{"id":23544,"date":"2025-06-25T13:16:05","date_gmt":"2025-06-25T13:16:05","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23544"},"modified":"2026-10-16T15:10:26","modified_gmt":"2026-10-16T15:10:26","slug":"cant-add-time","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/optimize-tracking\/cant-add-time","title":{"rendered":"N\u00e3o consigo adicionar tempo"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Se voc\u00ea n\u00e3o estiver conseguindo adicionar tempo, h\u00e1 algumas coisas que voc\u00ea pode verificar para solucionar o problema.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A funcionalidade For\u00e7ar cron\u00f4metro est\u00e1 ativada<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quando o recurso \"For\u00e7ar cron\u00f4metro\" est\u00e1 ativado, voc\u00ea s\u00f3 pode registrar o tempo usando o cron\u00f4metro; os registros manuais ficam desativados.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se voc\u00ea ver a mensagem de erro \u201cO registro manual de tempo est\u00e1 desativado\u201d, esta pode ser a causa.<\/li>\n\n\n\n<li>Voc\u00ea precisar\u00e1 usar o cron\u00f4metro ou solicitar ao administrador do seu espa\u00e7o de trabalho que desative o recurso For\u00e7ar cron\u00f4metro.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"838\" data-id=\"23546\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.11.53-1024x838.png\" alt=\"\" class=\"wp-image-23546\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.11.53-1024x838.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.11.53-300x246.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.11.53-768x629.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.11.53-1536x1258.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.11.53-15x12.png 15w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.11.53.png 1732w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Como encontrar o administrador de um espa\u00e7o de trabalho:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acesse a aba Equipe<\/li>\n\n\n\n<li>Procure um usu\u00e1rio com a fun\u00e7\u00e3o de administrador atribu\u00edda<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"779\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdtqrghVI6QjUorUVl3CYF6Ar17NK4MK9TQnpmzZfAifCvaLJUg1_669N2Bsa3H0GrNdYCaufVE09eTOB2mNOva9w6_NP1gcDiwKPql4GOxp-lMzmyj0CV1ducCnI7OYKUQCNt1XA.png\" alt=\"\" class=\"wp-image-23551\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdtqrghVI6QjUorUVl3CYF6Ar17NK4MK9TQnpmzZfAifCvaLJUg1_669N2Bsa3H0GrNdYCaufVE09eTOB2mNOva9w6_NP1gcDiwKPql4GOxp-lMzmyj0CV1ducCnI7OYKUQCNt1XA.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdtqrghVI6QjUorUVl3CYF6Ar17NK4MK9TQnpmzZfAifCvaLJUg1_669N2Bsa3H0GrNdYCaufVE09eTOB2mNOva9w6_NP1gcDiwKPql4GOxp-lMzmyj0CV1ducCnI7OYKUQCNt1XA-300x146.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdtqrghVI6QjUorUVl3CYF6Ar17NK4MK9TQnpmzZfAifCvaLJUg1_669N2Bsa3H0GrNdYCaufVE09eTOB2mNOva9w6_NP1gcDiwKPql4GOxp-lMzmyj0CV1ducCnI7OYKUQCNt1XA-1024x499.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdtqrghVI6QjUorUVl3CYF6Ar17NK4MK9TQnpmzZfAifCvaLJUg1_669N2Bsa3H0GrNdYCaufVE09eTOB2mNOva9w6_NP1gcDiwKPql4GOxp-lMzmyj0CV1ducCnI7OYKUQCNt1XA-768x374.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdtqrghVI6QjUorUVl3CYF6Ar17NK4MK9TQnpmzZfAifCvaLJUg1_669N2Bsa3H0GrNdYCaufVE09eTOB2mNOva9w6_NP1gcDiwKPql4GOxp-lMzmyj0CV1ducCnI7OYKUQCNt1XA-1536x748.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdtqrghVI6QjUorUVl3CYF6Ar17NK4MK9TQnpmzZfAifCvaLJUg1_669N2Bsa3H0GrNdYCaufVE09eTOB2mNOva9w6_NP1gcDiwKPql4GOxp-lMzmyj0CV1ducCnI7OYKUQCNt1XA-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">O recurso de bloqueio de planilhas horas est\u00e1 ativado<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se a op\u00e7\u00e3o \"Bloquear planilhas de horas\" estiver ativada nas configura\u00e7\u00f5es do espa\u00e7o de trabalho, voc\u00ea n\u00e3o conseguir\u00e1 editar o registro de horas referente a datas bloqueadas.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Voc\u00ea ver\u00e1 uma mensagem informando que a data est\u00e1 bloqueada na planilha de horas.<\/li>\n\n\n\n<li>Voc\u00ea n\u00e3o conseguir\u00e1 selecionar essa data espec\u00edfica na p\u00e1gina de registro de tempo, pois ela aparecer\u00e1 desabilitada (em cinza).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"475\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.10.37-1024x475.png\" alt=\"\" class=\"wp-image-23545\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.10.37-1024x475.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.10.37-300x139.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.10.37-768x357.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.10.37-1536x713.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.10.37-2048x951.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-25-at-15.10.37-18x8.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Nesse caso, pe\u00e7a ao administrador do seu espa\u00e7o de trabalho que:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adicione o tempo manualmente para voc\u00ea<\/li>\n\n\n\n<li>Desative temporariamente o bloqueio de planilhas de horas para que voc\u00ea mesmo possa fazer o lan\u00e7amento.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">O tempo do dispositivo n\u00e3o est\u00e1 sincronizado<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se o rel\u00f3gio do seu dispositivo n\u00e3o estiver sincronizado com o tempo real, o sistema poder\u00e1 impedir que voc\u00ea adicione tempo.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Acesse <a href=\"https:\/\/time.is\">time.is<\/a> para verificar se o hor\u00e1rio do seu dispositivo est\u00e1 correto<\/li>\n\n\n\n<li>Se estiver incorreto, atualize o rel\u00f3gio do seu dispositivo&nbsp;<\/li>\n\n\n\n<li>Tente adicionar tempo novamente<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Para administradores de espa\u00e7o de trabalho<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Passo 1: Habilitar a visualiza\u00e7\u00e3o de planilha de horas<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Clique no <strong>\u00edcone de tr\u00eas pontos<\/strong> ao lado do nome do seu espa\u00e7o de trabalho<\/li>\n\n\n\n<li class=\"translation-block\">Selecione <strong>Configura\u00e7\u00f5es do espa\u00e7o de trabalho<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Clique em <strong>Controle de tempo<\/strong> na barra lateral<\/li>\n\n\n\n<li class=\"translation-block\">Ative a visualiza\u00e7\u00e3o de <strong>planilhas de horas<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"476\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Enable-timesheet-view-1024x476.png\" alt=\"\" class=\"wp-image-35307\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Enable-timesheet-view-1024x476.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Enable-timesheet-view-300x139.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Enable-timesheet-view-18x8.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Enable-timesheet-view-766x356.png 766w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Enable-timesheet-view-1536x714.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Enable-timesheet-view-2048x952.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Passo 2: Desativar o recurso For\u00e7ar cron\u00f4metro<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Acesse <strong>Configura\u00e7\u00f5es do espa\u00e7o de trabalho<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Clique em <strong>Controle de tempo<\/strong> na barra lateral<\/li>\n\n\n\n<li class=\"translation-block\">Desative o <strong>For\u00e7ar cron\u00f4metro<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Clique no bot\u00e3o <strong>Editar<\/strong> ao lado de <strong>Bloquear tempo e despesas<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Selecione <strong>N\u00e3o bloquear tempo e despesas<\/strong> no menu suspenso<\/li>\n\n\n\n<li class=\"translation-block\">Clique em <strong>Salvar<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"422\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Dont-lock-time-and-expenses.gif\" alt=\"\" class=\"wp-image-35308\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Para adicionar tempo para os membros da sua equipe:&nbsp;<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acesse o relat\u00f3rio detalhado<\/li>\n\n\n\n<li>Selecione a op\u00e7\u00e3o \u201cAdicionar tempo para outros\u201d&nbsp;<\/li>\n\n\n\n<li>Selecione o membro da equipe e adicione tempo para ele<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"730\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXd82fIftxu5MetYVsaIUWsGIw7DnYLWKE1h0jZyKiqQZwkHEZBM0xxojEGBYr7_sLbk6dA-dOMw0xbzwMWnXIFg6HtBdUckMeb-SX4gU2Jre3nKaPns_NtBtfwTTdvasJvOq47P.png\" alt=\"\" class=\"wp-image-23550\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXd82fIftxu5MetYVsaIUWsGIw7DnYLWKE1h0jZyKiqQZwkHEZBM0xxojEGBYr7_sLbk6dA-dOMw0xbzwMWnXIFg6HtBdUckMeb-SX4gU2Jre3nKaPns_NtBtfwTTdvasJvOq47P.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXd82fIftxu5MetYVsaIUWsGIw7DnYLWKE1h0jZyKiqQZwkHEZBM0xxojEGBYr7_sLbk6dA-dOMw0xbzwMWnXIFg6HtBdUckMeb-SX4gU2Jre3nKaPns_NtBtfwTTdvasJvOq47P-300x137.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXd82fIftxu5MetYVsaIUWsGIw7DnYLWKE1h0jZyKiqQZwkHEZBM0xxojEGBYr7_sLbk6dA-dOMw0xbzwMWnXIFg6HtBdUckMeb-SX4gU2Jre3nKaPns_NtBtfwTTdvasJvOq47P-1024x467.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXd82fIftxu5MetYVsaIUWsGIw7DnYLWKE1h0jZyKiqQZwkHEZBM0xxojEGBYr7_sLbk6dA-dOMw0xbzwMWnXIFg6HtBdUckMeb-SX4gU2Jre3nKaPns_NtBtfwTTdvasJvOq47P-768x350.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXd82fIftxu5MetYVsaIUWsGIw7DnYLWKE1h0jZyKiqQZwkHEZBM0xxojEGBYr7_sLbk6dA-dOMw0xbzwMWnXIFg6HtBdUckMeb-SX4gU2Jre3nKaPns_NtBtfwTTdvasJvOq47P-1536x701.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXd82fIftxu5MetYVsaIUWsGIw7DnYLWKE1h0jZyKiqQZwkHEZBM0xxojEGBYr7_sLbk6dA-dOMw0xbzwMWnXIFg6HtBdUckMeb-SX4gU2Jre3nKaPns_NtBtfwTTdvasJvOq47P-18x8.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail <a href=\"mailto:support@clockify.me\">support@clockify.me<\/a> e nos e nos forne\u00e7a as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sua fun\u00e7\u00e3o no espa\u00e7o de trabalho&nbsp;<\/li>\n\n\n\n<li>Uma captura de tela do problema ou de uma mensagem de erro que voc\u00ea est\u00e1 vendo<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"If you are unable to add time, there are a few things you can check to fix the i&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[47],"tags":[],"class_list":["post-23544","post","type-post","status-publish","format-standard","hentry","category-optimize-tracking"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23544"}],"version-history":[{"count":18,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23544\/revisions"}],"predecessor-version":[{"id":35727,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23544\/revisions\/35727"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}