{"id":33923,"date":"2026-08-27T09:32:17","date_gmt":"2026-08-27T09:32:17","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=33923"},"modified":"2026-10-29T14:04:07","modified_gmt":"2026-10-29T14:04:07","slug":"manage-agent-apps","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/fr\/activity-monitoring\/admin\/manage-agent-apps","title":{"rendered":"G\u00e9rer les applis et appareils agents"},"content":{"rendered":"

La page Applis d\u2019agent<\/strong> permet aux administrateurs d\u2019attribuer et de suivre l\u2019appli install\u00e9e sur les appareils des membres de l\u2019\u00e9quipe au sein de l\u2019espace de travail pour la fonctionnalit\u00e9 Surveillance d\u2019activit\u00e9.<\/p>\n\n\n\n

Attribuer une appli d\u2019agent<\/h2>\n\n\n\n

Pour attribuer des applis d\u2019agent aux membres :<\/p>\n\n\n\n

    \n
  1. Acc\u00e9dez \u00e0 Surveillance<\/strong><\/li>\n\n\n\n
  2. Cliquez sur Applis d\u2019agent<\/strong> sous la section G\u00e9rer<\/li>\n\n\n\n
  3. S\u00e9lectionnez le membre de l\u2019\u00e9quipe dans la liste d\u00e9roulante de la colonne Membre<\/strong><\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
    <\/rect><\/mask><\/path><\/g><\/svg>Remarque<\/span><\/div>
    \n

    Data collected for assigned agents remains in the system for 90 days and can be viewed on the Logs<\/strong> page. These activity logs cannot be deleted manually.<\/p>\n<\/div><\/div>\n\n\n\n

    Reassign agent<\/h2>\n\n\n\n

    Mistakenly assigned agents can be reassigned to the correct team member.

    To do this:

    1. Go to Monitoring > Agent apps<\/strong>
    2. Go to the row of the incorrectly assigned agent
    3. Click the drop down list in the Member<\/strong> column
    4. Select the correct team member<\/p>\n\n\n\n

    Supprimer une appli d\u2019agent<\/h2>\n\n\n\n

    Si un employ\u00e9 remplace son ordinateur portable ou quitte l\u2019entreprise, vous pouvez supprimer l\u2019agent enregistr\u00e9 sur son appareil. L\u2019agent est retir\u00e9 de la page, mais les donn\u00e9es historiques restent conserv\u00e9es dans l\u2019espace de travail.<\/p>\n\n\n\n

    Pour supprimer une appli d\u2019agent :<\/p>\n\n\n\n

      \n
    1. Acc\u00e9dez \u00e0 Surveillance<\/strong><\/li>\n\n\n\n
    2. Cliquez sur Applis d\u2019agent<\/strong> sous la section G\u00e9rer<\/li>\n\n\n\n
    3. Cliquez sur les trois points<\/strong> \u00e0 la fin de la ligne du membre<\/li>\n\n\n\n
    4. S\u00e9lectionnez Supprimer<\/strong><\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      Modifier les param\u00e8tres de l\u2019appli d\u2019agent<\/h2>\n\n\n\n

      Les param\u00e8tres de l\u2019appli d\u2019agent suivent les configurations de suivi d\u00e9finies pour l\u2019espace de travail, mais vous avez \u00e9galement la possibilit\u00e9 de modifier ces param\u00e8tres par appareil.<\/p>\n\n\n\n

      Pour modifier les param\u00e8tres de l\u2019agent attribu\u00e9 \u00e0 un membre :<\/p>\n\n\n\n

        \n
      1. Acc\u00e9dez \u00e0 Surveillance<\/strong><\/li>\n\n\n\n
      2. Cliquez sur Applis d\u2019agent<\/strong> sous la section G\u00e9rer<\/li>\n\n\n\n
      3. Cliquez sur les trois points<\/strong> \u00e0 c\u00f4t\u00e9 du membre de l\u2019\u00e9quipe<\/li>\n\n\n\n
      4. S\u00e9lectionnez Modifier<\/strong><\/li>\n\n\n\n
      5. Modifiez les param\u00e8tres souhait\u00e9s<\/li>\n\n\n\n
      6. Cliquez sur Enregistrer<\/strong><\/li>\n<\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        FAQ<\/h2>\n\n\n\n

        Un m\u00eame utilisateur Clockify peut-il se voir attribuer plusieurs appareils de suivi ?<\/strong> <\/p>\n\n\n\n

        Oui, un m\u00eame utilisateur peut disposer de plusieurs appareils. Les donn\u00e9es d\u2019activit\u00e9 de chaque machine sont centralis\u00e9es sur son profil unique, et une logique de chevauchement emp\u00eache le double comptage des heures en cas d\u2019utilisation simultan\u00e9e.<\/p>\n\n\n\n

        Qu\u2019advient-il des donn\u00e9es collect\u00e9es lorsqu\u2019un appareil est dans un \u00e9tat non attribu\u00e9 ?<\/strong> <\/p>\n\n\n\n

        La t\u00e9l\u00e9m\u00e9trie collect\u00e9e avant l\u2019attribution d\u2019un appareil reste dans les journaux syst\u00e8me \u00e0 des fins d\u2019audit et ne sera pas<\/strong> li\u00e9e r\u00e9troactivement au profil de l\u2019utilisateur. Le suivi sur son profil d\u00e9bute d\u00e8s l\u2019attribution de l\u2019appareil.<\/p>\n\n\n\n

        La suppression d\u2019un agent d\u2019appareil entra\u00eene-t-elle la perte des donn\u00e9es historiques de suivi ?<\/strong> <\/p>\n\n\n\n

        Non. La suppression d\u2019un agent interrompt la synchronisation future, mais toutes les donn\u00e9es historiques collect\u00e9es restent conserv\u00e9es dans l\u2019espace de travail.<\/p>\n\n\n\n

        What should I do if I accidentally assigned an agent to the wrong team member? Can I delete the activity logs that were captured while the agent was incorrectly assigned?<\/strong><\/p>\n\n\n\n

        If a device was mistakenly assigned to the wrong team member, go to Monitoring<\/strong> > Agent apps<\/strong>. On the row of the incorrectly assigned device, click the dropdown list in the Member<\/strong> column, and select the correct person or team member to reassign it.<\/p>\n\n\n\n

        While activity logs in the Logs<\/strong> section cannot be deleted manually, they are automatically cleared for you after 90 days<\/strong>. You can delete screenshots<\/a> manually instead (they are cleared after 60 days<\/strong>). <\/p>","protected":false},"excerpt":{"rendered":"The Agent apps page lets administrators assign and monitor the installed device …","protected":false},"author":67,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[101,100],"tags":[],"class_list":["post-33923","post","type-post","status-publish","format-standard","hentry","category-admin","category-activity-monitoring"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"rhoda.salas@cake.com rhoda.salas@cake.com","author_link":"https:\/\/clockify.me\/help\/fr\/author\/rhoda-salascake-com"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/33923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/comments?post=33923"}],"version-history":[{"count":39,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/33923\/revisions"}],"predecessor-version":[{"id":36111,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/posts\/33923\/revisions\/36111"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/media?parent=33923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/categories?post=33923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/fr\/wp-json\/wp\/v2\/tags?post=33923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}