{"id":23593,"date":"2025-06-25T15:35:06","date_gmt":"2025-06-25T15:35:06","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23593"},"modified":"2026-01-16T11:59:41","modified_gmt":"2026-01-16T11:59:41","slug":"unable-to-deactivate","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/team-management\/unable-to-deactivate","title":{"rendered":"N\u00e3o \u00e9 poss\u00edvel desativar ou excluir um integrantes da equipe"},"content":{"rendered":"<p>Se voc\u00ea estiver tentando desativar algu\u00e9m da sua equipe, mas a op\u00e7\u00e3o n\u00e3o estiver dispon\u00edvel, provavelmente \u00e9 devido \u00e0s permiss\u00f5es de fun\u00e7\u00e3o ou ao status da conta do usu\u00e1rio. Veja o que verificar.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"How to Deactivate or Delete Team Members in Clockify\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/sg1FVP8BovM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">O usu\u00e1rio tamb\u00e9m \u00e9 um administrador<\/h2>\n\n\n\n<p>Administradores n\u00e3o podem desativar outros administradores; somente o propriet\u00e1rio do espa\u00e7o de trabalho tem permiss\u00e3o para fazer isso.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se voc\u00ea for um administrador e o usu\u00e1rio que est\u00e1 tentando remover tamb\u00e9m tiver a fun\u00e7\u00e3o de administrador, a op\u00e7\u00e3o n\u00e3o aparecer\u00e1.<\/li>\n\n\n\n<li>Para prosseguir, entre em contato com o propriet\u00e1rio do espa\u00e7o de trabalho e pe\u00e7a para ele desativar o usu\u00e1rio.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Como desativar um membro da equipe<\/h2>\n\n\n\n<p>Se o usu\u00e1rio n\u00e3o for um administrador ou voc\u00ea tiver a fun\u00e7\u00e3o de propriet\u00e1rio atribu\u00edda, voc\u00ea pode desativ\u00e1-lo na p\u00e1gina Equipe:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina da Equipe na barra lateral<\/li>\n\n\n\n<li>Encontre o usu\u00e1rio que deseja desativar<\/li>\n\n\n\n<li>Clique nos tr\u00eas pontos \u00e0 direita<\/li>\n\n\n\n<li>Selecione Desativar<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"802\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A.png\" alt=\"\" class=\"wp-image-23597\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-300x150.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-1024x513.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-768x385.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-1536x770.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p class=\"note\">Isso remover\u00e1 o acesso do usu\u00e1rio, mas manter\u00e1 todas as entradas de tempo no sistema.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O usu\u00e1rio ainda n\u00e3o ingressou<\/h2>\n\n\n\n<p class=\"translation-block\">Se o usu\u00e1rio tiver a tag \"Ainda n\u00e3o entrou\", ele n\u00e3o poder\u00e1 ser removido da p\u00e1gina da equipe. Em vez disso, voc\u00ea precisar\u00e1 exclu\u00ed-lo da conta <a href=\"https:\/\/cake.com\">CAKE.com<\/a>. Veja como:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Clique na sua foto de perfil e selecione \u201cGerenciar conta <a href=\"https:\/\/cake.com\">CAKE.com<\/a>\u201d<\/li>\n\n\n\n<li>Clique na seta para tr\u00e1s e selecione \u201cMinha conta\u201d<\/li>\n\n\n\n<li>Clique em Integrantes na barra lateral<\/li>\n\n\n\n<li>Encontre o usu\u00e1rio que deseja remover e clique no nome dele para expandir os detalhes.<\/li>\n\n\n\n<li>Clique nos tr\u00eas pontos abaixo da se\u00e7\u00e3o \u201cEspa\u00e7os de trabalho\u201d.<\/li>\n\n\n\n<li>Selecione \u201cRevogar convite\u201d<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-11-18-at-07.23.41-1024x553.png\" alt=\"\" class=\"wp-image-27530\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-11-18-at-07.23.41-1024x553.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-11-18-at-07.23.41-300x162.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-11-18-at-07.23.41-768x415.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-11-18-at-07.23.41-1536x830.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-11-18-at-07.23.41-2048x1107.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-11-18-at-07.23.41-18x10.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"note\">Somente o propriet\u00e1rio do espa\u00e7o de trabalho pode revogar convites pendentes da conta; os administradores n\u00e3o possuem essas permiss\u00f5es.<\/p>\n\n\n\n<p>Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail support@clockify.me e inclua as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Uma captura de tela da p\u00e1gina da sua equipe, onde a fun\u00e7\u00e3o e o endere\u00e7o do usu\u00e1rio estejam vis\u00edveis<\/li>\n\n\n\n<li>Sua fun\u00e7\u00e3o no Espa\u00e7o de trabalho<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If you are trying to deactivate someone from your team but the option isn\u2019t av&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[86],"tags":[],"class_list":["post-23593","post","type-post","status-publish","format-standard","hentry","category-team-management"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23593"}],"version-history":[{"count":11,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23593\/revisions"}],"predecessor-version":[{"id":28454,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23593\/revisions\/28454"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}