{"id":23831,"date":"2025-06-27T07:24:12","date_gmt":"2025-06-27T07:24:12","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23831"},"modified":"2026-01-16T13:31:28","modified_gmt":"2026-01-16T13:31:28","slug":"android-app-stuck","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/troubleshooting\/android-app-stuck","title":{"rendered":"Aplicativo Android travado na tela de login"},"content":{"rendered":"<p>Se o aplicativo Clockify para Android travar ao carregar a p\u00e1gina de login indefinidamente, veja como corrigir isso.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">For\u00e7ar o fechamento do aplicativo<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Abra as Configura\u00e7\u00f5es do seu telefone<\/li>\n\n\n\n<li>V\u00e1 em Aplicativos ou Apps<\/li>\n\n\n\n<li>Encontre e toque em Clockify<\/li>\n\n\n\n<li>Toque em Encerrar for\u00e7ar<\/li>\n<\/ol>\n\n\n\n<p>Isso desligar\u00e1 completamente o aplicativo para que ele possa ser reiniciado.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"494\" height=\"1024\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-494x1024.png\" alt=\"\" class=\"wp-image-23832\" style=\"width:273px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-494x1024.png 494w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-145x300.png 145w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-6x12.png 6w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32.png 518w\" sizes=\"auto, (max-width: 494px) 100vw, 494px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Verificar as configura\u00e7\u00f5es padr\u00e3o do navegador<\/h2>\n\n\n\n<p>O Clockify usa seu navegador padr\u00e3o para carregar a p\u00e1gina de login, portanto, se um navegador n\u00e3o padr\u00e3o ou incompat\u00edvel estiver definido, isso pode causar problemas.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e1 em Configura\u00e7\u00f5es -&gt; Aplicativos (ou Apps) -&gt; Aplicativos Padr\u00e3o (ou Apps Padr\u00e3o)<\/li>\n\n\n\n<li>Toque em Aplicativo de Navegador (ou App de Navegador)<\/li>\n\n\n\n<li>Selecione Chrome ou Firefox como seu navegador padr\u00e3o<\/li>\n<\/ol>\n\n\n\n<p>Se voc\u00ea n\u00e3o tiver esses navegadores instalados, baixe-os na Play Store.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"489\" height=\"1024\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-489x1024.png\" alt=\"\" class=\"wp-image-23833\" style=\"width:281px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-489x1024.png 489w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-143x300.png 143w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-6x12.png 6w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00.png 512w\" sizes=\"auto, (max-width: 489px) 100vw, 489px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Reinstale o aplicativo Clockify<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e1 em Configura\u00e7\u00f5es do seu telefone -&gt; Aplicativos (ou Apps)<\/li>\n\n\n\n<li>Encontre e toque em Clockify<\/li>\n\n\n\n<li>Toque em Desinstalar<\/li>\n\n\n\n<li>Abra a Google Play Store<\/li>\n\n\n\n<li>Procure por Clockify e reinstale o aplicativo<\/li>\n\n\n\n<li>Abra o aplicativo e tente fazer login novamente<\/li>\n<\/ol>\n\n\n\n<p>Ainda com problemas? A equipe de suporte do Clockify ter\u00e1 prazer em analisar e ajudar voc\u00ea. Entre em contato conosco pelo e-mail support@clockify.me e inclua as seguintes informa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Informa\u00e7\u00f5es sobre seu navegador padr\u00e3o<\/li>\n\n\n\n<li>Sistema operacional e vers\u00e3o do aplicativo Clockify\u00a0<\/li>\n\n\n\n<li>Uma captura de tela do problema ou quaisquer mensagens de erro que voc\u00ea possa estar recebendo<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"If the Clockify Android app gets stuck loading the login page indefinitely, here&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[93],"tags":[],"class_list":["post-23831","post","type-post","status-publish","format-standard","hentry","category-app-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/pt\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=23831"}],"version-history":[{"count":1,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23831\/revisions"}],"predecessor-version":[{"id":23834,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/23831\/revisions\/23834"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=23831"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=23831"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=23831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}