{"id":23818,"date":"2025-06-27T06:56:23","date_gmt":"2025-06-27T06:56:23","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23818"},"modified":"2026-01-16T12:46:18","modified_gmt":"2026-01-16T12:46:18","slug":"timer-doesnt-appear-integrations","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/troubleshooting\/timer-doesnt-appear-integrations","title":{"rendered":"Le minuteur n\u2019appara\u00eet pas lors de l\u2019utilisation des int\u00e9grations\u00a0"},"content":{"rendered":"<p>Si le minuteur n\u2019appara\u00eet pas dans des outils comme Asana, Trello ou Todoist lorsque vous utilisez Clockify, cela est souvent li\u00e9 \u00e0 la configuration de votre navigateur, \u00e0 l\u2019\u00e9tat de l\u2019extension ou \u00e0 la mani\u00e8re dont l\u2019int\u00e9gration est configur\u00e9e. Voici comment v\u00e9rifier et r\u00e9soudre le probl\u00e8me.&nbsp;<\/p>\n\n\n\n<p>Actuellement, Clockify propose les extensions de navigateur pour Chrome, Firefox et Edge.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"Clockify&#039;s Timer Doesn&#039;t Appear When Using Integrations\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/CZtXmuVF7pI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">L\u2019extension n'est pas connect\u00e9e<\/h2>\n\n\n\n<p>M\u00eame si l\u2019extension est install\u00e9e sur votre navigateur, le minuteur n\u2019appara\u00eetra pas si vous n\u2019\u00eates pas connect\u00e9.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Pour v\u00e9rifier cela :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur l\u2019ic\u00f4ne Clockify dans la barre d\u2019outils du navigateur<\/li>\n\n\n\n<li>Cliquez sur le bouton <strong>Se connecter<\/strong><\/li>\n\n\n\n<li>Confirmez que vous \u00eates bien connect\u00e9 avec la correcte adresse email et le bon espace de travail&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1082\" height=\"1244\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF.png\" alt=\"\" class=\"wp-image-23822\" style=\"width:531px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF.png 1082w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-261x300.png 261w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-891x1024.png 891w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-768x883.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-10x12.png 10w\" sizes=\"auto, (max-width: 1082px) 100vw, 1082px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Votre navigateur ou sa version sont d\u00e9pass\u00e9s<\/h2>\n\n\n\n<p>Pour que l\u2019extension fonctionne correctement, votre navigateur doit \u00eatre \u00e0 jour.&nbsp;<\/p>\n\n\n\n<p>Comment v\u00e9rifier les mises \u00e0 jour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chrome<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the three-dot menu &gt; Help &gt; About Google Chrome &gt; The browser will automatically check for updates<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Edge<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the three-dot menu &gt; Help and Feedback &gt; About Microsoft Edge &gt; Update if available&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Firefox<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the three-line menu &gt; Help &gt; About Firefox &gt; Firefox will check and install updates automatically<\/p>\n\n\n\n<p class=\"note\">Apr\u00e8s la mise \u00e0 jour, red\u00e9marrez le navigateur pour appliquer les modifications.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9installer l\u2019extension<\/h2>\n\n\n\n<p>R\u00e9installer l\u2019extension peut aider \u00e0 r\u00e9soudre les probl\u00e8mes de chargement ou les int\u00e9grations d\u00e9fectueuses.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chrome<\/strong>:<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cliquez sur l\u2019ic\u00f4ne en forme de pi\u00e8ce de puzzle dans la barre d\u2019outils<\/li>\n\n\n\n<li>S\u00e9lectionnez les trois points \u00e0 c\u00f4t\u00e9 de Clockify&nbsp;<\/li>\n\n\n\n<li>Cliquez sur <strong>Supprimer de Chrome<\/strong><\/li>\n\n\n\n<li>Go to Settings &gt; Privacy and security &gt; Clear browsing data &gt; Select \u201cAll time\u201d for cache and cookies<\/li>\n\n\n\n<li>R\u00e9installez l\u2019extension depuis notre site<\/li>\n\n\n\n<li>Connectez-vous et \u00e9pinglez l\u2019extension \u00e0 la barre d\u2019outils<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Edge<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the three dots &gt; Extensions&nbsp;<\/li>\n\n\n\n<li>Locate Clockify &gt; Click Remove<\/li>\n\n\n\n<li>Go to Settings &gt; Privacy, search, and services &gt; Clear browsing data for All time<\/li>\n\n\n\n<li>R\u00e9installez l\u2019extension depuis notre site web<\/li>\n\n\n\n<li>Connectez-vous et \u00e9pinglez l\u2019ic\u00f4ne de l\u2019extension \u00e0 la barre d\u2019outils<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Firefox<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the three-line menu &gt; Add-ons and themes &gt; Extensions<\/li>\n\n\n\n<li>Find Clockify &gt; Click Remove<\/li>\n\n\n\n<li>Click Settings &gt; Privacy and Security &gt; Scroll to Cookies and Site Data &gt; Click Clear Data<\/li>\n\n\n\n<li>R\u00e9installez l\u2019extension depuis notre site web<\/li>\n\n\n\n<li>Connectez-vous et \u00e9pinglez l\u2019extension si elle n\u2019est pas visible<\/li>\n<\/ol>\n\n\n\n<p>Vous rencontrez toujours des difficult\u00e9s ? Notre \u00e9quipe d\u2019assistance se fera un plaisir d\u2019examiner votre cas et de vous aider. Veuillez nous contacter \u00e0 l\u2019adresse support@clockify.me et nous fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Le nom et la version du navigateur que vous utilisez actuellement<\/li>\n\n\n\n<li>L\u2019int\u00e9gration que vous essayez de connecter<\/li>\n\n\n\n<li>Une capture d\u2019\u00e9cran du probl\u00e8me (si possible)<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If the timer isn\u2019t showing up in tools like Asana, Trello, or Todoist while us&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[92],"tags":[],"class_list":["post-23818","post","type-post","status-publish","format-standard","hentry","category-integration-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/fr\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=23818"}],"version-history":[{"count":5,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23818\/revisions"}],"predecessor-version":[{"id":28460,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23818\/revisions\/28460"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=23818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=23818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=23818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}