonne <strong>Taux horaire<\/strong> pour chaque t\u00e2che<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/task-rate-1024x535.png\" alt=\"\" class=\"wp-image-23510\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/task-rate-1024x535.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/task-rate-300x157.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/task-rate-768x401.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/task-rate-1536x802.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/task-rate-2048x1070.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/task-rate-18x9.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Taux du projet<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Acc\u00e9dez \u00e0 l\u2019onglet <strong>Param\u00e8tres<\/strong> dans un projet<\/li>\n\n\n\n<li class=\"translation-block\">Faites d\u00e9filer vers le bas et consultez le <strong>taux facturable<\/strong> du projet<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"543\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-rate-1024x543.png\" alt=\"\" class=\"wp-image-23511\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-rate-1024x543.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-rate-300x159.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-rate-768x407.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-rate-1536x814.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-rate-2048x1086.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/project-rate-18x10.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Taux des membres de l\u2019\u00e9quipe<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Acc\u00e9dez \u00e0 l\u2019onglet <strong>\u00c9quipe<\/strong> situ\u00e9 dans la barre lat\u00e9rale<\/li>\n\n\n\n<li class=\"translation-block\">V\u00e9rifiez la colonne <strong>Taux facturable<\/strong> pour chaque membre de l\u2019\u00e9quipe<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/team-rate-1024x536.png\" alt=\"\" class=\"wp-image-23512\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/team-rate-1024x536.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/team-rate-300x157.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/team-rate-768x402.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/team-rate-1536x805.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/team-rate-2048x1073.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/team-rate-18x9.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Taux de l\u2019espace de travail<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur les trois points \u00e0 c\u00f4t\u00e9 du nom de l\u2019espace de travail<\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur <strong>Param\u00e8tres de l\u2019espace de travail<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Faites d\u00e9filer vers le bas et consultez le <strong>taux facturable de l\u2019espace de travail<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"929\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/ws-rate-1024x929.png\" alt=\"\" class=\"wp-image-23513\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/ws-rate-1024x929.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/ws-rate-300x272.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/ws-rate-768x697.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/ws-rate-1536x1394.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/ws-rate-13x12.png 13w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/ws-rate.png 1706w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Remarque<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block\">Vous pouvez modifier les taux en s\u00e9lectionnant le bouton <strong>Modifier<\/strong> situ\u00e9 \u00e0 c\u00f4t\u00e9 de chaque taux horaire. Si vous disposez d\u2019un abonnement payant, vous aurez la possibilit\u00e9 d\u2019appliquer le taux r\u00e9troactivement en s\u00e9lectionnant l\u2019option <strong>Appliquer \u00e0 toutes les saisies de temps futures et pass\u00e9es<\/strong>.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Diff\u00e9rence dans le rapport Excel<\/h2>\n\n\n\n<p>Si vous constatez de petites diff\u00e9rences dans les totaux lors de l\u2019exportation de rapports vers Excel, cela est d\u00fb \u00e0 la mani\u00e8re dont les d\u00e9cimales sont trait\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019appli Web et les exportations au format PDF calculent les montants avec 4 d\u00e9cimales, ce qui garantit des totaux pr\u00e9cis, en particulier lorsque le temps est multipli\u00e9 par des taux horaires.&nbsp;<\/li>\n\n\n\n<li>Lors de l\u2019exportation vers Excel, les donn\u00e9es sont envoy\u00e9es avec seulement 2 d\u00e9cimales pour des raisons d\u2019affichage et de compatibilit\u00e9.<\/li>\n\n\n\n<li>Si vous utilisez la formule SUM d\u2019Excel, les totaux peuvent \u00eatre l\u00e9g\u00e8rement diff\u00e9rents en raison de l\u2019arrondi au niveau des lignes.<\/li>\n<\/ul>\n\n\n\n<p><strong>Exemple :&nbsp;<\/strong><\/p>\n\n\n\n<p>Un montant de saisie de temps de 33,3368 $ peut appara\u00eetre comme 33,34 $ dans Excel. Lorsque ces montants sont additionn\u00e9s sur plusieurs saisies, ces petites diff\u00e9rences peuvent s\u2019accumuler.&nbsp;<\/p>\n\n\n\n<p><strong>Pour obtenir les valeurs les plus pr\u00e9cises :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fiez-vous au rapport Web ou \u00e0 l\u2019exportation au format PDF, qui refl\u00e8tent le calcul r\u00e9el avec une pr\u00e9cision d\u00e9cimale totale.&nbsp;<\/li>\n\n\n\n<li>Utilisez les exportations Excel principalement pour les donn\u00e9es brutes ou les aper\u00e7us de base.<\/li>\n<\/ul>\n\n\n\n<p>Vous rencontrez toujours des difficult\u00e9s ? Notre \u00e9quipe d\u2019assistance se fera un plaisir d\u2019examiner votre cas et de vous aider. Veuillez nous contacter \u00e0 l\u2019adresse support@clockify.me et nous fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Une capture d\u2019\u00e9cran de la divergence en question<\/li>\n\n\n\n<li>Une copie CSV du rapport pour la p\u00e9riode concern\u00e9e<\/li>\n\n\n\n<li>Informations sur les taux facturables<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If you\u2019re noticing a mismatch in your reports, here are a few common reasons w&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[46],"tags":[],"class_list":["post-23507","post","type-post","status-publish","format-standard","hentry","category-permissions"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/fr\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=23507"}],"version-history":[{"count":23,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23507\/revisions"}],"predecessor-version":[{"id":31153,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23507\/revisions\/31153"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=23507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=23507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=23507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}