{"id":23554,"date":"2025-06-25T13:20:29","date_gmt":"2025-06-25T13:20:29","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23554"},"modified":"2026-04-22T12:41:14","modified_gmt":"2026-04-22T12:41:14","slug":"cant-see-a-project","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/troubleshooting\/optimize-tracking\/cant-see-a-project","title":{"rendered":"I can\u2019t see a project or task in the project picker"},"content":{"rendered":"\n<p>If a project or a task is missing from the drop-down, it\u2019s usually due to access settings or changes to the project status.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The available options may differ depending on your workspace role (e.g., regular user or admin). Refer to the steps below based on your permissions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Project visibility<\/h2>\n\n\n\n<p>If a project is set to private, only users added under the Access tab can see it.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact your admin or project manager to confirm your access (you can find them on the Team page and check their roles in the \u201cRole\u201d column)<\/li>\n\n\n\n<li>Once added, the project will appear in your picker<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p>Projects are Public on a Free plan. Subscribe to a paid plan (Basic or higher) so you can change project visibility to Private.<\/p>\n<\/div><\/div>\n\n\n\n<p>If your team member reports an issue, you can:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the Projects page from the sidebar<\/li>\n\n\n\n<li>Click on the project to open it<\/li>\n\n\n\n<li>Navigate to the Access tab<\/li>\n\n\n\n<li>Check if the project is Private or Public<\/li>\n\n\n\n<li>If set to Private, make sure the user is added under the Users section<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"772\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw.png\" alt=\"\" class=\"wp-image-23558\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-300x145.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-1024x494.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-768x371.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-1536x741.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdX_ARPJI9YixJK63dNEiFIK6Q0ib1HrD2zpycVx6xNyTZowovBNgzXYmeAT5SrWhsxVkWuHug2PfEPxi9C3mxP-tqr0yFqodugyDvEwjuSfhy7E3J-STX9xUEPPMb_93G7zBI4iw-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The project is archived or deleted&nbsp;<\/h2>\n\n\n\n<p>Archived or deleted projects won\u2019t appear in the project picker.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ask your admin to check if the project is inactive or deleted<\/li>\n<\/ul>\n\n\n\n<p>For admins:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the Projects page<\/li>\n\n\n\n<li>Use the filter to view Archived projects<\/li>\n\n\n\n<li>Find and restore the project if needed by clicking on the three dots<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"762\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA.png\" alt=\"\" class=\"wp-image-23559\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-300x143.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-1024x488.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-768x366.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-1536x732.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXe7d6fSY9vp5yOdjWhLfimTgQTpm4Yy5ED4rHK0HwlUF_TH_0hNDbjBy55ruqf-lvef5RZSXt85ID5ozSgp7p-j8e3dy3HH3C6l4RM9K7ghgn2Bx7ieu-v2UKnDEJ2zl-XnAyEpyA-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"note\">Deleted projects can\u2019t be searched, but time entries linked to them will still show up in the Detailed Report, usually with the \u201c+ Project\u201d sign.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"648\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg.png\" alt=\"\" class=\"wp-image-23557\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-300x122.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-1024x415.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-768x311.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-1536x622.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfZotFN5eBkL_qby0ByJv1uAXzKtEZEed57kEk-66GhHRLDGTnGGXcn4QZj8ISqKMABGzMBYlDJFI-l5I3U85EzcPjO6wZaObVagKDU9QoFt4CdgccUpk2Dr6gyGB2iw_c2A5k9pg-18x7.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Expected behavior in the Timesheet view<\/h2>\n\n\n\n<p>In the Timesheet view, each project can only be selected once per week. It won\u2019t show up again in the project picker for new rows.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you\u2019ve already added a project (e.g., Project A), use the same row to enter time across the week&nbsp;<\/li>\n\n\n\n<li>This setup is intended for quick weekly time input, but you can still add multiple time entries on the same day for one project via the Time Tracker page<\/li>\n<\/ul>\n\n\n\n<p>Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at <a href=\"mailto:support@clockify.me\">support@clockify.me<\/a> and provide us with the following information:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Information about the role assigned&nbsp;<\/li>\n\n\n\n<li>Whether you\u2019re using a Time Tracker, Timesheet, or a Calendar view<\/li>\n\n\n\n<li>A screenshot of what you\u2019re seeing<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"If a project or a task is missing from the drop-down, it\u2019s usually due to acce&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[47],"tags":[],"class_list":["post-23554","post","type-post","status-publish","format-standard","hentry","category-optimize-tracking"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=23554"}],"version-history":[{"count":4,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23554\/revisions"}],"predecessor-version":[{"id":30981,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23554\/revisions\/30981"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=23554"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=23554"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=23554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}