{"id":23729,"date":"2025-06-26T11:59:31","date_gmt":"2025-06-26T11:59:31","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23729"},"modified":"2026-10-12T08:32:35","modified_gmt":"2026-10-12T08:32:35","slug":"managers-cant-see-timesheets","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/troubleshooting\/approvals-troubleshooting\/managers-cant-see-timesheets","title":{"rendered":"Project or Team Managers can\u2019t see or approve timesheets"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If Project or Team Managers don\u2019t have access to timesheets or can\u2019t approve them, the issue typically relates to the workspace settings or how their role is configured. Here\u2019s how to identify what\u2019s preventing access.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Approval permissions are not enabled for the manager\u2019s role<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Project or Team Managers can only approve timesheets if the workspace is configured to allow it.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To check the workspace approval setup:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-32624\" style=\"width: 20px;\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2021\/05\/menu-tn-more_horizontal.png\" alt=\"\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2021\/05\/menu-tn-more_horizontal.png 40w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2021\/05\/menu-tn-more_horizontal-12x12.png 12w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/>three dots next to the workspace name<\/li>\n\n\n\n<li>Select <strong>Workspace settings<\/strong><\/li>\n\n\n\n<li>Click <strong>Permissions<\/strong> from the sidebar<\/li>\n\n\n\n<li>Review the setting under <strong>Who can approve submitted timesheets<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If it\u2019s set to Admins and Project managers, only admins and project managers can approve<\/li>\n\n\n\n<li>If it\u2019s set to Admins and Team managers, only admins and team managers can approve\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-1024x529.png\" alt=\"\" class=\"wp-image-35351\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-1024x529.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-300x155.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-767x396.png 767w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-18x9.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-1536x793.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Who-can-approved-submitted-timesheets-2048x1057.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">If the wrong approval group is selected, the manager won\u2019t see any approval options even if they\u2019re assigned to projects or teams.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The manager is not assigned to the relevant projects or users<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Project Managers will only receive timesheets containing entries for the projects they manage.<\/li>\n\n\n\n<li>Team Managers will only receive timesheets from users they manage.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To verify management assignments:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the Team page<\/li>\n\n\n\n<li>Find the manager in question and click on their role title<\/li>\n\n\n\n<li>Under the Project Manager or Team Manager role, click to open the list of assigned projects or team members&nbsp;<\/li>\n\n\n\n<li>Make sure the correct projects or users are selected<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"855\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg.png\" alt=\"\" class=\"wp-image-23733\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-300x160.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-1024x547.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-768x410.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-1536x821.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcTeuDWRoUgsubyc6mrQM9XBWVZeiPCnEvOIe8qX5BoVU25f2iQp6UGxgNF_GxTorgm8BLSLe9OvdhyKnf-0ldz9AIPUD-lwHmoHhLIKEdDujIjqc6uidaAH8VDUwb2sySc1YhOTg-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Timesheets have already been approved by an Admin<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Admins can approve any timesheet, regardless of project or team. Once a timesheet is approved by an Admin, it cannot be approved again by Project or Team Manager.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this case, the approval option will no longer be available for Project or Team Managers because the timesheet is already approved. You can find those timesheets under the \u201cArchive\u201d tab on the Approvals page.<\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at <a href=\"mailto:support@clockify.me\">support@clockify.me<\/a> and provide us with the following information:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Information about your assigned role<\/li>\n\n\n\n<li>A screenshot of the assigned users or projects<\/li>\n\n\n\n<li>The name of the user whose timesheet should be available for approval<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"If Project or Team Managers don\u2019t have access to timesheets or can\u2019t approve&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[89],"tags":[],"class_list":["post-23729","post","type-post","status-publish","format-standard","hentry","category-approvals-troubleshooting"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=23729"}],"version-history":[{"count":8,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23729\/revisions"}],"predecessor-version":[{"id":35355,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23729\/revisions\/35355"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=23729"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=23729"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=23729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}