{"id":29973,"date":"2026-03-03T05:51:54","date_gmt":"2026-03-03T05:51:54","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=29973"},"modified":"2026-03-23T07:18:03","modified_gmt":"2026-03-23T07:18:03","slug":"add-ons","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/integrations-and-add-ons\/add-ons","title":{"rendered":"Module compl\u00e9mentaire de facturation \u00e9lectronique Peppol"},"content":{"rendered":"<div class=\"wp-block-custom-coming-soon coming-soon color-clockify\"><span class=\"box-label\">BIENT\u00d4T DISPONIBLE<\/span><\/div>\n\n\n\n<div class=\"wp-block-custom-audience-tag audience-tag-box\"><span class=\"tag-title\">Qui peut utiliser cette fonctionnalit\u00e9 ?<\/span><div class=\"tag-rows\"><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-aud-final\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-aud-final)\"><path d=\"M12 12C10.9 12 9.95833 11.6083 9.175 10.825C8.39167 10.0417 8 9.1 8 8C8 6.9 8.39167 5.95833 9.175 5.175C9.95833 4.39167 10.9 4 12 4C13.1 4 14.0417 4.39167 14.825 5.175C15.6083 5.95833 16 6.9 16 8C16 9.1 15.6083 10.0417 14.825 10.825C14.0417 11.6083 13.1 12 12 12ZM4 20V17.2C4 16.6333 4.14583 16.1125 4.4375 15.6375C4.72917 15.1625 5.11667 14.8 5.6 14.55C6.63333 14.0333 7.68333 13.6458 8.75 13.3875C9.81667 13.1292 10.9 13 12 13C13.1 13 14.1833 13.1292 15.25 13.3875C16.3167 13.6458 17.3667 14.0333 18.4 14.55C18.8833 14.8 19.2708 15.1625 19.5625 15.6375C19.8542 16.1125 20 16.6333 20 17.2V20H4ZM6 18H18V17.2C18 17.0167 17.9542 16.85 17.8625 16.7C17.7708 16.55 17.65 16.4333 17.5 16.35C16.6 15.9 15.6917 15.5625 14.775 15.3375C13.8583 15.1125 12.9333 15 12 15C11.0667 15 10.1417 15.1125 9.225 15.3375C8.30833 15.5625 7.4 15.9 6.5 16.35C6.35 16.4333 6.22917 16.55 6.1375 16.7C6.04583 16.85 6 17.0167 6 17.2V18ZM12 10C12.55 10 13.0208 9.80417 13.4125 9.4125C13.8042 9.02083 14 8.55 14 8C14 7.45 13.8042 6.97917 13.4125 6.5875C13.0208 6.19583 12.55 6 12 6C11.45 6 10.9792 6.19583 10.5875 6.5875C10.1958 6.97917 10 7.45 10 8C10 8.55 10.1958 9.02083 10.5875 9.4125C10.9792 9.80417 11.45 10 12 10Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Tous les utilisateurs ayant acc\u00e8s aux factures<\/span><\/div><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-flg-final\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-flg-final)\"><path d=\"M5 21V4H14L14.4 6H20V16H13L12.6 14H7V21H5ZM14.65 14H18V8H12.75L12.35 6H7V12H14.25L14.65 14Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Abonnement Standard ou sup\u00e9rieurs<\/span><\/div><\/div><\/div>\n\n\n\n<p class=\"translation-block\">Le module compl\u00e9mentaire de facturation \u00e9lectronique Peppol vous permet d\u2019envoyer des factures num\u00e9riques via le <a href=\"https:\/\/peppol.org\/about\/for-end-users\/\">r\u00e9seau Peppol<\/a>, afin que votre facturation soit conforme aux l\u00e9gislations locales et aux normes internationales (Peppol BIS 3.0).<\/p>\n\n\n\n<p>Pour utiliser ce module compl\u00e9mentaire, vous et votre client devez tous deux vous inscrire sur Peppol et disposer d\u2019identifiants Peppol valides.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p>Les deux versions du module compl\u00e9mentaire de facturation \u00e9lectronique Peppol sont payantes. La version Basic vous permet d\u2019envoyer jusqu\u2019\u00e0 20 factures par mois, tandis que la version Light vous permet d\u2019en envoyer jusqu\u2019\u00e0 100 par mois.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Installer le module compl\u00e9mentaire Peppol<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Rendez-vous sur <a href=\"https:\/\/marketplace.cake.com\/\">https:\/\/marketplace.cake.com\/<\/a><\/li>\n\n\n\n<li>Connectez-vous avec vos identifiants Clockify<\/li>\n\n\n\n<li class=\"translation-block\">Recherchez <strong>Facturation \u00e9lectronique Peppol<\/strong> dans la barre de recherche<\/li>\n\n\n\n<li class=\"translation-block\">Choisissez la formule compl\u00e9mentaire qui vous convient :\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Peppol e-invoicing Starter<\/strong> (envoi de 20 factures maximum par mois)<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Peppol e-invoicing Growth<\/strong> (envoi de 100 factures maximum par mois)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"translation-block\">5. Cliquez sur <strong>Installer<\/strong> sur la page de l\u2019extension <br>\n6. S\u00e9lectionnez l\u2019espace de travail dans lequel vous souhaitez installer l\u2019extension<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Param\u00e8tres g\u00e9n\u00e9raux<\/h2>\n\n\n\n<p>Une fois l\u2019extension install\u00e9e, vous devrez l\u2019activer dans les param\u00e8tres de l\u2019extension.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Cliquez sur les <strong>trois points<\/strong> situ\u00e9s \u00e0 c\u00f4t\u00e9 du nom de votre espace de travail<\/li>\n\n\n\n<li class=\"translation-block\">S\u00e9lectionnez <strong>Param\u00e8tres de l\u2019espace de travail<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur l\u2019onglet <strong>Modules compl\u00e9mentaires<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur les <strong>trois points<\/strong> situ\u00e9s \u00e0 c\u00f4t\u00e9 du module compl\u00e9mentaire <strong>Facturation \u00e9lectronique Peppol<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">S\u00e9lectionnez <strong>Param\u00e8tres<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Acc\u00e9dez \u00e0 l\u2019onglet <strong>G\u00e9n\u00e9ral<\/strong> dans les param\u00e8tres du module compl\u00e9mentaire<\/li>\n\n\n\n<li class=\"translation-block\">Remplissez les informations relatives \u00e0 l\u2019exp\u00e9diteur (<strong>Factur\u00e9 par<\/strong>) : <br>\n<strong>\u2013 Nom de l\u2019entreprise<\/strong> <br>\n<strong>\u2013 Adresse<\/strong> <br>\n<strong>\u2013 Num\u00e9ro d\u2019identification fiscale<\/strong> <br>\n<strong>\u2013 Identifiant Peppol<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur <strong>Connecter la facture \u00e9lectronique<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"908\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/Peppol-e-invoice-add-on-General-tab-1024x908.png\" alt=\"\" class=\"wp-image-29978\" style=\"aspect-ratio:1.1277734179924377;width:668px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/Peppol-e-invoice-add-on-General-tab-1024x908.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/Peppol-e-invoice-add-on-General-tab-300x266.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/Peppol-e-invoice-add-on-General-tab-768x681.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/Peppol-e-invoice-add-on-General-tab-1536x1361.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/Peppol-e-invoice-add-on-General-tab-14x12.png 14w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/Peppol-e-invoice-add-on-General-tab.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Remarque<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block\">Vous pouvez suivre votre utilisation gr\u00e2ce au <strong>compteur de factures mensuelles<\/strong>. Il vous indique le nombre de factures que vous avez envoy\u00e9es par rapport \u00e0 votre limite mensuelle.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">G\u00e9rer des clients<\/h2>\n\n\n\n<p>Avant de pouvoir envoyer une facture \u00e9lectronique, vos clients doivent \u00eatre enregistr\u00e9s et valid\u00e9s dans le module compl\u00e9mentaire.<\/p>\n\n\n\n<p>Pour g\u00e9rer vos clients :&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Acc\u00e9dez \u00e0 l\u2019onglet <strong>Clients<\/strong><\/li>\n\n\n\n<li>Vous verrez appara\u00eetre une liste de clients import\u00e9s depuis votre espace de travail Clockify<\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur le bouton <strong>Configurer<\/strong> \u00e0 c\u00f4t\u00e9 du nom du client<\/li>\n\n\n\n<li class=\"translation-block\">Saisissez les coordonn\u00e9es de l\u2019entreprise du client ainsi que son identifiant Peppol<\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur <strong>Configurer le client<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-1-1024x576.png\" alt=\"\" class=\"wp-image-29979\" style=\"width:690px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-1-1024x576.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-1-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-1-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-1-1536x864.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-1-2048x1152.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-1-18x10.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Le syst\u00e8me v\u00e9rifie automatiquement si le client est enregistr\u00e9 sur le r\u00e9seau Peppol.<br>S\u2019il n\u2019est pas enregistr\u00e9, il affiche un message d\u2019erreur expliquant pourquoi la v\u00e9rification a \u00e9chou\u00e9.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Envoyer des factures<\/h2>\n\n\n\n<p>Une fois votre entreprise et vos clients configur\u00e9s, envoyer une facture \u00e9lectronique est tr\u00e8s simple :&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acc\u00e9dez \u00e0 la page <strong>Factures<\/strong><\/li>\n\n\n\n<li>Ouvrez la facture que vous souhaitez envoyer<\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur le menu d\u00e9roulant <strong>Actions suppl\u00e9mentaires<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">S\u00e9lectionnez <strong>Envoyer via Peppol<\/strong>&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"611\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-2-1024x611.png\" alt=\"\" class=\"wp-image-29981\" style=\"aspect-ratio:1.6759672039155782;width:697px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-2-1024x611.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-2-300x179.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-2-768x458.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-2-1536x917.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-2-18x12.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-2.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"translation-block\">La facture sera envoy\u00e9e au format <strong>Peppol BIS 3.0<\/strong>, conforme \u00e0 la r\u00e9glementation.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-red\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask0_1_85248\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_1_85248)\"><path d=\"M1 21L12 2L23 21H1ZM4.45 19H19.55L12 6L4.45 19ZM12 18C12.2833 18 12.5208 17.9042 12.7125 17.7125C12.9042 17.5208 13 17.2833 13 17C13 16.7167 12.9042 16.4792 12.7125 16.2875C12.5208 16.0958 12.2833 16 12 16C11.7167 16 11.4792 16.0958 11.2875 16.2875C11.0958 16.4792 11 16.7167 11 17C11 17.2833 11.0958 17.5208 11.2875 17.7125C11.4792 17.9042 11.7167 18 12 18ZM11 15H13V10H11V15Z\" fill=\"#F44336\"><\/path><\/g><\/svg><span class=\"box-label\">Alerte<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block\">Si vous cliquez sur <strong>Envoyer \u00e0 Peppol<\/strong> dans l\u2019\u00e9cran principal des factures, toutes les factures affich\u00e9es sur la page seront envoy\u00e9es.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Suivre ses factures \u00e9lectroniques<\/h2>\n\n\n\n<p class=\"translation-block\">Utilisez l\u2019onglet <strong>Factures envoy\u00e9es<\/strong> dans les param\u00e8tres du module compl\u00e9mentaire pour suivre le statut de vos factures \u00e9lectroniques envoy\u00e9es.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-3-1024x576.png\" alt=\"\" class=\"wp-image-29982\" style=\"width:705px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-3-1024x576.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-3-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-3-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-3-1536x864.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-3-18x10.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/02\/image-3.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Consultez les informations suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Historique<\/strong> : Consultez la liste de toutes les factures envoy\u00e9es, avec le num\u00e9ro de facture, le client et le statut Peppol correspondant.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Factures rejet\u00e9es<\/strong> : Si une facture est rejet\u00e9e, le syst\u00e8me indique la raison (p. ex. informations manquantes chez le client).<\/li>\n\n\n\n<li class=\"translation-block\"><strong>R\u00e9essayer<\/strong> : Vous pouvez cliquer sur <strong>R\u00e9essayer<\/strong> pour toute facture dont l\u2019envoi a \u00e9chou\u00e9, une fois que vous avez corrig\u00e9 les informations manquantes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p><strong>Qui peut utiliser le module compl\u00e9mentaire de facturation \u00e9lectronique Peppol ?<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Ce module est disponible pour les espaces de travail disposant d\u2019un abonnement <strong>Standard<\/strong> ou sup\u00e9rieur. De plus, pour pouvoir utiliser ce service, vous et vos clients devez \u00eatre inscrits sur le r\u00e9seau Peppol et disposer de vos identifiants Peppol respectifs.<\/p>\n\n\n\n<p><strong>Comment savoir si mon client peut recevoir des factures \u00e9lectroniques ?<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Lorsque vous saisissez les coordonn\u00e9es d\u2019un client et son identifiant Peppol dans l\u2019onglet <strong>Clients<\/strong>, le syst\u00e8me v\u00e9rifie automatiquement s\u2019il est bien enregistr\u00e9 sur le r\u00e9seau Peppol. S\u2019il n\u2019est pas enregistr\u00e9, Clockify affichera un message d\u2019erreur expliquant pourquoi la v\u00e9rification a \u00e9chou\u00e9.<\/p>\n\n\n\n<p><strong>Que se passe-t-il si l\u2019envoi d\u2019une facture \u00e9choue ?<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Vous pouvez suivre le statut de tous les documents sortants dans l\u2019onglet <strong>Factures envoy\u00e9es<\/strong>. Si l\u2019envoi d\u2019une facture \u00e9choue, le syst\u00e8me vous indiquera la raison pr\u00e9cise de cet \u00e9chec (p. ex. des informations client manquantes). Une fois les erreurs corrig\u00e9es, il vous suffit de cliquer sur <strong>R\u00e9essayer<\/strong> pour la renvoyer.<\/p>\n\n\n\n<p><strong>Existe-t-il une limite au nombre de factures \u00e9lectroniques qui peuvent \u00eatre envoy\u00e9es ?<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">Oui, votre utilisation est soumise \u00e0 une limite mensuelle qui d\u00e9pend de votre niveau d\u2019abonnement. Vous pouvez suivre votre consommation actuelle gr\u00e2ce au <strong>compteur de factures mensuelles<\/strong> situ\u00e9 dans les param\u00e8tres g\u00e9n\u00e9raux de l\u2019extension.<\/p>","protected":false},"excerpt":{"rendered":"The Peppol e-invoicing add-on allows you to send digital invoices over the Peppo&#8230;","protected":false},"author":65,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[52],"tags":[],"class_list":["post-29973","post","type-post","status-publish","format-standard","hentry","category-addons"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"karla.barloso@cake.com","author_link":"https:\/\/clockify.me\/help\/fr\/author\/karla-barlosocake-com"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/29973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=29973"}],"version-history":[{"count":14,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/29973\/revisions"}],"predecessor-version":[{"id":30389,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/29973\/revisions\/30389"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=29973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=29973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=29973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}