{"id":23780,"date":"2025-06-26T12:47:20","date_gmt":"2025-06-26T12:47:20","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23780"},"modified":"2026-10-09T13:10:14","modified_gmt":"2026-10-09T13:10:14","slug":"cant-select-project-2","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/troubleshooting\/project-issues\/cant-select-project-2","title":{"rendered":"I can\u2019t select a project or a task when tracking time"},"content":{"rendered":"\n

If you\u2019re trying to select a task or a project when tracking time and it\u2019s missing or blocked, here\u2019s how to troubleshoot it.<\/p>\n\n\n\n

The task field is required, but no task is available<\/h2>\n\n\n\n

If your workspace requires a task for every time entry, and no task is available to select, you won\u2019t be able to start the timer or save a manual time entry. <\/p>\n\n\n\n

How to check (as an Admin):<\/p>\n\n\n\n

    \n
  1. Click the \"\" three-dot icon<\/strong> next to your workspace name<\/li>\n\n\n\n
  2. Select Workspace settings<\/strong> > Time tracking<\/strong><\/li>\n\n\n\n
  3. Locate the Time entry required fields<\/strong> option\u00a0<\/li>\n\n\n\n
  4. If Task<\/strong> is marked as required, make sure that the relevant project has at least one active task<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    The task is marked as done<\/h2>\n\n\n\n

    When a task is marked as done, it\u2019s removed from the picker, and it can\u2019t be tracked against unless reactivated. <\/p>\n\n\n\n

    How to reactivate a done task (Admin or Project Manager):<\/p>\n\n\n\n

      \n
    1. Go to the Projects page<\/li>\n\n\n\n
    2. Click on the project to open it<\/li>\n\n\n\n
    3. Navigate to the Tasks tab<\/li>\n\n\n\n
    4. Look for tasks that appear crossed out with a line<\/li>\n\n\n\n
    5. Click on the three dots next to the task<\/li>\n\n\n\n
    6. Select \u201cMark as active\u201d<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      Once reactivated, the task will reappear in the project picker. <\/p>\n\n\n\n

      The user doesn\u2019t have access to the project<\/h2>\n\n\n\n

      If the project is set to private and the user hasn\u2019t been added to it, they won\u2019t see the project or any of its tasks. <\/p>\n\n\n\n

      How to check and fix (as an Admin or Project Manager):<\/p>\n\n\n\n

        \n
      1. Navigate to the Projects<\/strong> page<\/li>\n\n\n\n
      2. Click on the project to open it<\/li>\n\n\n\n
      3. Click on the Access<\/strong> tab<\/li>\n\n\n\n
      4. Make sure the user is listed under \u201cMembers\u201d<\/li>\n<\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at support@clockify.me and include the following details:<\/p>\n\n\n\n

          \n
        1. A screenshot of the project picker from the Time Tracker page<\/li>\n\n\n\n
        2. Information about your role in the workspace <\/li>\n\n\n\n
        3. A screenshot of the project or task in question from the Projects page, if available<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"If you\u2019re trying to select a task or a project when tracking time and it\u2019s m…","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[91],"tags":[],"class_list":["post-23780","post","type-post","status-publish","format-standard","hentry","category-project-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=23780"}],"version-history":[{"count":3,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23780\/revisions"}],"predecessor-version":[{"id":35271,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23780\/revisions\/35271"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=23780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=23780"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=23780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}