{"id":33647,"date":"2026-08-18T13:29:41","date_gmt":"2026-08-18T13:29:41","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=33647"},"modified":"2026-08-19T07:49:29","modified_gmt":"2026-08-19T07:49:29","slug":"activity-monitoring-basics","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/pt\/activity-monitoring\/overview\/activity-monitoring-basics","title":{"rendered":"Activity Monitoring basics"},"content":{"rendered":"<div class=\"wp-block-custom-coming-soon coming-soon color-clockify\"><span class=\"box-label\">EM BREVE<\/span><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Whenever your employee uses an app or website during work hours, <strong>Monitoramento de atividade<\/strong> can track their computer activities including active and idle time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That data is used in calculating the <strong>Utilization score<\/strong>, showing how much of an employee&#8217;s target workday was spent on productive tasks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide walks you through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How computer activities are tracked and categorized (Active, Idle, Productive, Neutral)<\/li>\n\n\n\n<li>How workspace settings and Clockify schedules determine expected work capacity<\/li>\n\n\n\n<li>How single-day and multi-day utilization scores are calculated<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Understand activity monitoring metrics<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"325\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-3-1024x325.png\" alt=\"\" class=\"wp-image-33691\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-3-1024x325.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-3-300x95.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-3-768x243.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-3-1536x487.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-3-2048x649.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-3-18x6.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">To understand how an employee\u2019s activities are categorized and measured, you should get familiar with the following terms.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Prazo<\/strong><\/td><td><strong>Descri\u00e7\u00e3o<\/strong><\/td><\/tr><tr><td><strong>Active on Call (Activity Type)<\/strong><\/td><td>This tracking rule keeps your status as &#8220;Active&#8221; by detecting when an app is using your device\u2019s microphone or camera. It ensures that you are always recognized as active during voice and video conferences, even when you are merely listening to a presentation without any mouse or keyboard interaction.<\/td><\/tr><tr><td><strong>Active Time<\/strong><\/td><td>Actual amount of time you spend working on your computer, measured by your mouse and keyboard movements. It does not include breaks, lunch, or time periods when you walk away from your desk.<\/td><\/tr><tr><td><strong>Always Active (Activity Type)<\/strong><\/td><td>This tracking rule keeps your status as &#8220;Active&#8221; whenever a designated app or website is being used, completely ignoring mouse movements or keyboard input.<\/td><\/tr><tr><td><strong>Capacidade de trabalho di\u00e1rio<\/strong><\/td><td>Number of hours an employee is expected to work in a day (e.g. 8 hours). This is defined in the workspace settings or overridden with the member\u2019s specific daily work capacity.<\/td><\/tr><tr><td><strong>Idle Time<\/strong><\/td><td>Time when your computer is turned on but don\u2019t have mouse or keyboard activity or you are away from your desk.<\/td><\/tr><tr><td><strong>Productive Time<\/strong><\/td><td>Time you spend using apps, programs, or websites marked as work-related (e.g. Figma, Word, Excel, or coding tools) by your company.<\/td><\/tr><tr><td><strong>Neutral Time<\/strong><\/td><td>A category for &#8220;gray area&#8221; apps or websites that the company chooses not to label as strictly work-only or completely unproductive.&nbsp;<br>For example, YouTube is often kept as Neutral because its impact depends on usage: an employee might use it for a work tutorial (Productive), or simply for background music and entertainment (Unproductive).<\/td><\/tr><tr><td><strong>Standard (Activity Type)<\/strong><\/td><td>This is the default tracking mode where activity is measured entirely by mouse movements and keyboard input. The system automatically classifies any period as Idle Time if keyboard or mouse activity stops for longer than the limit (Idle Period) defined by your organization.<\/td><\/tr><tr><td><strong>Unproductive Time<\/strong><\/td><td>Time spent on apps or websites that are not relevant to your tasks at work (e.g. social media, personal streaming apps, or video games).<\/td><\/tr><tr><td><strong>Work Time<\/strong><\/td><td>Official hours recorded for the work day. This is the total time tracked by Activity Monitoring that sums Active Time and Idle Time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Utilization score calculation<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"291\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-4-1024x291.png\" alt=\"\" class=\"wp-image-33693\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-4-1024x291.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-4-300x85.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-4-768x218.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-4-1536x437.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-4-2048x582.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-4-18x5.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Utilization<\/strong> is a calculated score that displays an employee\u2019s amount of productive time compared to their expected work capacity.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Activity monitoring uses the following formula to calculate utilization:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"924\" height=\"274\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-1.png\" alt=\"\" class=\"wp-image-33664\" style=\"aspect-ratio:3.3724358572235116;width:496px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-1.png 924w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-1-300x89.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-1-768x228.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-1-18x5.png 18w\" sizes=\"auto, (max-width: 924px) 100vw, 924px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Active productive time<\/strong> is the sum of tracked active time periods according to workspace settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Capacidade de trabalho di\u00e1ria<\/strong> is the baseline capacity assigned to an employee in Clockify.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, while the screen displays the denominator as <em>Capacidade de trabalho di\u00e1ria<\/em>, the utilization formula uses an adjusted <strong>Expected Work Capacity<\/strong>, which is the daily capacity less approved time off for the selected day or date range.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, an employee has 7 hours daily work capacity and 4 hours approved time off. The expected work capacity used in the denominator is 7 hours &#8211; 4 hours = <strong>3 hours<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Informa\u00e7\u00e3o<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Learn how to set the Daily Work Capacity in this <a href=\"https:\/\/clockify.me\/help\/projects\/schedule-team-assignments#track-assignments-and-capacity\">artigo<\/a>. Schedules, approved PTO, and public holidays are pulled from the employee\u2019s Clockify profile.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example Daily Capacity Scenarios<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Cen\u00e1rio<\/strong><\/td><td><strong>Daily Capacity<\/strong><\/td><td><strong>Time-off<\/strong><\/td><td><strong>Expected Capacity<\/strong><\/td><td><strong>Productive Time<\/strong><\/td><td><strong>Utilization<\/strong><\/td><\/tr><tr><td>Regular workday<\/td><td>8 hours<\/td><td>0 hours<\/td><td>8 hours<\/td><td>6 hours<\/td><td>75% (6h\/8h)<\/td><\/tr><tr><td>Partial PTO<\/td><td>8 hours<\/td><td>2 hours<\/td><td>6 hours (8h-2h)<\/td><td>6 hours<\/td><td>100% (6h\/6h)<\/td><\/tr><tr><td>Overtime work<\/td><td>8 hours<\/td><td>0 hours<\/td><td>8 hours<\/td><td>10 hours<\/td><td>125% (10h\/8h)<\/td><\/tr><tr><td>Full PTO \/ Weekend<\/td><td>8 hours<\/td><td>8 hours \/ Non-working day<\/td><td>0 hours<\/td><td>3 hours<\/td><td>\/<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Nota<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">If expected capacity is <strong>0 hours<\/strong> (like on weekends or full PTO days), utilization displays &#8220;<strong>\/<\/strong>&#8221; because there\u2019s no work capacity expected. However, any productive time worked is still recorded.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Utilization across multiple days<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you select multiple days for a reporting period (e.g. one week), the system calculates the utilization by getting the total active productive time and total daily capacity, rather than averaging individual daily utilization calculation. This ensures accurate computation across long date ranges and prevents non-working days or PTO days from lowering the utilization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example (1-week calculation)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Total Expected Capacity<\/strong> (Mon-Fri): 40 hours (8 hours\/day)<\/li>\n\n\n\n<li><strong>Total Productive Time Worked<\/strong> (Mon-Sat): 42 hours<\/li>\n\n\n\n<li><strong>Utilization<\/strong>: 42\/40 x 100 = 105%<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Working on non-working days (e.g. weekend) adds to total productive time but does not add to the expected capacity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What contributes to active productive time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Whenever an employee uses an app or website, it contributes to productive time depending on the assigned category. An app or website is categorized by <strong>Productivity<\/strong> e <strong>Activity type<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Productivity<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Productive<\/strong>: Work-related activity.<\/li>\n\n\n\n<li><strong>Neutral<\/strong>: Context-dependent activity. If enabled, this adds to productive time.<\/li>\n\n\n\n<li><strong>Undefined<\/strong>: Activity on apps or websites not yet categorized. If enabled, this adds to productive time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Activity type<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard<\/strong>: Keeps status active when using the mouse or keyboard.<\/li>\n\n\n\n<li><strong>Always active<\/strong>: Keeps status active when the app is in use.<\/li>\n\n\n\n<li><strong>Active on call<\/strong>: Keeps status active when an app is using a microphone or camera.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These categories represent how employees use their time during working hours and can be defined in the <strong>Productivity &#8211; Apps &amp; websites <\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-blue\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask0_1_85240\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_1_85240)\"><path d=\"M8.275 7.72461L5.275 4.72461L6.7 3.29961L9.7 6.29961L8.275 7.72461ZM12 5.34961V1.09961H14V5.34961H12ZM19.275 18.7246L16.275 15.7246L17.7 14.2996L20.7 17.2996L19.275 18.7246ZM17.7 7.72461L16.275 6.29961L19.275 3.29961L20.7 4.72461L17.7 7.72461ZM18.65 11.9996V9.99961H22.9V11.9996H18.65ZM5.125 21.6996L2.3 18.8746C2.1 18.6746 2 18.4413 2 18.1746C2 17.9079 2.1 17.6746 2.3 17.4746L11.375 8.37461C11.9583 7.79128 12.6667 7.49961 13.5 7.49961C14.3333 7.49961 15.0417 7.79128 15.625 8.37461C16.2083 8.95794 16.5 9.66628 16.5 10.4996C16.5 11.3329 16.2083 12.0413 15.625 12.6246L6.525 21.6996C6.325 21.8996 6.09167 21.9996 5.825 21.9996C5.55833 21.9996 5.325 21.8996 5.125 21.6996ZM5.825 19.5996L12.1 13.3246L10.675 11.9246L4.425 18.1746L5.825 19.5996Z\" fill=\"#03A9F4\"><\/path><\/g><\/svg><span class=\"box-label\">Dica<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Make sure to categorize apps and websites for your organization to ensure accurate calculation of utilization scores for your employees. For details on how to categorize apps and websites, check Classify apps and websites.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Configure active productive time inclusions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To select which app or website category adds to active productive time:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e1 para <strong>Configura\u00e7\u00f5es gerais <\/strong>on the sidebar<\/li>\n\n\n\n<li>Role para baixo at\u00e9 <strong>Select which activities count as active productive time<\/strong><\/li>\n\n\n\n<li>Select the checkbox of the category that should be added to active productive time<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"309\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-2-1024x309.png\" alt=\"\" class=\"wp-image-33666\" style=\"aspect-ratio:3.3140180002465787;width:537px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-2-1024x309.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-2-300x91.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-2-768x232.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-2-18x5.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/08\/image-2.png 1092w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Nota<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Active time calculation always excludes idle time.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Perguntas frequentes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How is active productive time calculated?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Active productive time is the sum of tracked active periods based on workspace settings. Using work-related apps increases this productive time while using non-work apps decreases it. Idle time is always excluded from the active time calculation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where does the system get my expected work capacity and time-off data?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Expected working capacity, work schedules, approved Time Off (PTO), half-day time off, and public holidays are automatically retrieved from your Clockify profile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How does working on a weekend or public holiday affect weekly\/monthly utilization?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any productive time you log on a non-working day adds to your total active productive hours for the selected period, but adds 0 hours to your total expected capacity. This allows extra work performed outside regular schedule hours to positively contribute to your overall period utilization score.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How does approved Paid Time Off (PTO) affect daily work capacity?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Approved PTO reduces your expected work capacity for that day.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Full-day PTO:<\/strong> Expected Daily Capacity becomes <strong>0 hours<\/strong>.<\/li>\n\n\n\n<li><strong>Half-day or partial PTO:<\/strong> PTO hours are subtracted from your standard daily capacity (e.g., an 8-hour workday minus 2 hours PTO results in an expected daily capacity of <strong>6 hours<\/strong>).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What does a slash (<\/strong>&#8220;\/&#8221;<strong>) mean in the Utilization column?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>&#8220;\/&#8221;<\/strong> stands for &#8220;Not Applicable.&#8221; It appears when work is logged on a day with <strong>0 expected capacity<\/strong> such as weekends, public holidays, or full-day PTO. Your productive time is still logged and visible, but the system doesn&#8217;t calculate a daily percentage since there was no baseline target.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can utilization exceed 100%, and what is the maximum score shown?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Employees can exceed 100% utilization by working beyond their expected daily or period capacity. If a calculated score exceeds 999%, the system displays it as 999%+.<\/p>","protected":false},"excerpt":{"rendered":"Whenever your employee uses an app or website during work hours, Activity Monito&#8230;","protected":false},"author":67,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[102],"tags":[],"class_list":["post-33647","post","type-post","status-publish","format-standard","hentry","category-overview"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"rhoda.salas@cake.com rhoda.salas@cake.com","author_link":"https:\/\/clockify.me\/help\/pt\/author\/rhoda-salascake-com"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/33647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/comments?post=33647"}],"version-history":[{"count":16,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/33647\/revisions"}],"predecessor-version":[{"id":33694,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/posts\/33647\/revisions\/33694"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/media?parent=33647"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/categories?post=33647"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/pt\/wp-json\/wp\/v2\/tags?post=33647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}