{"id":23831,"date":"2025-06-27T07:24:12","date_gmt":"2025-06-27T07:24:12","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23831"},"modified":"2026-01-16T13:31:28","modified_gmt":"2026-01-16T13:31:28","slug":"android-app-stuck","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/troubleshooting\/android-app-stuck","title":{"rendered":"L\u2019appli Android reste bloqu\u00e9e sur l\u2019\u00e9cran de connexion"},"content":{"rendered":"<p>Si l\u2019appli Clockify pour Android reste bloqu\u00e9e ind\u00e9finiment sur la page de connexion, voici comment r\u00e9soudre le probl\u00e8me.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Forcer la fermeture de l\u2019appli<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ouvrez les param\u00e8tres de votre t\u00e9l\u00e9phone<\/li>\n\n\n\n<li>Allez dans <strong>Applis<\/strong><\/li>\n\n\n\n<li>Recherchez et appuyez sur Clockify<\/li>\n\n\n\n<li>Appuyez sur <strong>Forcer l\u2019arr\u00eat<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Cela fermera compl\u00e8tement l\u2019appli afin qu\u2019elle puisse red\u00e9marrer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"494\" height=\"1024\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-494x1024.png\" alt=\"\" class=\"wp-image-23832\" style=\"width:273px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-494x1024.png 494w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-145x300.png 145w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-6x12.png 6w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32.png 518w\" sizes=\"auto, (max-width: 494px) 100vw, 494px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00e9rifier les param\u00e8tres par d\u00e9faut du navigateur<\/h2>\n\n\n\n<p>Clockify utilise votre navigateur par d\u00e9faut pour charger la page de connexion. Par cons\u00e9quent, si un navigateur non standard ou incompatible est configur\u00e9, cela peut entra\u00eener des probl\u00e8mes.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Allez dans Param\u00e8tres \u2192 Applis \u2192 Applis par d\u00e9faut<\/li>\n\n\n\n<li>Appuyez sur <strong>Appli de navigation<\/strong><\/li>\n\n\n\n<li>S\u00e9lectionnez Chrome ou Firefox comme navigateur par d\u00e9faut<\/li>\n<\/ol>\n\n\n\n<p>Si vous ne disposez pas de ces navigateurs, t\u00e9l\u00e9chargez-les depuis le Play Store.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"489\" height=\"1024\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-489x1024.png\" alt=\"\" class=\"wp-image-23833\" style=\"width:281px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-489x1024.png 489w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-143x300.png 143w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-6x12.png 6w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00.png 512w\" sizes=\"auto, (max-width: 489px) 100vw, 489px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9installer l\u2019appli Clockify<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acc\u00e9dez aux param\u00e8tres de votre t\u00e9l\u00e9phone \u2192 Applis<\/li>\n\n\n\n<li>Recherchez et appuyez sur Clockify<\/li>\n\n\n\n<li>Appuyez sur <strong>D\u00e9sinstaller<\/strong><\/li>\n\n\n\n<li>Ouvrez le Google Play Store<\/li>\n\n\n\n<li>Recherchez Clockify et r\u00e9installez l\u2019appli<\/li>\n\n\n\n<li>Ouvrez l\u2019appli et essayez de vous reconnecter<\/li>\n<\/ol>\n\n\n\n<p>Vous rencontrez toujours des difficult\u00e9s ? Notre \u00e9quipe d\u2019assistance se fera un plaisir d\u2019examiner votre cas et de vous aider. Veuillez nous contacter \u00e0 l\u2019adresse support@clockify.me et nous fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Informations sur votre navigateur par d\u00e9faut<\/li>\n\n\n\n<li>Syst\u00e8me d\u2019exploitation et version de l\u2019appli Clockify\u00a0<\/li>\n\n\n\n<li>Une capture d\u2019\u00e9cran du probl\u00e8me ou des messages d\u2019erreur que vous pourriez recevoir<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If the Clockify Android app gets stuck loading the login page indefinitely, here&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[93],"tags":[],"class_list":["post-23831","post","type-post","status-publish","format-standard","hentry","category-app-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/fr\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=23831"}],"version-history":[{"count":1,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23831\/revisions"}],"predecessor-version":[{"id":23834,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/23831\/revisions\/23834"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=23831"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=23831"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=23831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}