{"id":23593,"date":"2025-06-25T15:35:06","date_gmt":"2025-06-25T15:35:06","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23593"},"modified":"2026-05-08T04:28:52","modified_gmt":"2026-05-08T04:28:52","slug":"unable-to-deactivate","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/team-management\/unable-to-deactivate","title":{"rendered":"N\u00e3o \u00e9 poss\u00edvel desativar ou excluir um integrantes da equipe"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Se voc\u00ea estiver tentando desativar algu\u00e9m da sua equipe, mas a op\u00e7\u00e3o n\u00e3o estiver dispon\u00edvel, provavelmente \u00e9 devido \u00e0s permiss\u00f5es de fun\u00e7\u00e3o ou ao status da conta do usu\u00e1rio. Veja o que verificar.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"How to Deactivate or Delete Team Members in Clockify\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/sg1FVP8BovM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">O usu\u00e1rio tamb\u00e9m \u00e9 um administrador<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Administradores n\u00e3o podem desativar outros administradores; somente o propriet\u00e1rio do espa\u00e7o de trabalho tem permiss\u00e3o para fazer isso.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se voc\u00ea for um administrador e o usu\u00e1rio que est\u00e1 tentando remover tamb\u00e9m tiver a fun\u00e7\u00e3o de administrador, a op\u00e7\u00e3o n\u00e3o aparecer\u00e1.<\/li>\n\n\n\n<li>Para prosseguir, entre em contato com o propriet\u00e1rio do espa\u00e7o de trabalho e pe\u00e7a para ele desativar o usu\u00e1rio.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Como desativar um membro da equipe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se o usu\u00e1rio n\u00e3o for um administrador ou voc\u00ea tiver a fun\u00e7\u00e3o de propriet\u00e1rio atribu\u00edda, voc\u00ea pode desativ\u00e1-lo na p\u00e1gina Equipe:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina da Equipe na barra lateral<\/li>\n\n\n\n<li>Encontre o usu\u00e1rio que deseja desativar<\/li>\n\n\n\n<li>Clique nos tr\u00eas pontos \u00e0 direita<\/li>\n\n\n\n<li>Selecione Desativar<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"802\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A.png\" alt=\"\" class=\"wp-image-23597\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-300x150.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-1024x513.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-768x385.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-1536x770.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdB9n5QbHka41JgNA5vEW6xfmU_XmgSgg8VxaXTlqBeOVzo4EA8y6JfkNGbzIiP5ICvK90NTTTf0pP7D_VfNsmw_4OW170JEPn0JQ0n3QRvdEU6PgygvWO8l-A5gYRBMGmu-VoV0A-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p class=\"note wp-block-paragraph\">Isso remover\u00e1 o acesso do usu\u00e1rio, mas manter\u00e1 todas as entradas de tempo no sistema.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O usu\u00e1rio ainda n\u00e3o ingressou<\/h2>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Se o usu\u00e1rio tiver a etiqueta \"Ainda n\u00e3o ingressou\", voc\u00ea pode revogar o convite para remov\u00ea-lo do espa\u00e7o de trabalho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para revogar o convite:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Acesse a p\u00e1gina <strong>Equipe<\/strong> na barra lateral<\/li>\n\n\n\n<li class=\"translation-block\">Clique no \u00edcone de <strong>tr\u00eas pontos<\/strong> do membro que ainda n\u00e3o se juntou<\/li>\n\n\n\n<li class=\"translation-block\">Clique em <strong>Revogar convite<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Na janela Revogar convite, clique em <strong>Revogar<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"708\" height=\"380\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Revoke-invitation.gif\" alt=\"\" class=\"wp-image-31560\"\/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Nota<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Somente o propriet\u00e1rio do espa\u00e7o de trabalho pode revogar convites pendentes da conta; os administradores n\u00e3o possuem essas permiss\u00f5es.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail support@clockify.me e inclua as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Uma captura de tela da p\u00e1gina da sua equipe, onde a fun\u00e7\u00e3o e o endere\u00e7o do usu\u00e1rio estejam vis\u00edveis<\/li>\n\n\n\n<li>Sua fun\u00e7\u00e3o no Espa\u00e7o de trabalho<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If you are trying to deactivate someone from your team but the option isn\u2019t av&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[86],"tags":[],"class_list":["post-23593","post","type-post","status-publish","format-standard","hentry","category-team-management"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23593"}],"version-history":[{"count":15,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23593\/revisions"}],"predecessor-version":[{"id":31578,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23593\/revisions\/31578"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}