{"id":23729,"date":"2025-06-26T11:59:31","date_gmt":"2025-06-26T11:59:31","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23729"},"modified":"2026-10-12T08:32:35","modified_gmt":"2026-10-12T08:32:35","slug":"managers-cant-see-timesheets","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/troubleshooting\/approvals-troubleshooting\/managers-cant-see-timesheets","title":{"rendered":"Les managers ne peuvent pas approuver ou consulter les feuilles de temps"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Si les chefs de projet ou les chefs d\u2019\u00e9quipe n\u2019ont pas acc\u00e8s aux feuilles de temps ou ne peuvent pas les approuver, le probl\u00e8me est g\u00e9n\u00e9ralement li\u00e9 aux param\u00e8tres de l\u2019espace de travail ou \u00e0 la configuration de leur r\u00f4le. Voici comment identifier ce qui emp\u00eache l\u2019acc\u00e8s.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Les autorisations d\u2019approbation ne sont pas activ\u00e9es pour le r\u00f4le de manager<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les chefs de projet ou d\u2019\u00e9quipe ne peuvent approuver les feuilles de temps que si l\u2019espace de travail est configur\u00e9 pour l\u2019autoriser.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour v\u00e9rifier la configuration des approbations de l\u2019espace de travail :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-32624\" style=\"width: 20px;\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2021\/05\/menu-tn-more_horizontal.png\" alt=\"\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2021\/05\/menu-tn-more_horizontal.png 40w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2021\/05\/menu-tn-more_horizontal-12x12.png 12w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/>three dots next to the workspace name<\/li>\n\n\n\n<li>S\u00e9lectionner <strong>Param\u00e8tres de l\u2019espace de travail<\/strong><\/li>\n\n\n\n<li>Cliquez sur <strong>Autorisations<\/strong> dans la barre lat\u00e9rale<\/li>\n\n\n\n<li>Review the setting under <strong>Who can approve submitted timesheets<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If it\u2019s set to Admins and Project managers, only admins and project managers can approve<\/li>\n\n\n\n<li>If it\u2019s set to Admins and Team managers, only admins and team managers can approve\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-1024x529.png\" alt=\"\" class=\"wp-image-35351\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-1024x529.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-300x155.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-767x396.png 767w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-18x9.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-1536x793.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-2048x1057.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Remarque<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Si le mauvais groupe d\u2019approbation est s\u00e9lectionn\u00e9, le manager ne verra aucune option d\u2019approbation, m\u00eame s\u2019il est affect\u00e9 \u00e0 des projets ou \u00e0 des \u00e9quipes.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Le manager n\u2019est pas assign\u00e9 aux projets ou aux utilisateurs concern\u00e9s<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les chefs de projet ne re\u00e7oivent que les feuilles de temps qui contiennent des saisies pour les projets qu\u2019ils g\u00e8rent.<\/li>\n\n\n\n<li>Les chefs d\u2019\u00e9quipe ne re\u00e7oivent que les feuilles de temps des utilisateurs qu\u2019ils g\u00e8rent.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour v\u00e9rifier les t\u00e2ches de gestion :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acc\u00e9dez \u00e0 la page <strong>\u00c9quipe<\/strong><\/li>\n\n\n\n<li>Trouvez le manager en question et cliquez sur le titre de son r\u00f4le<\/li>\n\n\n\n<li>Sous le r\u00f4le de Chef de projet ou de Chef d\u2019\u00e9quipe, cliquez pour ouvrir la liste des projets ou des membres d\u2019\u00e9quipe affect\u00e9s&nbsp;<\/li>\n\n\n\n<li>Assurez-vous que les projets ou les utilisateurs corrects sont s\u00e9lectionn\u00e9s<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"855\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg.png\" alt=\"\" class=\"wp-image-23733\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-300x160.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-1024x547.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-768x410.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-1536x821.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Les feuilles de temps sont approuv\u00e9es par un administrateur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les administrateurs peuvent approuver n\u2019importe quelle feuille de temps, quel que soit le projet ou l\u2019\u00e9quipe. Une fois qu\u2019une feuille de temps est approuv\u00e9e par un Administrateur, elle ne peut pas \u00eatre approuv\u00e9e \u00e0 nouveau par un Chef de projet ou un Chef d\u2019\u00e9quipe.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans ce cas, l\u2019option d\u2019approbation ne sera plus disponible pour les chefs de projet ou les chefs d\u2019\u00e9quipe, car la feuille de temps a d\u00e9j\u00e0 \u00e9t\u00e9 approuv\u00e9e. Vous trouverez ces feuilles de temps dans l\u2019onglet <strong>Archive<\/strong> de la page <strong>Approbations<\/strong>.<\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Vous rencontrez toujours des difficult\u00e9s ? Notre \u00e9quipe d\u2019assistance se fera un plaisir d\u2019examiner votre cas et de vous aider. Veuillez nous contacter \u00e0 l\u2019adresse <a href=\"mailto:support@clockify.me\">support@clockify.me<\/a> et nous fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Les informations sur le r\u00f4le qui vous a \u00e9t\u00e9 attribu\u00e9<\/li>\n\n\n\n<li>Une capture d'\u00e9cran des utilisateurs ou projets attribu\u00e9s<\/li>\n\n\n\n<li>Le nom de l\u2019utilisateur dont la feuille de temps doit \u00eatre disponible pour approbation<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If Project or Team Managers don\u2019t have access to timesheets or can\u2019t approve&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[89],"tags":[],"class_list":["post-23729","post","type-post","status-publish","format-standard","hentry","category-approvals-troubleshooting"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/fr\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=23729"}],"version-history":[{"count":8,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23729\/revisions"}],"predecessor-version":[{"id":35355,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23729\/revisions\/35355"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=23729"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=23729"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=23729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}