{"id":23585,"date":"2025-06-25T13:59:57","date_gmt":"2025-06-25T13:59:57","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23585"},"modified":"2026-01-16T12:14:24","modified_gmt":"2026-01-16T12:14:24","slug":"timesheet-discrepancy","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/optimize-tracking\/timesheet-discrepancy","title":{"rendered":"Discrep\u00e2ncia na planilha"},"content":{"rendered":"<p>Se voc\u00ea estiver observando diferen\u00e7as entre o registro de ponto do seu membro da equipe e o que voc\u00ea v\u00ea como administrador, provavelmente \u00e9 devido a diferen\u00e7as de fuso hor\u00e1rio nas configura\u00e7\u00f5es do perfil. Veja por que isso acontece e como resolver.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Por que isso acontece<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>O Clockify armazena todos os registros de tempo em UTC nos servidores. O que cada usu\u00e1rio v\u00ea no aplicativo do navegador \u00e9 baseado no fuso hor\u00e1rio definido em suas configura\u00e7\u00f5es de perfil.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se um membro da equipe estiver em um fuso hor\u00e1rio diferente do seu, os registros de tempo dele podem aparecer em um dia ou hor\u00e1rio diferente quando voc\u00ea os visualizar na sua conta.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Isso n\u00e3o significa que os dados estejam incorretos; eles est\u00e3o apenas sendo exibidos em rela\u00e7\u00e3o ao hor\u00e1rio local de cada pessoa.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Como resolver a discrep\u00e2ncia\u00a0<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pe\u00e7a ao integrante da equipe para acessar as configura\u00e7\u00f5es de Prefer\u00eancias  no perfil dele.<\/li>\n\n\n\n<li>Pe\u00e7a para ele Alterar o fuso hor\u00e1rio para corresponder ao seu.\u00a0<\/li>\n\n\n\n<li>Atualize a p\u00e1gina para comparar novamente.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"852\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdjxEyXhBqtyDUv7EnL5BH4uATdj8lEeiIYXV_dbGazGfMPSF7MtnFE3aSd9ezGwLAwSl__6nAPySNP3BjKXJ7z36ltovEwkEqJCP1XSBaFRJEq-lIIpvfUZdyBr_HFQqT_xXIydw.png\" alt=\"\" class=\"wp-image-23587\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdjxEyXhBqtyDUv7EnL5BH4uATdj8lEeiIYXV_dbGazGfMPSF7MtnFE3aSd9ezGwLAwSl__6nAPySNP3BjKXJ7z36ltovEwkEqJCP1XSBaFRJEq-lIIpvfUZdyBr_HFQqT_xXIydw.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdjxEyXhBqtyDUv7EnL5BH4uATdj8lEeiIYXV_dbGazGfMPSF7MtnFE3aSd9ezGwLAwSl__6nAPySNP3BjKXJ7z36ltovEwkEqJCP1XSBaFRJEq-lIIpvfUZdyBr_HFQqT_xXIydw-300x160.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdjxEyXhBqtyDUv7EnL5BH4uATdj8lEeiIYXV_dbGazGfMPSF7MtnFE3aSd9ezGwLAwSl__6nAPySNP3BjKXJ7z36ltovEwkEqJCP1XSBaFRJEq-lIIpvfUZdyBr_HFQqT_xXIydw-1024x545.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdjxEyXhBqtyDUv7EnL5BH4uATdj8lEeiIYXV_dbGazGfMPSF7MtnFE3aSd9ezGwLAwSl__6nAPySNP3BjKXJ7z36ltovEwkEqJCP1XSBaFRJEq-lIIpvfUZdyBr_HFQqT_xXIydw-768x409.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdjxEyXhBqtyDUv7EnL5BH4uATdj8lEeiIYXV_dbGazGfMPSF7MtnFE3aSd9ezGwLAwSl__6nAPySNP3BjKXJ7z36ltovEwkEqJCP1XSBaFRJEq-lIIpvfUZdyBr_HFQqT_xXIydw-1536x818.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdjxEyXhBqtyDUv7EnL5BH4uATdj8lEeiIYXV_dbGazGfMPSF7MtnFE3aSd9ezGwLAwSl__6nAPySNP3BjKXJ7z36ltovEwkEqJCP1XSBaFRJEq-lIIpvfUZdyBr_HFQqT_xXIydw-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p>Assim que os fusos hor\u00e1rios estiverem alinhados, voc\u00ea ver\u00e1 os hor\u00e1rios e datas correspondentes para as entradas na Planilha de horas.\u00a0<\/p>\n\n\n\n<p>Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail support@clockify.me e inclua as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Seu fuso hor\u00e1rio e o fuso hor\u00e1rio do integrante da equipe<\/li>\n\n\n\n<li>Uma captura de tela de ambas as visualiza\u00e7\u00f5es (se poss\u00edvel)<\/li>\n\n\n\n<li>Data ou intervalo de tempo afetado quando a discrep\u00e2ncia aparece<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If you are seeing differences between your team member\u2019s timesheet and what yo&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[47],"tags":[],"class_list":["post-23585","post","type-post","status-publish","format-standard","hentry","category-optimize-tracking"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23585"}],"version-history":[{"count":2,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23585\/revisions"}],"predecessor-version":[{"id":23588,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23585\/revisions\/23588"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}