{"id":23818,"date":"2025-06-27T06:56:23","date_gmt":"2025-06-27T06:56:23","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23818"},"modified":"2026-01-16T12:46:18","modified_gmt":"2026-01-16T12:46:18","slug":"timer-doesnt-appear-integrations","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/timer-doesnt-appear-integrations","title":{"rendered":"O cron\u00f4metro n\u00e3o aparece ao usar integra\u00e7\u00f5es\u00a0"},"content":{"rendered":"<p>Se o cron\u00f4metro n\u00e3o estiver aparecendo em ferramentas como Asana, Trello ou Todoist ao usar o Clockify, o problema geralmente est\u00e1 relacionado \u00e0 configura\u00e7\u00e3o do seu navegador, ao status da extens\u00e3o ou \u00e0 forma como a integra\u00e7\u00e3o est\u00e1 configurada. Veja como verificar e resolver o problema.&nbsp;<\/p>\n\n\n\n<p>O Clockify atualmente oferece suporte a extens\u00f5es para os navegadores Chrome, Firefox e Edge.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"Clockify&#039;s Timer Doesn&#039;t Appear When Using Integrations\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/CZtXmuVF7pI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">A extens\u00e3o n\u00e3o est\u00e1 logada<\/h2>\n\n\n\n<p>Mesmo que a extens\u00e3o esteja instalada no seu navegador, o cron\u00f4metro n\u00e3o aparecer\u00e1 a menos que voc\u00ea esteja logado.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Para verificar se:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clique no \u00edcone Clockify na barra de ferramentas do navegador<\/li>\n\n\n\n<li>Clique no bot\u00e3o Login<\/li>\n\n\n\n<li>Confirme se voc\u00ea est\u00e1 conectado com o endere\u00e7o de e-mail e o espa\u00e7o de trabalho corretos.&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1082\" height=\"1244\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF.png\" alt=\"\" class=\"wp-image-23822\" style=\"width:531px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF.png 1082w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-261x300.png 261w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-891x1024.png 891w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-768x883.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdkrcgUQMvwul_V0BSXxNMBu367MekVDIPiXi87vpszDMmKp2Yg8qB6vQNf_2ntu4SAho5kOSaznQQzCBA35j-lr2kuHI10xpxjrZR5Ld5b_PcTBz_wv6dUmcO5MNRPDRqQaytF-10x12.png 10w\" sizes=\"auto, (max-width: 1082px) 100vw, 1082px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O navegador ou vers\u00e3o do navegador est\u00e1 desatualizado<\/h2>\n\n\n\n<p>Os navegadores suportados devem estar atualizados para que a extens\u00e3o funcione corretamente.&nbsp;<\/p>\n\n\n\n<p>Como verificar se h\u00e1 atualiza\u00e7\u00f5es:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chrome<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the three-dot menu &gt; Help &gt; About Google Chrome &gt; The browser will automatically check for updates<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Edge<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the three-dot menu &gt; Help and Feedback &gt; About Microsoft Edge &gt; Update if available&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Firefox<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the three-line menu &gt; Help &gt; About Firefox &gt; Firefox will check and install updates automatically<\/p>\n\n\n\n<p class=\"note\">Ap\u00f3s a atualiza\u00e7\u00e3o, reinicie o navegador para aplicar as altera\u00e7\u00f5es.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reinstale a extens\u00e3o<\/h2>\n\n\n\n<p>Reinstalar a extens\u00e3o pode ajudar a resolver problemas de carregamento ou integra\u00e7\u00f5es quebradas.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chrome<\/strong>:<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clique no \u00edcone de quebra-cabe\u00e7a na barra de ferramentas<\/li>\n\n\n\n<li>Selecione os tr\u00eas pontos ao lado de Clockify&nbsp;<\/li>\n\n\n\n<li>Clique em Remover do Google Chrome<\/li>\n\n\n\n<li>Go to Settings &gt; Privacy and security &gt; Clear browsing data &gt; Select \u201cAll time\u201d for cache and cookies<\/li>\n\n\n\n<li>Reinstale a extens\u00e3o do nosso site<\/li>\n\n\n\n<li>Fa\u00e7a login e fixe a extens\u00e3o na barra de ferramentas<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Edge<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the three dots &gt; Extensions&nbsp;<\/li>\n\n\n\n<li>Locate Clockify &gt; Click Remove<\/li>\n\n\n\n<li>Go to Settings &gt; Privacy, search, and services &gt; Clear browsing data for All time<\/li>\n\n\n\n<li>Reinstale a extens\u00e3o do nosso site<\/li>\n\n\n\n<li>Fa\u00e7a login e fixe o \u00edcone da extens\u00e3o na barra de ferramentas<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Firefox<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the three-line menu &gt; Add-ons and themes &gt; Extensions<\/li>\n\n\n\n<li>Find Clockify &gt; Click Remove<\/li>\n\n\n\n<li>Click Settings &gt; Privacy and Security &gt; Scroll to Cookies and Site Data &gt; Click Clear Data<\/li>\n\n\n\n<li>Reinstale a extens\u00e3o do nosso site<\/li>\n\n\n\n<li>Fa\u00e7a login e fixe a extens\u00e3o se ela n\u00e3o estiver vis\u00edvel<\/li>\n<\/ol>\n\n\n\n<p>Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail support@clockify.me e inclua as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Informa\u00e7\u00f5es sobre o navegador e a vers\u00e3o do navegador que voc\u00ea est\u00e1 usando no momento<\/li>\n\n\n\n<li>Qual integra\u00e7\u00e3o voc\u00ea est\u00e1 tentando conectar\nUma captura de tela do problema (se poss\u00edvel)<\/li>\n\n\n\n<li>Uma captura de tela do problema (se poss\u00edvel)<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If the timer isn\u2019t showing up in tools like Asana, Trello, or Todoist while us&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[92],"tags":[],"class_list":["post-23818","post","type-post","status-publish","format-standard","hentry","category-integration-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23818"}],"version-history":[{"count":5,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23818\/revisions"}],"predecessor-version":[{"id":28460,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23818\/revisions\/28460"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}