{"id":23554,"date":"2025-06-25T13:20:29","date_gmt":"2025-06-25T13:20:29","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23554"},"modified":"2026-04-22T12:41:14","modified_gmt":"2026-04-22T12:41:14","slug":"cant-see-a-project","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/optimize-tracking\/cant-see-a-project","title":{"rendered":"N\u00e3o consigo ver um projeto ou tarefa na aba de projetos"},"content":{"rendered":"<p>Se um projeto ou tarefa estiver faltando no menu suspenso, geralmente \u00e9 devido a configura\u00e7\u00f5es de acesso ou altera\u00e7\u00f5es no status do projeto.&nbsp;&nbsp;<\/p>\n\n\n\n<p>As op\u00e7\u00f5es dispon\u00edveis podem variar dependendo da sua fun\u00e7\u00e3o no espa\u00e7o de trabalho (por exemplo, usu\u00e1rio comum ou administrador). Consulte as etapas abaixo de acordo com suas permiss\u00f5es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Visibilidade do projeto<\/h2>\n\n\n\n<p>Se um projeto for definido como privado, somente usu\u00e1rios adicionados na aba Acesso poder\u00e3o v\u00ea-lo.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Entre em contato com seu administrador ou gerente de projeto para confirmar seu acesso (voc\u00ea pode encontr\u00e1-los na p\u00e1gina da Equipe e verificar suas fun\u00e7\u00f5es na coluna Fun\u00e7\u00e3o).<\/li>\n\n\n\n<li>Ap\u00f3s a adi\u00e7\u00e3o, o projeto aparecer\u00e1 no seu seletor.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Nota<\/span><\/div><div class=\"box-content\">\n<p>Os projetos s\u00e3o p\u00fablicos no plano gratuito. Assine um plano pago (Basic ou superior) para poder alterar a visibilidade do projeto para Privado.<\/p>\n<\/div><\/div>\n\n\n\n<p>Se um membro da sua equipe relatar um problema:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acesse a p\u00e1gina Projetos na barra lateral<\/li>\n\n\n\n<li>Clique no projeto para abri-lo<\/li>\n\n\n\n<li>Navegue at\u00e9 a aba Acesso<\/li>\n\n\n\n<li>Verifique se o projeto \u00e9 Privado ou P\u00fablico<\/li>\n\n\n\n<li>Se definido como Privado, certifique-se de que o usu\u00e1rio esteja adicionado na se\u00e7\u00e3o Usu\u00e1rios<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"772\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw.png\" alt=\"\" class=\"wp-image-23558\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-300x145.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-1024x494.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-768x371.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-1536x741.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">O projeto foi arquivado ou exclu\u00eddo&nbsp;<\/h2>\n\n\n\n<p>Projetos arquivados ou exclu\u00eddos n\u00e3o aparecer\u00e3o no seletor de projetos.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pe\u00e7a ao seu administrador para verificar se o projeto est\u00e1 inativo ou foi exclu\u00eddo<\/li>\n<\/ul>\n\n\n\n<p>Para administradores:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e1 para a p\u00e1gina de Projetos<\/li>\n\n\n\n<li>Use o Filtro para visualizar os projetos arquivados<\/li>\n\n\n\n<li>Encontre e restaure o projeto, se necess\u00e1rio, clicando nos tr\u00eas pontos<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"762\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA.png\" alt=\"\" class=\"wp-image-23559\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-300x143.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-1024x488.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-768x366.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-1536x732.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"note\">Projetos exclu\u00eddos n\u00e3o podem ser pesquisados, mas as entradas de tempo vinculadas a eles ainda aparecer\u00e3o no Relat\u00f3rio detalhado, geralmente com o sinal (+).<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"648\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg.png\" alt=\"\" class=\"wp-image-23557\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-300x122.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-1024x415.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-768x311.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-1536x622.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-18x7.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comportamento esperado na visualiza\u00e7\u00e3o de Planilha<\/h2>\n\n\n\n<p>Na visualiza\u00e7\u00e3o da planilha de horas, cada projeto s\u00f3 pode ser selecionado uma vez por semana. Ele n\u00e3o ser\u00e1 exibido novamente no seletor de projetos para novas linhas.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se voc\u00ea j\u00e1 adicionou um projeto (ex.: Projeto A), use a mesma linha para inserir o tempo ao longo da semana.&nbsp;<\/li>\n\n\n\n<li>Esta configura\u00e7\u00e3o foi criada para uma entrada r\u00e1pida de tempo semanal, mas voc\u00ea ainda pode adicionar v\u00e1rias entradas de tempo no mesmo dia para um projeto por meio da p\u00e1gina Rastreador.<\/li>\n<\/ul>\n\n\n\n<p>Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail <a href=\"mailto:support@clockify.me\">support@clockify.me<\/a> e nos forne\u00e7a as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Informa\u00e7\u00f5es sobre a fun\u00e7\u00e3o atribu\u00edda&nbsp;<\/li>\n\n\n\n<li>Se voc\u00ea estiver usando o Rastreador de tempo, a Planilha de horas ou a visualiza\u00e7\u00e3o de Calend\u00e1rio<\/li>\n\n\n\n<li>Uma captura de tela do que voc\u00ea est\u00e1 vendo<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If a project or a task is missing from the drop-down, it\u2019s usually due to acce&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[47],"tags":[],"class_list":["post-23554","post","type-post","status-publish","format-standard","hentry","category-optimize-tracking"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23554"}],"version-history":[{"count":4,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23554\/revisions"}],"predecessor-version":[{"id":30981,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23554\/revisions\/30981"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23554"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23554"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}