{"id":23776,"date":"2025-06-26T12:42:34","date_gmt":"2025-06-26T12:42:34","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23776"},"modified":"2026-01-16T12:25:06","modified_gmt":"2026-01-16T12:25:06","slug":"cant-select-project","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/troubleshooting\/rate-issues\/cant-select-project","title":{"rendered":"Impossible de s\u00e9lectionner un projet lors de la cr\u00e9ation d\u2019une facture"},"content":{"rendered":"<p>Si vous cr\u00e9ez une facture mais que vous ne trouvez pas ou ne pouvez pas s\u00e9lectionner le projet dont vous avez besoin, voici comment r\u00e9soudre ce probl\u00e8me.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"Impossible de s\u00e9lectionner un projet lors de la cr\u00e9ation d\u2019une facture\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/nq1JKynw9Ik?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Le mauvais client est s\u00e9lectionn\u00e9 dans la facture<\/h2>\n\n\n\n<p>Seuls les projets li\u00e9s au client sp\u00e9cifique que vous avez s\u00e9lectionn\u00e9 lors de la cr\u00e9ation d\u2019une facture appara\u00eetront dans le menu d\u00e9roulant des projets.&nbsp;<\/p>\n\n\n\n<p>M\u00eame si le projet est correctement attribu\u00e9 \u00e0 un client, il n\u2019appara\u00eetra pas s\u2019il n\u2019est pas li\u00e9 au client actuellement s\u00e9lectionn\u00e9 sur la facture.&nbsp;<\/p>\n\n\n\n<p>Ce qu\u2019il faut faire :&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Dans l\u2019\u00e9cran <strong>Nouvelle facture<\/strong>, v\u00e9rifiez le menu d\u00e9roulant <strong>Client<\/strong> en haut de l\u2019\u00e9cran<\/li>\n\n\n\n<li>V\u00e9rifiez qu\u2019il s\u2019agit bien du m\u00eame client que celui attribu\u00e9 au projet que vous essayez de s\u00e9lectionner&nbsp;<\/li>\n\n\n\n<li>Si le client ne correspond pas, le projet n\u2019appara\u00eetra pas dans la liste<\/li>\n\n\n\n<li>Si n\u00e9cessaire, modifiez le projet pour l\u2019attribuer au bon client :<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acc\u00e9dez \u00e0 la page <strong>Projets<\/strong><\/li>\n\n\n\n<li>Cliquez sur le projet pour l\u2019ouvrir<\/li>\n\n\n\n<li>Acc\u00e9dez \u00e0 l\u2019onglet <strong>Param\u00e8tres<\/strong> et modifiez le client<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"901\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r.png\" alt=\"\" class=\"wp-image-23778\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-1024x577.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-1536x865.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Le projet est archiv\u00e9 et filtr\u00e9 hors de l\u2019affichage<\/h2>\n\n\n\n<p>Les projets archiv\u00e9s peuvent \u00eatre s\u00e9lectionn\u00e9s lors de la cr\u00e9ation d\u2019une facture, mais ils sont masqu\u00e9s par d\u00e9faut. Le menu d\u00e9roulant des projets de facturation n\u2019affiche que les projets actifs, sauf si vous modifiez manuellement le filtre.&nbsp;<\/p>\n\n\n\n<p>Comment rendre les projets archiv\u00e9s visibles :&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Dans l\u2019\u00e9cran <strong>Importer le temps et les d\u00e9penses<\/strong>, cliquez sur le menu d\u00e9roulant <strong>Projets<\/strong><\/li>\n\n\n\n<li>Dans le coin sup\u00e9rieur droit du menu d\u00e9roulant, cliquez sur la petite fl\u00e8che \u00e0 c\u00f4t\u00e9 de <strong>Afficher<\/strong><\/li>\n\n\n\n<li>S\u00e9lectionnez <strong>Actif<\/strong> et <strong>Archiv\u00e9<\/strong> pour afficher tous les projets&nbsp;<\/li>\n\n\n\n<li>Une fois s\u00e9lectionn\u00e9, votre projet archiv\u00e9 devrait maintenant appara\u00eetre et \u00eatre disponible pour la facturation<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"853\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA.png\" alt=\"\" class=\"wp-image-23777\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-300x160.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-1024x546.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-768x409.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-1536x819.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Le projet n\u2019est pas attribu\u00e9 \u00e0 un client<\/h2>\n\n\n\n<p>Les factures sont bas\u00e9es sur les clients, donc seuls les projets li\u00e9s au client s\u00e9lectionn\u00e9 appara\u00eetront dans le menu d\u00e9roulant des projets.<\/p>\n\n\n\n<p>Comment attribuer un projet \u00e0 un client :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acc\u00e9dez \u00e0 la page <strong>Projets<\/strong><\/li>\n\n\n\n<li>Cliquez sur le projet pour l\u2019ouvrir<\/li>\n\n\n\n<li>Acc\u00e9dez \u00e0 l\u2019onglet <strong>Param\u00e8tres<\/strong><\/li>\n\n\n\n<li>Attribuez le bon client<\/li>\n<\/ol>\n\n\n\n<p>Vous rencontrez toujours des difficult\u00e9s ? Notre \u00e9quipe d\u2019assistance se fera un plaisir d\u2019examiner votre cas et de vous aider. Veuillez nous contacter \u00e0 l\u2019adresse support@clockify.me et nous fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Une capture d\u2019\u00e9cran de l\u2019\u00e9cran de facturation et des param\u00e8tres du projet<\/li>\n\n\n\n<li>Confirmation indiquant si le projet est actif ou archiv\u00e9&nbsp;<\/li>\n\n\n\n<li>Une capture d\u2019\u00e9cran du rapport d\u00e9taill\u00e9 pour ce projet<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If you\u2019re creating an invoice but can\u2019t find or select the project you need,&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[90],"tags":[],"class_list":["post-23776","post","type-post","status-publish","format-standard","hentry","category-rate-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/fr\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=23776"}],"version-history":[{"count":2,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23776\/revisions"}],"predecessor-version":[{"id":26263,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23776\/revisions\/26263"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=23776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=23776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=23776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}