{"id":23635,"date":"2025-06-26T08:15:13","date_gmt":"2025-06-26T08:15:13","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23635"},"modified":"2026-01-16T12:32:35","modified_gmt":"2026-01-16T12:32:35","slug":"users-cant-request-time-off","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/users-cant-request-time-off","title":{"rendered":"Os usu\u00e1rios n\u00e3o podem solicitar folgas"},"content":{"rendered":"<p>Se um membro da equipe n\u00e3o conseguir enviar uma solicita\u00e7\u00e3o de folga, aqui est\u00e3o os motivos mais comuns e como resolv\u00ea-los.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O integrante n\u00e3o est\u00e1 designado \u00e0 pol\u00edtica de folga<\/h2>\n\n\n\n<p>Se um usu\u00e1rio n\u00e3o estiver atribu\u00eddo a nenhuma pol\u00edtica de folga, ele n\u00e3o poder\u00e1 concluir uma solicita\u00e7\u00e3o.&nbsp;<\/p>\n\n\n\n<p>Os administradores podem verificar isso seguindo as etapas abaixo:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina Folgas<\/li>\n\n\n\n<li>Clique no \u00edcone de engrenagem e selecione Gerenciar pol\u00edticas<\/li>\n\n\n\n<li>Clique nos tr\u00eas pontos e selecione Editar<\/li>\n\n\n\n<li>Certifique-se de que o usu\u00e1rio esteja listado no menu designado<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"1220\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdDV3MsaRDBngXKIuWKuRG2Y2eS8_YJE2tJ9tpPBRpkeFwqnRirbb3bFmJptjgj58_GtN2fsBSk_elzJyzjzpmyYojWyUh0eD7eIHuCGmZhQA8JGMWRzZ8JAj81nC-fCywEFYDANQ.png\" alt=\"\" class=\"wp-image-23638\" style=\"width:452px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdDV3MsaRDBngXKIuWKuRG2Y2eS8_YJE2tJ9tpPBRpkeFwqnRirbb3bFmJptjgj58_GtN2fsBSk_elzJyzjzpmyYojWyUh0eD7eIHuCGmZhQA8JGMWRzZ8JAj81nC-fCywEFYDANQ.png 998w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdDV3MsaRDBngXKIuWKuRG2Y2eS8_YJE2tJ9tpPBRpkeFwqnRirbb3bFmJptjgj58_GtN2fsBSk_elzJyzjzpmyYojWyUh0eD7eIHuCGmZhQA8JGMWRzZ8JAj81nC-fCywEFYDANQ-245x300.png 245w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdDV3MsaRDBngXKIuWKuRG2Y2eS8_YJE2tJ9tpPBRpkeFwqnRirbb3bFmJptjgj58_GtN2fsBSk_elzJyzjzpmyYojWyUh0eD7eIHuCGmZhQA8JGMWRzZ8JAj81nC-fCywEFYDANQ-838x1024.png 838w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdDV3MsaRDBngXKIuWKuRG2Y2eS8_YJE2tJ9tpPBRpkeFwqnRirbb3bFmJptjgj58_GtN2fsBSk_elzJyzjzpmyYojWyUh0eD7eIHuCGmZhQA8JGMWRzZ8JAj81nC-fCywEFYDANQ-768x939.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdDV3MsaRDBngXKIuWKuRG2Y2eS8_YJE2tJ9tpPBRpkeFwqnRirbb3bFmJptjgj58_GtN2fsBSk_elzJyzjzpmyYojWyUh0eD7eIHuCGmZhQA8JGMWRzZ8JAj81nC-fCywEFYDANQ-10x12.png 10w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<p><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O usu\u00e1rio n\u00e3o tem saldo de folgas suficiente<\/h2>\n\n\n\n<p>Mesmo que um usu\u00e1rio esteja atribu\u00eddo \u00e0 pol\u00edtica, ele n\u00e3o poder\u00e1 solicitar folga se n\u00e3o tiver saldo.<\/p>\n\n\n\n<p>Para verificar o saldo:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina Folgas na barra lateral<\/li>\n\n\n\n<li>Clique na aba Saldo<\/li>\n\n\n\n<li>Filtre por Usu\u00e1rio ou Pol\u00edtica para visualizar o saldo dispon\u00edvel<\/li>\n<\/ol>\n\n\n\n<p>Se n\u00e3o tiver saldo suficiente:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adicione ao saldo manualmente clicando nos tr\u00eas pontos<\/li>\n\n\n\n<li>Ou acesse as configura\u00e7\u00f5es da pol\u00edtica e ative Permitir saldo negativo para permitir que os usu\u00e1rios solicitem folgas mesmo que n\u00e3o tenham dias dispon\u00edveis suficientes<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"884\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcCsmUsoCf4K8tVxMmeIfKMtR6d2heAD4RfskdVgI41Vif34t0DiyL8UdIOvDm8w3inz7ey140Nvm644KF5tkd7rZQLrGLGySNFcd-Ougvc5k6bdTznKUNKZJe3vmDVoxF31HFE.png\" alt=\"\" class=\"wp-image-23639\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcCsmUsoCf4K8tVxMmeIfKMtR6d2heAD4RfskdVgI41Vif34t0DiyL8UdIOvDm8w3inz7ey140Nvm644KF5tkd7rZQLrGLGySNFcd-Ougvc5k6bdTznKUNKZJe3vmDVoxF31HFE.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcCsmUsoCf4K8tVxMmeIfKMtR6d2heAD4RfskdVgI41Vif34t0DiyL8UdIOvDm8w3inz7ey140Nvm644KF5tkd7rZQLrGLGySNFcd-Ougvc5k6bdTznKUNKZJe3vmDVoxF31HFE-300x166.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcCsmUsoCf4K8tVxMmeIfKMtR6d2heAD4RfskdVgI41Vif34t0DiyL8UdIOvDm8w3inz7ey140Nvm644KF5tkd7rZQLrGLGySNFcd-Ougvc5k6bdTznKUNKZJe3vmDVoxF31HFE-1024x566.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcCsmUsoCf4K8tVxMmeIfKMtR6d2heAD4RfskdVgI41Vif34t0DiyL8UdIOvDm8w3inz7ey140Nvm644KF5tkd7rZQLrGLGySNFcd-Ougvc5k6bdTznKUNKZJe3vmDVoxF31HFE-768x424.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcCsmUsoCf4K8tVxMmeIfKMtR6d2heAD4RfskdVgI41Vif34t0DiyL8UdIOvDm8w3inz7ey140Nvm644KF5tkd7rZQLrGLGySNFcd-Ougvc5k6bdTznKUNKZJe3vmDVoxF31HFE-1536x849.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcCsmUsoCf4K8tVxMmeIfKMtR6d2heAD4RfskdVgI41Vif34t0DiyL8UdIOvDm8w3inz7ey140Nvm644KF5tkd7rZQLrGLGySNFcd-Ougvc5k6bdTznKUNKZJe3vmDVoxF31HFE-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p class=\"translation-block\">Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail <a href=\"mailto:support@clockify.me\">support@clockify.me<\/a> e inclua as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Uma captura de tela das configura\u00e7\u00f5es da Pol\u00edtica de Folgas, mostrando a atribui\u00e7\u00e3o do usu\u00e1rio&nbsp;<\/li>\n\n\n\n<li>Uma captura de tela da aba de saldo do usu\u00e1rio para essa pol\u00edtica<\/li>\n\n\n\n<li>A mensagem de erro (se houver) que o usu\u00e1rio v\u00ea ao tentar solicitar folga<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If a team member is unable to submit a time off request, here are the most commo&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[87],"tags":[],"class_list":["post-23635","post","type-post","status-publish","format-standard","hentry","category-time-off-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23635"}],"version-history":[{"count":3,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23635\/revisions"}],"predecessor-version":[{"id":25573,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23635\/revisions\/25573"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}