{"id":23658,"date":"2025-06-26T08:43:25","date_gmt":"2025-06-26T08:43:25","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23658"},"modified":"2026-01-16T12:31:30","modified_gmt":"2026-01-16T12:31:30","slug":"time-off-notification-issues","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/troubleshooting\/time-off-notification-issues","title":{"rendered":"Probl\u00e8mes li\u00e9s aux notifications de cong\u00e9s"},"content":{"rendered":"<p>Si vous ne recevez pas les notifications de demande de cong\u00e9, cela est g\u00e9n\u00e9ralement d\u00fb \u00e0 vos pr\u00e9f\u00e9rences de notification ou \u00e0 votre r\u00f4le dans le processus d\u2019approbation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Les notifications par email relatives aux cong\u00e9s sont d\u00e9sactiv\u00e9es dans les pr\u00e9f\u00e9rences<\/h2>\n\n\n\n<p>M\u00eame si tout le reste est correctement configur\u00e9, vous ne recevrez pas de notifications par email si vous avez d\u00e9sactiv\u00e9 les notifications de cong\u00e9s dans vos propres param\u00e8tres.&nbsp;<\/p>\n\n\n\n<p>Pour v\u00e9rifier cela :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur votre photo de profil dans le coin sup\u00e9rieur droit et s\u00e9lectionnez <strong>Pr\u00e9f\u00e9rences<\/strong><\/li>\n\n\n\n<li>Acc\u00e9dez \u00e0 l\u2019onglet <strong>Notifications par email<\/strong><\/li>\n\n\n\n<li>Assurez-vous que la case <strong>Cong\u00e9s<\/strong> est coch\u00e9e<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"818\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdrD4PP9wUjmT2V-ZDLOD6DUSvc8EVlH5HSC8W0u0z8Z5Q_MOlg0wgwPIWFhrPLscYensEv3UEakVhNPU1loXd3Rt3_Q1P15X1ybtn1TTVL9VAQQ7ZjtJaxVRAv7dTrlUSjnfR3Dw.png\" alt=\"\" class=\"wp-image-23660\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdrD4PP9wUjmT2V-ZDLOD6DUSvc8EVlH5HSC8W0u0z8Z5Q_MOlg0wgwPIWFhrPLscYensEv3UEakVhNPU1loXd3Rt3_Q1P15X1ybtn1TTVL9VAQQ7ZjtJaxVRAv7dTrlUSjnfR3Dw.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdrD4PP9wUjmT2V-ZDLOD6DUSvc8EVlH5HSC8W0u0z8Z5Q_MOlg0wgwPIWFhrPLscYensEv3UEakVhNPU1loXd3Rt3_Q1P15X1ybtn1TTVL9VAQQ7ZjtJaxVRAv7dTrlUSjnfR3Dw-300x153.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdrD4PP9wUjmT2V-ZDLOD6DUSvc8EVlH5HSC8W0u0z8Z5Q_MOlg0wgwPIWFhrPLscYensEv3UEakVhNPU1loXd3Rt3_Q1P15X1ybtn1TTVL9VAQQ7ZjtJaxVRAv7dTrlUSjnfR3Dw-1024x524.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdrD4PP9wUjmT2V-ZDLOD6DUSvc8EVlH5HSC8W0u0z8Z5Q_MOlg0wgwPIWFhrPLscYensEv3UEakVhNPU1loXd3Rt3_Q1P15X1ybtn1TTVL9VAQQ7ZjtJaxVRAv7dTrlUSjnfR3Dw-768x393.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdrD4PP9wUjmT2V-ZDLOD6DUSvc8EVlH5HSC8W0u0z8Z5Q_MOlg0wgwPIWFhrPLscYensEv3UEakVhNPU1loXd3Rt3_Q1P15X1ybtn1TTVL9VAQQ7ZjtJaxVRAv7dTrlUSjnfR3Dw-1536x785.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdrD4PP9wUjmT2V-ZDLOD6DUSvc8EVlH5HSC8W0u0z8Z5Q_MOlg0wgwPIWFhrPLscYensEv3UEakVhNPU1loXd3Rt3_Q1P15X1ybtn1TTVL9VAQQ7ZjtJaxVRAv7dTrlUSjnfR3Dw-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p>Si cette option est d\u00e9sactiv\u00e9e, aucune notification ne sera envoy\u00e9e, m\u00eame si vous figurez sur la liste des approbateurs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vous n\u2019\u00eates pas d\u00e9sign\u00e9 comme approbateur dans la politique<\/h2>\n\n\n\n<p>Vous ne recevrez des notifications que si vous \u00eates r\u00e9pertori\u00e9 comme approbateur dans les param\u00e8tres de la politique relative aux cong\u00e9s.&nbsp;<\/p>\n\n\n\n<p>Pour v\u00e9rifier :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acc\u00e9dez \u00e0 la page <strong>Cong\u00e9s<\/strong> depuis la barre lat\u00e9rale<\/li>\n\n\n\n<li>Cliquez sur l\u2019ic\u00f4ne en forme de roue dent\u00e9e et s\u00e9lectionnez <strong>G\u00e9rer les politiques<\/strong><\/li>\n\n\n\n<li>Cliquez sur les trois points \u00e0 c\u00f4t\u00e9 de la politique et s\u00e9lectionnez <strong>Modifier<\/strong><\/li>\n\n\n\n<li>Sous <strong>Qui peut approuver<\/strong>, v\u00e9rifiez si l\u2019approbateur est d\u00e9fini sur :&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Un administrateur<\/li>\n\n\n\n<li>Un chef d\u2019\u00e9quipe<\/li>\n\n\n\n<li>Un membre sp\u00e9cifique ajout\u00e9 \u00e0 la liste des approbateurs<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"990\" height=\"1570\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXckv-DIqgt3TYXk0jv9B384cumFsgCpe2B7zjlBP0a5f-LbTPOT1XiMTk1wtT2ZbhXH3wT2ked7AIQfvQgWTeBxgnWatCMlXCDnC3cMn9LFMVl7kT9OLQDB4-A_wjdGx_Y0NTzLZw.png\" alt=\"\" class=\"wp-image-23661\" style=\"width:487px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXckv-DIqgt3TYXk0jv9B384cumFsgCpe2B7zjlBP0a5f-LbTPOT1XiMTk1wtT2ZbhXH3wT2ked7AIQfvQgWTeBxgnWatCMlXCDnC3cMn9LFMVl7kT9OLQDB4-A_wjdGx_Y0NTzLZw.png 990w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXckv-DIqgt3TYXk0jv9B384cumFsgCpe2B7zjlBP0a5f-LbTPOT1XiMTk1wtT2ZbhXH3wT2ked7AIQfvQgWTeBxgnWatCMlXCDnC3cMn9LFMVl7kT9OLQDB4-A_wjdGx_Y0NTzLZw-189x300.png 189w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXckv-DIqgt3TYXk0jv9B384cumFsgCpe2B7zjlBP0a5f-LbTPOT1XiMTk1wtT2ZbhXH3wT2ked7AIQfvQgWTeBxgnWatCMlXCDnC3cMn9LFMVl7kT9OLQDB4-A_wjdGx_Y0NTzLZw-646x1024.png 646w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXckv-DIqgt3TYXk0jv9B384cumFsgCpe2B7zjlBP0a5f-LbTPOT1XiMTk1wtT2ZbhXH3wT2ked7AIQfvQgWTeBxgnWatCMlXCDnC3cMn9LFMVl7kT9OLQDB4-A_wjdGx_Y0NTzLZw-768x1218.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXckv-DIqgt3TYXk0jv9B384cumFsgCpe2B7zjlBP0a5f-LbTPOT1XiMTk1wtT2ZbhXH3wT2ked7AIQfvQgWTeBxgnWatCMlXCDnC3cMn9LFMVl7kT9OLQDB4-A_wjdGx_Y0NTzLZw-969x1536.png 969w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXckv-DIqgt3TYXk0jv9B384cumFsgCpe2B7zjlBP0a5f-LbTPOT1XiMTk1wtT2ZbhXH3wT2ked7AIQfvQgWTeBxgnWatCMlXCDnC3cMn9LFMVl7kT9OLQDB4-A_wjdGx_Y0NTzLZw-8x12.png 8w\" sizes=\"auto, (max-width: 990px) 100vw, 990px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vous \u00eates chef d\u2019\u00e9quipe, mais le demandeur ne rel\u00e8ve pas de votre responsabilit\u00e9&nbsp;<\/h2>\n\n\n\n<p>Le fait d\u2019\u00eatre chef d\u2019\u00e9quipe ne garantit pas que vous recevrez des notifications. Vous ne serez averti que si l\u2019utilisateur qui demande un cong\u00e9 fait partie de votre \u00e9quipe.&nbsp;<\/p>\n\n\n\n<p>Pour confirmer :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acc\u00e9dez \u00e0 la page <strong>\u00c9quipe<\/strong> depuis la barre lat\u00e9rale<\/li>\n\n\n\n<li>Cliquez sur votre r\u00f4le<\/li>\n\n\n\n<li>V\u00e9rifiez si l\u2019utilisateur en question figure dans la liste des utilisateurs que vous g\u00e9rez&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1508\" height=\"1506\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTNjG6NNl0-1suep7Fy94eJIV8CS4qcmjFwX5QLnW3kkItD_jqv2KfvZEpCNYPbSBxB1GDSW2dkLcfQatmSN-d0eNTly7bi-nAUGyJHZ5ivRGJoefTHfsXXdoWxt5OrF-Eho1ROA.png\" alt=\"\" class=\"wp-image-23662\" style=\"width:498px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTNjG6NNl0-1suep7Fy94eJIV8CS4qcmjFwX5QLnW3kkItD_jqv2KfvZEpCNYPbSBxB1GDSW2dkLcfQatmSN-d0eNTly7bi-nAUGyJHZ5ivRGJoefTHfsXXdoWxt5OrF-Eho1ROA.png 1508w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTNjG6NNl0-1suep7Fy94eJIV8CS4qcmjFwX5QLnW3kkItD_jqv2KfvZEpCNYPbSBxB1GDSW2dkLcfQatmSN-d0eNTly7bi-nAUGyJHZ5ivRGJoefTHfsXXdoWxt5OrF-Eho1ROA-300x300.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTNjG6NNl0-1suep7Fy94eJIV8CS4qcmjFwX5QLnW3kkItD_jqv2KfvZEpCNYPbSBxB1GDSW2dkLcfQatmSN-d0eNTly7bi-nAUGyJHZ5ivRGJoefTHfsXXdoWxt5OrF-Eho1ROA-1024x1024.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTNjG6NNl0-1suep7Fy94eJIV8CS4qcmjFwX5QLnW3kkItD_jqv2KfvZEpCNYPbSBxB1GDSW2dkLcfQatmSN-d0eNTly7bi-nAUGyJHZ5ivRGJoefTHfsXXdoWxt5OrF-Eho1ROA-150x150.png 150w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTNjG6NNl0-1suep7Fy94eJIV8CS4qcmjFwX5QLnW3kkItD_jqv2KfvZEpCNYPbSBxB1GDSW2dkLcfQatmSN-d0eNTly7bi-nAUGyJHZ5ivRGJoefTHfsXXdoWxt5OrF-Eho1ROA-768x767.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTNjG6NNl0-1suep7Fy94eJIV8CS4qcmjFwX5QLnW3kkItD_jqv2KfvZEpCNYPbSBxB1GDSW2dkLcfQatmSN-d0eNTly7bi-nAUGyJHZ5ivRGJoefTHfsXXdoWxt5OrF-Eho1ROA-12x12.png 12w\" sizes=\"auto, (max-width: 1508px) 100vw, 1508px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Les administrateurs ne sont pas inform\u00e9s lorsque les chefs d\u2019\u00e9quipe sont d\u00e9sign\u00e9s comme approbateurs<\/h2>\n\n\n\n<p>Si la politique relative aux cong\u00e9s est configur\u00e9e de mani\u00e8re \u00e0 ce que les chefs d\u2019\u00e9quipe puissent approuver les demandes, les administrateurs ne recevront pas de notifications, m\u00eame s\u2019ils sont administrateurs au niveau de l\u2019espace de travail.<\/p>\n\n\n\n<p>Si vous \u00eates administrateur et souhaitez \u00eatre averti :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Affectez-vous en tant que chef d\u2019\u00e9quipe aux utilisateurs ou aux \u00e9quipes dont vous \u00eates responsable via la page <strong>\u00c9quipe<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Vous rencontrez toujours des difficult\u00e9s ? Notre \u00e9quipe d\u2019assistance se fera un plaisir d\u2019examiner votre cas et de vous aider. Veuillez nous contacter \u00e0 l\u2019adresse <a href=\"mailto:support@clockify.me\">support@clockify.me<\/a> et nous fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Capture d\u2019\u00e9cran des param\u00e8tres de la politique, indiquant le r\u00f4le d\u2019approbateur<\/li>\n\n\n\n<li>Confirmation de votre r\u00f4le dans l\u2019espace de travail<\/li>\n\n\n\n<li>Capture d\u2019\u00e9cran de vos pr\u00e9f\u00e9rences en mati\u00e8re de notifications par email<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If you are not receiving time off request notifications, it\u2019s usually due to y&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[87],"tags":[],"class_list":["post-23658","post","type-post","status-publish","format-standard","hentry","category-time-off-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/fr\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=23658"}],"version-history":[{"count":3,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23658\/revisions"}],"predecessor-version":[{"id":25577,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23658\/revisions\/25577"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=23658"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=23658"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=23658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}