{"id":23776,"date":"2025-06-26T12:42:34","date_gmt":"2025-06-26T12:42:34","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23776"},"modified":"2026-01-16T12:25:06","modified_gmt":"2026-01-16T12:25:06","slug":"cant-select-project","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/troubleshooting\/rate-issues\/cant-select-project","title":{"rendered":"I can\u2019t select a project when creating an invoice"},"content":{"rendered":"\n<p>If you\u2019re creating an invoice but can\u2019t find or select the project you need, here\u2019s how to fix it.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"I can\u2019t select a project when creating an invoice\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/nq1JKynw9Ik?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The wrong client is selected in the invoice<\/h2>\n\n\n\n<p>Only projects tied to the specific client you selected when creating an invoice will appear in the project dropdown.&nbsp;<\/p>\n\n\n\n<p>Even if the project is correctly assigned to a client, it won\u2019t show up unless it\u2019s tied to the exact client currently selected on the invoice.&nbsp;<\/p>\n\n\n\n<p>What to do:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the New Invoice screen, check the Client dropdown at the top<\/li>\n\n\n\n<li>Confirm that this is the same client assigned to the project you\u2019re trying to select&nbsp;<\/li>\n\n\n\n<li>If the client doesn\u2019t match, the project won\u2019t appear in the list<\/li>\n\n\n\n<li>If needed, edit the project to assign it to the correct client:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to the Projects page<\/li>\n\n\n\n<li>Click on the project to open it<\/li>\n\n\n\n<li>Navigate to the Settings tab and change the client<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"901\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r.png\" alt=\"\" class=\"wp-image-23778\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-1024x577.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-1536x865.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXfuLTqi8SrhXEYHTqGuu4NoDEVKWYZf4lCu6hS9JVvNRai3GIizE7eN_Lkm7h9s5dFpQFjOWwgeqrCIwXA29_h6vdNtnPcT9rrchmxLV2BNoXxSQrkuiS-tHuNcuoxpfhufh15r-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The project is archived and filtered out of view<\/h2>\n\n\n\n<p>Archived projects can be selected when creating an invoice, but they are hidden by default. The invoice project dropdown only shows active projects unless you manually change the filter.&nbsp;<\/p>\n\n\n\n<p>How to make archived projects visible:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the \u201cImport time and expenses\u201d Screen, click the Projects dropdown<\/li>\n\n\n\n<li>In the top right corner of the dropdown, click the small arrow next to \u201cShow\u201d<\/li>\n\n\n\n<li>Select Active and Archived to display all projects&nbsp;<\/li>\n\n\n\n<li>Once selected, your archived project should now appear and be available for invoicing<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"853\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA.png\" alt=\"\" class=\"wp-image-23777\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA.png 1600w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-300x160.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-1024x546.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-768x409.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-1536x819.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXeZUFPdXLvdPfpjr2Nw07IEBSQjDKl5IdBIFlFiHX0QUvls1uLyZu-NESEwMwfpx3TR8fNXv48jJrBih8vhyk49rFRk9lHVkeZcPwOspVKcQVBXuQCLaqdcLjQ0aJ9diRSAi3vvXA-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The project isn\u2019t assigned to a client<\/h2>\n\n\n\n<p>Invoices are client-based, so only projects tied to the selected client will appear in the project dropdown.<\/p>\n\n\n\n<p>How to assign a project to a client:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the Projects page<\/li>\n\n\n\n<li>Click on the project to open it<\/li>\n\n\n\n<li>Navigate to the Settings tab<\/li>\n\n\n\n<li>Assign the correct client<\/li>\n<\/ol>\n\n\n\n<p>Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at support@clockify.me and include the following details:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A screenshot of the invoice screen and the project settings<\/li>\n\n\n\n<li>Confirmation of whether the project is active or archived&nbsp;<\/li>\n\n\n\n<li>A screenshot of the Detailed report for that project<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"If you\u2019re creating an invoice but can\u2019t find or select the project you need,&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[90],"tags":[],"class_list":["post-23776","post","type-post","status-publish","format-standard","hentry","category-rate-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=23776"}],"version-history":[{"count":2,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23776\/revisions"}],"predecessor-version":[{"id":26263,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23776\/revisions\/26263"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=23776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=23776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=23776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}