{"id":23776,"date":"2025-06-26T12:42:34","date_gmt":"2025-06-26T12:42:34","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23776"},"modified":"2026-01-16T12:25:06","modified_gmt":"2026-01-16T12:25:06","slug":"cant-select-project","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/rate-issues\/cant-select-project","title":{"rendered":"N\u00e3o consigo selecionar um projeto ao criar uma fatura"},"content":{"rendered":"<p>Se voc\u00ea estiver criando uma fatura, mas n\u00e3o conseguir encontrar ou selecionar o projeto desejado, veja como resolver.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"N\u00e3o consigo selecionar um projeto ao criar uma fatura\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/nq1JKynw9Ik?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">O cliente errado est\u00e1 selecionado na fatura<\/h2>\n\n\n\n<p>Somente os projetos vinculados ao cliente espec\u00edfico que voc\u00ea selecionou ao criar uma fatura aparecer\u00e3o no menu suspenso de projetos.&nbsp;<\/p>\n\n\n\n<p>Mesmo que o projeto esteja atribu\u00eddo corretamente a um cliente, ele n\u00e3o ser\u00e1 exibido a menos que esteja vinculado ao cliente exato selecionado na fatura.&nbsp;<\/p>\n\n\n\n<p>O que fazer:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Na tela Nova fatura, verifique o menu suspenso Cliente na parte superior.<\/li>\n\n\n\n<li>Confirme se este \u00e9 o mesmo cliente atribu\u00eddo ao projeto que voc\u00ea est\u00e1 tentando selecionar.&nbsp;<\/li>\n\n\n\n<li>Se o cliente n\u00e3o corresponder, o projeto n\u00e3o aparecer\u00e1 na lista.<\/li>\n\n\n\n<li>Se necess\u00e1rio, edite o projeto para atribu\u00ed-lo ao cliente correto:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ir para a p\u00e1gina de Projetos<\/li>\n\n\n\n<li>Clique no projeto para abri-lo<\/li>\n\n\n\n<li>Navegue at\u00e9 a aba Configura\u00e7\u00f5es e altere o cliente<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"901\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r.png\" alt=\"\" class=\"wp-image-23778\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-1024x577.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-1536x865.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O projeto est\u00e1 arquivado e filtrado da visualiza\u00e7\u00e3o<\/h2>\n\n\n\n<p>Projetos arquivados podem ser selecionados ao criar uma fatura, mas ficam ocultos por padr\u00e3o. A Fatura do projeto  mostra apenas os projetos ativos, a menos que voc\u00ea altere o filtro manualmente.&nbsp;<\/p>\n\n\n\n<p>Como tornar projetos arquivados vis\u00edveis:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Na tela Importar tempo e despesas, clique no menu suspenso Projetos<\/li>\n\n\n\n<li>No canto superior direito do menu suspenso, clique na pequena seta ao lado de Mostrar<\/li>\n\n\n\n<li>Selecione Ativo e Arquivado para exibir todos os projetos&nbsp;<\/li>\n\n\n\n<li>Ap\u00f3s a sele\u00e7\u00e3o, seu projeto arquivado dever\u00e1 aparecer e estar dispon\u00edvel para faturamento<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"853\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA.png\" alt=\"\" class=\"wp-image-23777\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-300x160.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-1024x546.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-768x409.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-1536x819.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O projeto n\u00e3o est\u00e1 atribu\u00eddo a um cliente<\/h2>\n\n\n\n<p>As faturas s\u00e3o baseadas no cliente, portanto, apenas os projetos vinculados ao cliente selecionado aparecer\u00e3o no menu suspenso de projetos.<\/p>\n\n\n\n<p>Como atribuir um projeto a um cliente:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ir para a p\u00e1gina de Projetos<\/li>\n\n\n\n<li>Clique no projeto para abri-lo<\/li>\n\n\n\n<li>Navegue at\u00e9 a aba Configura\u00e7\u00f5es<\/li>\n\n\n\n<li>Atribua o cliente correto<\/li>\n<\/ol>\n\n\n\n<p>Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail support@clockify.me e inclua as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Uma captura de tela da fatura e das configura\u00e7\u00f5es do projeto<\/li>\n\n\n\n<li>Confirma\u00e7\u00e3o de que o projeto est\u00e1 ativo ou arquivado&nbsp;<\/li>\n\n\n\n<li>Uma captura de tela do relat\u00f3rio detalhado desse projeto<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If you\u2019re creating an invoice but can\u2019t find or select the project you need,&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[90],"tags":[],"class_list":["post-23776","post","type-post","status-publish","format-standard","hentry","category-rate-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23776"}],"version-history":[{"count":2,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23776\/revisions"}],"predecessor-version":[{"id":26263,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23776\/revisions\/26263"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}