{"id":23824,"date":"2025-06-27T07:01:07","date_gmt":"2025-06-27T07:01:07","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23824"},"modified":"2026-01-16T13:37:35","modified_gmt":"2026-01-16T13:37:35","slug":"how-to-uninstall-desktop","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/troubleshooting\/how-to-uninstall-desktop","title":{"rendered":"How to uninstall desktop apps (Windows and MacOS)"},"content":{"rendered":"\n<p>In some cases, uninstalling and reinstalling the Clockify desktop app can help resolve unexpected issues, performance issues, or update problems. Here\u2019s how to fully remove the app from your system based on your operating system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Uninstall Clockify on Windows<\/h2>\n\n\n\n<p>          1. Uninstall Clockify: <br><br>Begin by uninstalling Clockify from your system through the standard uninstallation process (e.g., via &#8220;Add or remove programs&#8221; in Windows Settings).<br><br>          2. Delete Residual Files (User Data):<strong><br><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to the following directory: C:\\Users\\&lt;Your Username&gt;\\AppData\\Local<\/li>\n\n\n\n<li class=\"note\">Locate and delete any folders named &#8220;Clockify&#8221; within the Local folder.<br><br>The AppData folder is often hidden by default. If you cannot see it, open File Explorer, go to the &#8220;View&#8221; tab, and check the &#8220;Hidden items&#8221; box in the &#8220;Show\/hide&#8221; section.<br><br>3. Delete Residual Files (Program Data):<strong><br><\/strong><\/li>\n\n\n\n<li>Go to the root of your C: drive.<\/li>\n\n\n\n<li>Navigate to the ProgramData folder.<\/li>\n\n\n\n<li class=\"note\">Locate and delete any folders named &#8220;Clockify&#8221; within the ProgramData folder.<br><br>The ProgramData folder may also be hidden by default. If so, follow the same steps as above to reveal hidden items.<br><br>4. Reinstall Clockify:<strong><br><\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Visit the official <a href=\"https:\/\/clockify.me\/windows-time-tracking\">Clockify website for Windows<\/a> <\/li>\n\n\n\n<li>Download the Clockify application.<\/li>\n\n\n\n<li>Install the application following the on-screen instructions.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1125\" height=\"632\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdCeevp0DQZL0EupUtrgLLAqk4ESHgz6M02SWsmyyqngaePneaN2OyQf1MgVaelnZBLSY7wZUt7o22r-d1-JIDAT0kBIrORxYp-SsRWCLjWG3zNGjS4AjEHSoYP4n-IDk94_JyG.png\" alt=\"\" class=\"wp-image-23825\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdCeevp0DQZL0EupUtrgLLAqk4ESHgz6M02SWsmyyqngaePneaN2OyQf1MgVaelnZBLSY7wZUt7o22r-d1-JIDAT0kBIrORxYp-SsRWCLjWG3zNGjS4AjEHSoYP4n-IDk94_JyG.png 1125w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdCeevp0DQZL0EupUtrgLLAqk4ESHgz6M02SWsmyyqngaePneaN2OyQf1MgVaelnZBLSY7wZUt7o22r-d1-JIDAT0kBIrORxYp-SsRWCLjWG3zNGjS4AjEHSoYP4n-IDk94_JyG-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdCeevp0DQZL0EupUtrgLLAqk4ESHgz6M02SWsmyyqngaePneaN2OyQf1MgVaelnZBLSY7wZUt7o22r-d1-JIDAT0kBIrORxYp-SsRWCLjWG3zNGjS4AjEHSoYP4n-IDk94_JyG-1024x575.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdCeevp0DQZL0EupUtrgLLAqk4ESHgz6M02SWsmyyqngaePneaN2OyQf1MgVaelnZBLSY7wZUt7o22r-d1-JIDAT0kBIrORxYp-SsRWCLjWG3zNGjS4AjEHSoYP4n-IDk94_JyG-768x431.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/AD_4nXdCeevp0DQZL0EupUtrgLLAqk4ESHgz6M02SWsmyyqngaePneaN2OyQf1MgVaelnZBLSY7wZUt7o22r-d1-JIDAT0kBIrORxYp-SsRWCLjWG3zNGjS4AjEHSoYP4n-IDk94_JyG-18x10.png 18w\" sizes=\"auto, (max-width: 1125px) 100vw, 1125px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Uninstall Clockify on MacOS<\/h2>\n\n\n\n<p>Before attempting a clean install of the app, you can reset it without deleting the files:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the Clockify app and bring it to the front<\/li>\n\n\n\n<li class=\"translation-block\">Click on the <strong>Help<\/strong> option in the menu bar<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Reset Clockify<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"622\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.42.23-1024x622.png\" alt=\"\" class=\"wp-image-28038\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.42.23-1024x622.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.42.23-300x182.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.42.23-768x467.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.42.23-1536x934.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.42.23-2048x1245.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.42.23-18x12.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This will reset your app completely and might help resolve issues you\u2019re facing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manual Reinstall<\/h2>\n\n\n\n<p><strong>Step 1:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log out of Clockify.<\/li>\n\n\n\n<li class=\"translation-block\">Open Terminal (click on the <strong>Launchpad<\/strong> in the <strong>Dock, <\/strong>search for<strong> Terminal<\/strong>, and click to open) and execute the command: defaults delete coing.ClockifyDesktop<\/li>\n\n\n\n<li class=\"translation-block\">In <strong>Terminal<\/strong>, execute the command: tccutil reset All coing.ClockifyDesktop<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"674\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.45.24-1024x674.png\" alt=\"\" class=\"wp-image-28039\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.45.24-1024x674.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.45.24-300x198.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.45.24-768x506.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.45.24-18x12.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-11.45.24.png 1224w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Step 2: <\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Open <strong>Finder<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Go<\/strong> in the top menu bar<\/li>\n\n\n\n<li class=\"translation-block\">Hold the <strong>Option<\/strong> key<\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Library<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Open <strong>Application Support<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"776\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-12.12.26-1024x776.png\" alt=\"\" class=\"wp-image-28040\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-12.12.26-1024x776.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-12.12.26-300x227.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-12.12.26-768x582.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-12.12.26-1536x1164.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-12.12.26-2048x1553.png 2048w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-12-17-at-12.12.26-16x12.png 16w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"translation-block\">  6. Find the <strong>ClockifyDesktop<\/strong> folder and delete it<br>  7. If you see files such as default.realm or default.realm.lock delete them as well<\/p>\n\n\n\n<p><strong>Step 3: <\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Open <strong>Finder<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Go to <strong>Applications<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Find <strong>Clockify Desktop<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Drag it to <strong>Trash<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Download the new version of the App from the App Store or <a href=\"https:\/\/clockify.me\/help\/apps\/mac-desktop-app\">our website<\/a><\/li>\n<\/ol>\n\n\n\n<p>The clean reinstall will delete all of your Auto Tracker data. If you wish to save it, you can click on the &#8220;Add as a time entry&#8221; option on the right side of the Auto Tracker sessions to save them to your Clockify reports. <\/p>\n","protected":false},"excerpt":{"rendered":"In some cases, uninstalling and reinstalling the Clockify desktop app can help r&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[93],"tags":[],"class_list":["post-23824","post","type-post","status-publish","format-standard","hentry","category-app-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23824","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=23824"}],"version-history":[{"count":13,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23824\/revisions"}],"predecessor-version":[{"id":28054,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23824\/revisions\/28054"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=23824"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=23824"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=23824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}