{"id":23743,"date":"2025-06-26T12:30:02","date_gmt":"2025-06-26T12:30:02","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23743"},"modified":"2026-04-30T09:30:01","modified_gmt":"2026-04-30T09:30:01","slug":"rate-change-wont-apply","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/troubleshooting\/rate-issues\/rate-change-wont-apply","title":{"rendered":"The rate change won\u2019t apply to time entries"},"content":{"rendered":"\n<div class=\"wp-block-custom-audience-tag audience-tag-box\"><span class=\"tag-title\">Who can use this feature?<\/span><div class=\"tag-rows\"><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-aud-final\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-aud-final)\"><path d=\"M12 12C10.9 12 9.95833 11.6083 9.175 10.825C8.39167 10.0417 8 9.1 8 8C8 6.9 8.39167 5.95833 9.175 5.175C9.95833 4.39167 10.9 4 12 4C13.1 4 14.0417 4.39167 14.825 5.175C15.6083 5.95833 16 6.9 16 8C16 9.1 15.6083 10.0417 14.825 10.825C14.0417 11.6083 13.1 12 12 12ZM4 20V17.2C4 16.6333 4.14583 16.1125 4.4375 15.6375C4.72917 15.1625 5.11667 14.8 5.6 14.55C6.63333 14.0333 7.68333 13.6458 8.75 13.3875C9.81667 13.1292 10.9 13 12 13C13.1 13 14.1833 13.1292 15.25 13.3875C16.3167 13.6458 17.3667 14.0333 18.4 14.55C18.8833 14.8 19.2708 15.1625 19.5625 15.6375C19.8542 16.1125 20 16.6333 20 17.2V20H4ZM6 18H18V17.2C18 17.0167 17.9542 16.85 17.8625 16.7C17.7708 16.55 17.65 16.4333 17.5 16.35C16.6 15.9 15.6917 15.5625 14.775 15.3375C13.8583 15.1125 12.9333 15 12 15C11.0667 15 10.1417 15.1125 9.225 15.3375C8.30833 15.5625 7.4 15.9 6.5 16.35C6.35 16.4333 6.22917 16.55 6.1375 16.7C6.04583 16.85 6 17.0167 6 17.2V18ZM12 10C12.55 10 13.0208 9.80417 13.4125 9.4125C13.8042 9.02083 14 8.55 14 8C14 7.45 13.8042 6.97917 13.4125 6.5875C13.0208 6.19583 12.55 6 12 6C11.45 6 10.9792 6.19583 10.5875 6.5875C10.1958 6.97917 10 7.45 10 8C10 8.55 10.1958 9.02083 10.5875 9.4125C10.9792 9.80417 11.45 10 12 10Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Workspace owner\/admin<\/span><\/div><div class=\"tag-row\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-flg-final\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-flg-final)\"><path d=\"M5 21V4H14L14.4 6H20V16H13L12.6 14H7V21H5ZM14.65 14H18V8H12.75L12.35 6H7V12H14.25L14.65 14Z\" fill=\"black\" fill-opacity=\"0.87\"><\/path><\/g><\/svg><span>Available in paid plans<\/span><\/div><\/div><\/div>\n\n\n\n<p>If your updated hourly rate isn\u2019t showing up in reports, it\u2019s likely because something else is overriding it or preventing the update. Here\u2019s what to check and how to fix it.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"Rate Change Won&#039;t Apply\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/vWM2umHh9AU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">A more specific rate is overriding the one you changed<\/h2>\n\n\n\n<p>Clockify prioritizes rates in the following order (from lowest to highest priority):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Workspace rate (general)<\/li>\n\n\n\n<li>Project rate<\/li>\n\n\n\n<li>Team rate<\/li>\n\n\n\n<li>Task rate<\/li>\n\n\n\n<li>Project member rate (most specific)<\/li>\n<\/ol>\n\n\n\n<p>More specific rates will override less specific ones. Even if you change the team rate, for example, the project member rate will take precedence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to update billable rates<\/h3>\n\n\n\n<p>Check and adjust the specific rate that may be overriding the one you intended to change:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">To view the billable rate fields, the <strong>Activate billable hours<\/strong> must be toggled ON in the Workspace settings. Check your workspace setup by going to <strong>Workspace settings &gt; Permissions tab<\/strong> to ensure this is active. Otherwise, the billable rate fields and the billable icon will be hidden in the workspace.<\/li>\n\n\n\n<li>You must be subscribed to Basic plan or higher to access this feature.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Workspace rate<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the three dots next to the workspace name<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Workspace settings<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Scroll down and check the <strong>Workspace billable rate<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"802\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXf2Dy01aHax4fF4KM19_elxgFgngJPoSjz5MP4QLPRlsnWz7ixs2A47hOhg2kbtpVGkluKVEJM2IeHsT_p_n1eMmEisGcUAtGdDJLiWV3KyC5mOTX0-e-45Y3_XiXRj6EEGIZunfA.png\" alt=\"\" class=\"wp-image-23750\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXf2Dy01aHax4fF4KM19_elxgFgngJPoSjz5MP4QLPRlsnWz7ixs2A47hOhg2kbtpVGkluKVEJM2IeHsT_p_n1eMmEisGcUAtGdDJLiWV3KyC5mOTX0-e-45Y3_XiXRj6EEGIZunfA.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXf2Dy01aHax4fF4KM19_elxgFgngJPoSjz5MP4QLPRlsnWz7ixs2A47hOhg2kbtpVGkluKVEJM2IeHsT_p_n1eMmEisGcUAtGdDJLiWV3KyC5mOTX0-e-45Y3_XiXRj6EEGIZunfA-300x150.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXf2Dy01aHax4fF4KM19_elxgFgngJPoSjz5MP4QLPRlsnWz7ixs2A47hOhg2kbtpVGkluKVEJM2IeHsT_p_n1eMmEisGcUAtGdDJLiWV3KyC5mOTX0-e-45Y3_XiXRj6EEGIZunfA-1024x513.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXf2Dy01aHax4fF4KM19_elxgFgngJPoSjz5MP4QLPRlsnWz7ixs2A47hOhg2kbtpVGkluKVEJM2IeHsT_p_n1eMmEisGcUAtGdDJLiWV3KyC5mOTX0-e-45Y3_XiXRj6EEGIZunfA-768x385.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXf2Dy01aHax4fF4KM19_elxgFgngJPoSjz5MP4QLPRlsnWz7ixs2A47hOhg2kbtpVGkluKVEJM2IeHsT_p_n1eMmEisGcUAtGdDJLiWV3KyC5mOTX0-e-45Y3_XiXRj6EEGIZunfA-1536x770.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXf2Dy01aHax4fF4KM19_elxgFgngJPoSjz5MP4QLPRlsnWz7ixs2A47hOhg2kbtpVGkluKVEJM2IeHsT_p_n1eMmEisGcUAtGdDJLiWV3KyC5mOTX0-e-45Y3_XiXRj6EEGIZunfA-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Project rate<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to the <strong>Projects<\/strong> page from the sidebar<\/li>\n\n\n\n<li>Find the project from the list and click to open it<\/li>\n\n\n\n<li class=\"translation-block\">Go to the <strong>Settings<\/strong> tab and check the hourly rate<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"848\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXco480jowLtHXb8ushNh1t6E_MF9p0K_t8tkKikxd6M_zWFG4wiRxg-3NIPhchag0jPZs7x1VkhRMmX_hgixIx0g9hcFYvEgplgqzQmIm4yimpk7ZUOwCI6SDf2VfBzvn9fIOh0.png\" alt=\"\" class=\"wp-image-23745\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXco480jowLtHXb8ushNh1t6E_MF9p0K_t8tkKikxd6M_zWFG4wiRxg-3NIPhchag0jPZs7x1VkhRMmX_hgixIx0g9hcFYvEgplgqzQmIm4yimpk7ZUOwCI6SDf2VfBzvn9fIOh0.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXco480jowLtHXb8ushNh1t6E_MF9p0K_t8tkKikxd6M_zWFG4wiRxg-3NIPhchag0jPZs7x1VkhRMmX_hgixIx0g9hcFYvEgplgqzQmIm4yimpk7ZUOwCI6SDf2VfBzvn9fIOh0-300x159.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXco480jowLtHXb8ushNh1t6E_MF9p0K_t8tkKikxd6M_zWFG4wiRxg-3NIPhchag0jPZs7x1VkhRMmX_hgixIx0g9hcFYvEgplgqzQmIm4yimpk7ZUOwCI6SDf2VfBzvn9fIOh0-1024x543.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXco480jowLtHXb8ushNh1t6E_MF9p0K_t8tkKikxd6M_zWFG4wiRxg-3NIPhchag0jPZs7x1VkhRMmX_hgixIx0g9hcFYvEgplgqzQmIm4yimpk7ZUOwCI6SDf2VfBzvn9fIOh0-768x407.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXco480jowLtHXb8ushNh1t6E_MF9p0K_t8tkKikxd6M_zWFG4wiRxg-3NIPhchag0jPZs7x1VkhRMmX_hgixIx0g9hcFYvEgplgqzQmIm4yimpk7ZUOwCI6SDf2VfBzvn9fIOh0-1536x814.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXco480jowLtHXb8ushNh1t6E_MF9p0K_t8tkKikxd6M_zWFG4wiRxg-3NIPhchag0jPZs7x1VkhRMmX_hgixIx0g9hcFYvEgplgqzQmIm4yimpk7ZUOwCI6SDf2VfBzvn9fIOh0-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Team member rate<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <strong>Team<\/strong> page from the sidebar<\/li>\n\n\n\n<li class=\"translation-block\">Check the <strong>Billable rate<\/strong> column next to each user<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"838\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcF-Wbg5gFYhuvhK15lnjJQDmEk2K8gtS-mXPL4DYE8SueAYZUR3KirAS9WOO-5CLEtZyzmBBVrPjjX7ncTxX6vxX-c_1fQhgnE-7IUAQ-ZZCHBQFcbAAx8JawTtmI0MUBnxnE.png\" alt=\"\" class=\"wp-image-23749\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcF-Wbg5gFYhuvhK15lnjJQDmEk2K8gtS-mXPL4DYE8SueAYZUR3KirAS9WOO-5CLEtZyzmBBVrPjjX7ncTxX6vxX-c_1fQhgnE-7IUAQ-ZZCHBQFcbAAx8JawTtmI0MUBnxnE.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcF-Wbg5gFYhuvhK15lnjJQDmEk2K8gtS-mXPL4DYE8SueAYZUR3KirAS9WOO-5CLEtZyzmBBVrPjjX7ncTxX6vxX-c_1fQhgnE-7IUAQ-ZZCHBQFcbAAx8JawTtmI0MUBnxnE-300x157.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcF-Wbg5gFYhuvhK15lnjJQDmEk2K8gtS-mXPL4DYE8SueAYZUR3KirAS9WOO-5CLEtZyzmBBVrPjjX7ncTxX6vxX-c_1fQhgnE-7IUAQ-ZZCHBQFcbAAx8JawTtmI0MUBnxnE-1024x536.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcF-Wbg5gFYhuvhK15lnjJQDmEk2K8gtS-mXPL4DYE8SueAYZUR3KirAS9WOO-5CLEtZyzmBBVrPjjX7ncTxX6vxX-c_1fQhgnE-7IUAQ-ZZCHBQFcbAAx8JawTtmI0MUBnxnE-768x402.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcF-Wbg5gFYhuvhK15lnjJQDmEk2K8gtS-mXPL4DYE8SueAYZUR3KirAS9WOO-5CLEtZyzmBBVrPjjX7ncTxX6vxX-c_1fQhgnE-7IUAQ-ZZCHBQFcbAAx8JawTtmI0MUBnxnE-1536x804.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXcF-Wbg5gFYhuvhK15lnjJQDmEk2K8gtS-mXPL4DYE8SueAYZUR3KirAS9WOO-5CLEtZyzmBBVrPjjX7ncTxX6vxX-c_1fQhgnE-7IUAQ-ZZCHBQFcbAAx8JawTtmI0MUBnxnE-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Task rate<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to the <strong>Projects<\/strong> page from the sidebar<\/li>\n\n\n\n<li>Click on a project to open it<\/li>\n\n\n\n<li class=\"translation-block\">Go to the <strong>Tasks<\/strong> tab<\/li>\n\n\n\n<li class=\"translation-block\">Check the <strong>Hourly rate<\/strong> next to each task<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"836\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXei9vbAZjthLLB98WUWEBiL3vUitZkOwpHtzRC6fE0B818bpHTH9r-8yhJPKmUDzUY8-C8kLX6HtnUnn94Mq40kAu73vYe3u7nzS730ILfOwE8ylLlrgIgP-E2fNkIWve2xAtMj.png\" alt=\"\" class=\"wp-image-23748\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXei9vbAZjthLLB98WUWEBiL3vUitZkOwpHtzRC6fE0B818bpHTH9r-8yhJPKmUDzUY8-C8kLX6HtnUnn94Mq40kAu73vYe3u7nzS730ILfOwE8ylLlrgIgP-E2fNkIWve2xAtMj.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXei9vbAZjthLLB98WUWEBiL3vUitZkOwpHtzRC6fE0B818bpHTH9r-8yhJPKmUDzUY8-C8kLX6HtnUnn94Mq40kAu73vYe3u7nzS730ILfOwE8ylLlrgIgP-E2fNkIWve2xAtMj-300x157.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXei9vbAZjthLLB98WUWEBiL3vUitZkOwpHtzRC6fE0B818bpHTH9r-8yhJPKmUDzUY8-C8kLX6HtnUnn94Mq40kAu73vYe3u7nzS730ILfOwE8ylLlrgIgP-E2fNkIWve2xAtMj-1024x535.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXei9vbAZjthLLB98WUWEBiL3vUitZkOwpHtzRC6fE0B818bpHTH9r-8yhJPKmUDzUY8-C8kLX6HtnUnn94Mq40kAu73vYe3u7nzS730ILfOwE8ylLlrgIgP-E2fNkIWve2xAtMj-768x401.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXei9vbAZjthLLB98WUWEBiL3vUitZkOwpHtzRC6fE0B818bpHTH9r-8yhJPKmUDzUY8-C8kLX6HtnUnn94Mq40kAu73vYe3u7nzS730ILfOwE8ylLlrgIgP-E2fNkIWve2xAtMj-1536x803.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXei9vbAZjthLLB98WUWEBiL3vUitZkOwpHtzRC6fE0B818bpHTH9r-8yhJPKmUDzUY8-C8kLX6HtnUnn94Mq40kAu73vYe3u7nzS730ILfOwE8ylLlrgIgP-E2fNkIWve2xAtMj-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Project member rate<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to the <strong>Projects<\/strong> page<\/li>\n\n\n\n<li>Click on the project to open it<\/li>\n\n\n\n<li class=\"translation-block\">Go to the <strong>Access<\/strong> tab<\/li>\n\n\n\n<li class=\"translation-block\">Check or change the <strong>Billable rate<\/strong> next to each user<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"833\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeb11ZEqmUBEuL8y2mNlG0hKTSK6V1BoSnHZC0hg1Oj4tpwALv6EHVUeMfGKrAr_J3C0snZHnP4qMQLschpOy_Vibeni0LfKTBVg9gSXTzKLBQp5KrlhcMXlZq9WyHZ1rr79cp9.png\" alt=\"\" class=\"wp-image-23744\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeb11ZEqmUBEuL8y2mNlG0hKTSK6V1BoSnHZC0hg1Oj4tpwALv6EHVUeMfGKrAr_J3C0snZHnP4qMQLschpOy_Vibeni0LfKTBVg9gSXTzKLBQp5KrlhcMXlZq9WyHZ1rr79cp9.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeb11ZEqmUBEuL8y2mNlG0hKTSK6V1BoSnHZC0hg1Oj4tpwALv6EHVUeMfGKrAr_J3C0snZHnP4qMQLschpOy_Vibeni0LfKTBVg9gSXTzKLBQp5KrlhcMXlZq9WyHZ1rr79cp9-300x156.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeb11ZEqmUBEuL8y2mNlG0hKTSK6V1BoSnHZC0hg1Oj4tpwALv6EHVUeMfGKrAr_J3C0snZHnP4qMQLschpOy_Vibeni0LfKTBVg9gSXTzKLBQp5KrlhcMXlZq9WyHZ1rr79cp9-1024x533.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeb11ZEqmUBEuL8y2mNlG0hKTSK6V1BoSnHZC0hg1Oj4tpwALv6EHVUeMfGKrAr_J3C0snZHnP4qMQLschpOy_Vibeni0LfKTBVg9gSXTzKLBQp5KrlhcMXlZq9WyHZ1rr79cp9-768x400.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeb11ZEqmUBEuL8y2mNlG0hKTSK6V1BoSnHZC0hg1Oj4tpwALv6EHVUeMfGKrAr_J3C0snZHnP4qMQLschpOy_Vibeni0LfKTBVg9gSXTzKLBQp5KrlhcMXlZq9WyHZ1rr79cp9-1536x800.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeb11ZEqmUBEuL8y2mNlG0hKTSK6V1BoSnHZC0hg1Oj4tpwALv6EHVUeMfGKrAr_J3C0snZHnP4qMQLschpOy_Vibeni0LfKTBVg9gSXTzKLBQp5KrlhcMXlZq9WyHZ1rr79cp9-18x9.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The rate wasn\u2019t applied to past time entries<\/h2>\n\n\n\n<p>Even if you set the right rate, Clockify won\u2019t retroactively apply it to past time entries unless you explicitly choose to do so. You need to manually apply the new rate to past time entries to reflect the change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to apply rate changes to past entries<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Go back to the rate settings and select the \u201c<strong>Apply to all past and future time entries<\/strong>\u201d option when saving.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1066\" height=\"1004\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfPDPfVn6U24Hnqx15YN9bJf3-BFeCj3_mTnUfA7bCZBqo9OF_-IMIUEe3REkMvM-BXYJicuzhpzGKu0kDat9KjlNw7f9q3a3n_NMZ2UcSiJCvxktgveoAD7ZWgFZcWuBWhhSqYfQ.png\" alt=\"\" class=\"wp-image-23746\" style=\"width:469px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfPDPfVn6U24Hnqx15YN9bJf3-BFeCj3_mTnUfA7bCZBqo9OF_-IMIUEe3REkMvM-BXYJicuzhpzGKu0kDat9KjlNw7f9q3a3n_NMZ2UcSiJCvxktgveoAD7ZWgFZcWuBWhhSqYfQ.png 1066w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfPDPfVn6U24Hnqx15YN9bJf3-BFeCj3_mTnUfA7bCZBqo9OF_-IMIUEe3REkMvM-BXYJicuzhpzGKu0kDat9KjlNw7f9q3a3n_NMZ2UcSiJCvxktgveoAD7ZWgFZcWuBWhhSqYfQ-300x283.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfPDPfVn6U24Hnqx15YN9bJf3-BFeCj3_mTnUfA7bCZBqo9OF_-IMIUEe3REkMvM-BXYJicuzhpzGKu0kDat9KjlNw7f9q3a3n_NMZ2UcSiJCvxktgveoAD7ZWgFZcWuBWhhSqYfQ-1024x964.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfPDPfVn6U24Hnqx15YN9bJf3-BFeCj3_mTnUfA7bCZBqo9OF_-IMIUEe3REkMvM-BXYJicuzhpzGKu0kDat9KjlNw7f9q3a3n_NMZ2UcSiJCvxktgveoAD7ZWgFZcWuBWhhSqYfQ-768x723.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfPDPfVn6U24Hnqx15YN9bJf3-BFeCj3_mTnUfA7bCZBqo9OF_-IMIUEe3REkMvM-BXYJicuzhpzGKu0kDat9KjlNw7f9q3a3n_NMZ2UcSiJCvxktgveoAD7ZWgFZcWuBWhhSqYfQ-13x12.png 13w\" sizes=\"auto, (max-width: 1066px) 100vw, 1066px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Alternatively, go to the <strong>Detailed<\/strong> report, find the affected time entries, and toggle the billable icon off and on to manually refresh the rate for that entry.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"720\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfqhzsdxEZ7ZrzgUX3_HHDe-HfIi4Fa0DVQJTQIAg2h79z0lAMnwir4nTSNiGKPp88XRnQniSTOVrPGy3Rf7EnjsKDoNT99cu6nqE18v3lKT8eAZaiC2crxcVAv5Mw2DKpIAwEe-A.gif\" alt=\"\" class=\"wp-image-23751\"\/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-red\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask0_1_85248\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_1_85248)\"><path d=\"M1 21L12 2L23 21H1ZM4.45 19H19.55L12 6L4.45 19ZM12 18C12.2833 18 12.5208 17.9042 12.7125 17.7125C12.9042 17.5208 13 17.2833 13 17C13 16.7167 12.9042 16.4792 12.7125 16.2875C12.5208 16.0958 12.2833 16 12 16C11.7167 16 11.4792 16.0958 11.2875 16.2875C11.0958 16.4792 11 16.7167 11 17C11 17.2833 11.0958 17.5208 11.2875 17.7125C11.4792 17.9042 11.7167 18 12 18ZM11 15H13V10H11V15Z\" fill=\"#F44336\"><\/path><\/g><\/svg><span class=\"box-label\">Warning<\/span><\/div><div class=\"box-content\">\n<p>Changing the rates to past entries will affect the total amount in your reports. Make sure that previously sent invoices are not affected when you apply this change.<\/p>\n<\/div><\/div>\n\n\n\n<p>If the rate change didn\u2019t apply to the past time entries, it might be because the time entries are already locked and approved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The time entries are approved<\/h2>\n\n\n\n<p>Approved time entries are locked, including their hourly rate. If a time entry is already approved, changing the rate won\u2019t apply even if everything else is correct. You need to withdraw the approved timesheet before changing the rate so that the update will be applied to the time entries.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to unlock approved time entries<\/h3>\n\n\n\n<p>You\u2019ll need to withdraw the timesheet to unlock the time entries and update it. To do this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Go to the <strong>Approvals<\/strong> page from the sidebar<\/li>\n\n\n\n<li class=\"translation-block\">Open the <strong>Archive<\/strong> tab<\/li>\n\n\n\n<li>Locate the timesheet in question and click to open it<\/li>\n\n\n\n<li class=\"translation-block\">In the upper right corner, click <strong>Withdraw<\/strong><\/li>\n\n\n\n<li>Go back to your rate settings and update the rate<\/li>\n\n\n\n<li>Once the rate is correctly applied, you can resubmit the timesheet for approval<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-08-04-at-18.26.45-1-1024x496.png\" alt=\"\" class=\"wp-image-25202\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-08-04-at-18.26.45-1-1024x496.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-08-04-at-18.26.45-1-300x145.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-08-04-at-18.26.45-1-768x372.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-08-04-at-18.26.45-1-1536x744.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-08-04-at-18.26.45-1-2048x992.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-08-04-at-18.26.45-1-18x9.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at support@clockify.me and include the following details:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Information about which rate you\u2019re trying to apply&nbsp;<\/li>\n\n\n\n<li>Whether you\u2019re on a free or a paid plan<\/li>\n\n\n\n<li>A screenshot of the rate settings you\u2019ve changed<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"If your updated hourly rate isn\u2019t showing up in reports, it\u2019s likely because&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[90],"tags":[],"class_list":["post-23743","post","type-post","status-publish","format-standard","hentry","category-rate-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=23743"}],"version-history":[{"count":21,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23743\/revisions"}],"predecessor-version":[{"id":31368,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23743\/revisions\/31368"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=23743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=23743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=23743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}