{"id":15862,"date":"2023-12-18T13:08:41","date_gmt":"2023-12-18T13:08:41","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=15862"},"modified":"2026-03-09T07:59:40","modified_gmt":"2026-03-09T07:59:40","slug":"manage-and-configure-add-ons","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/integrations-and-add-ons\/manage-and-configure-add-ons","title":{"rendered":"Manage and configure add-ons"},"content":{"rendered":"\n

Once you\u2019ve successfully installed an add-on, take some time to explore the settings and features available in the Add-ons<\/strong> tab within the Workspace settings<\/a>.<\/p>\n\n\n\n

Add-on menu in Clockify<\/h2>\n\n\n\n

Installed add-ons are displayed at the top bar on the right and ordered based on whether they have some additional functionalities (settings) or not.<\/p>\n\n\n\n

Paid add-ons will additionally have a tag indicating in which payment status they are currently in:<\/p>\n\n\n\n

Overdue<\/strong> (payment is overdue)<\/p>\n\n\n\n

If payment is Overdue<\/strong>, a warning of the screen is displayed for user before they start using the add-on.<\/p>\n\n\n\n

<\/rect><\/mask><\/path><\/g><\/svg>Note<\/span><\/div>
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You can continue using an add-on with the Overdue status until the grace period (instalment date + 14 days).<\/p>\n<\/div><\/div>\n\n\n\n

Subscription ended<\/strong> (payment failed)<\/p>\n\n\n\n

After the 14 days of grace period are over, the add-on gets a new tag indicating that the subscription is over and that the add-on is unavailable.<\/p>\n\n\n\n

Unistalled<\/strong> (add-on has been uninstalled)<\/p>\n\n\n\n

Paid add-ons with Payment failed <\/strong>and Uninstalled <\/strong>status are not displayed in the main add-on page.<\/p>\n\n\n\n

<\/rect><\/mask><\/path><\/g><\/svg>Info<\/span><\/div>
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Some add-ons in your list may be marked Private<\/strong>. These are for internal testing and aren’t available to the public. For more information, please contact your organization owner or development team.<\/p>\n<\/div><\/div>\n\n\n\n

Add-on settings<\/h3>\n\n\n\n
<\/rect><\/mask><\/path><\/g><\/svg>Note<\/span><\/div>
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Add-on settings are optional and defined by the developer who created them.<\/p>\n<\/div><\/div>\n\n\n\n

Click on the three dots icon next to an add-on to check if Settings<\/strong> is an option. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Webhooks<\/h3>\n\n\n\n

Explore the webhooks sent from Clockify to the particular add-on. Each webhook contains essential details such as the webhook name, the triggering event, and the URL where the webhook sends information.<\/p>\n\n\n\n

View on Marketplace<\/h3>\n\n\n\n

By selecting this option, you’ll be directed to the Marketplace page where the add-on is published.<\/p>\n\n\n\n

Enable\/disable <\/h4>\n\n\n\n

Installed add-ons are automatically enabled. You can disable an add-on if needed.<\/p>\n\n\n\n

Browse Marketplace<\/h4>\n\n\n\n

To search other available add-ons, click the Browse marketplace<\/strong> button in the Add-ons<\/strong> tab. This will open the CAKE.com Marketplace homepage in a new window.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Uninstall add-on from Clockify<\/h2>\n\n\n\n

As an admin, you have the authority to uninstall add-ons from your workspace. <\/p>\n\n\n\n

To do so, follow these steps:<\/p>\n\n\n\n

1. Navigate to installed add-on and open its menu
2. Choose Uninstall<\/strong>
3. Uninstall add-on<\/strong> screen appears
4. Type and click Uninstall<\/strong> to confirm the action<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

As a result:<\/p>\n\n\n\n

    \n
  1. Add-on is disabled and removed from the workspace list in the dropdown <\/li>\n\n\n\n
  2. Add-on is disabled and removed from the Add-ons<\/strong> tab<\/li>\n\n\n\n
  3. Depending on the Terms of Use and Privacy Policy, stored data might be lost<\/li>\n<\/ol>\n\n\n\n
    <\/rect><\/mask><\/path><\/g><\/svg>Note<\/span><\/div>
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    Paid add-ons can be reinstalled without additional payment.<\/p>\n<\/div><\/div>\n\n\n\n

    Cancel your subscription to Clockify add-on<\/h2>\n\n\n\n

    The subscription for the add-on will be canceled automatically after the add-on is uninstalled. To cancel your subscription, simply follow the instructions on how to uninstall<\/a> the add-on from your Clockify workspace.<\/p>\n\n\n\n

    Cancel or downgrade subscription to Clockify<\/h2>\n\n\n\n

    If you downgrade your Clockify subscription plan that doesn\u2019t meet the minimum requirements for your active add-ons, those add-ons will be automatically uninstalled at the end of your billing cycle. <\/p>\n\n\n\n

    You will receive an email notification confirming the cancellation and uninstallation of the affected add-ons.<\/p>\n\n\n\n

    <\/rect><\/mask><\/path><\/g><\/svg>Note<\/span><\/div>
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    Add-ons will also be uninstalled at the end of the trial period. <\/p>\n<\/div><\/div>\n\n\n\n

    \"\"<\/figure>\n\n\n\n
    <\/rect><\/mask><\/path><\/g><\/svg>Tip<\/span><\/div>
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    You can choose to reactivate your subscription by clicking Reactivate subscription<\/strong> in the email.<\/p>\n<\/div><\/div>\n\n\n\n

    Unresponsive<\/h2>\n\n\n\n

    In case the add-on is unresponsive from the Clockify side, a screen will appear indicating that the app is currently unavailable.<\/p>\n\n\n\n

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    Related articles<\/h3>\n\n\n\n