{"id":23831,"date":"2025-06-27T07:24:12","date_gmt":"2025-06-27T07:24:12","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=23831"},"modified":"2026-01-16T13:31:28","modified_gmt":"2026-01-16T13:31:28","slug":"android-app-stuck","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/troubleshooting\/android-app-stuck","title":{"rendered":"Android app stuck on login screen"},"content":{"rendered":"\n<p>If the Clockify Android app gets stuck loading the login page indefinitely, here\u2019s how to fix it.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Force close the app<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open your phone\u2019s Settings<\/li>\n\n\n\n<li>Go to Apps or Applications<\/li>\n\n\n\n<li>Find and tap Clockify<\/li>\n\n\n\n<li>Tap Force Stop<\/li>\n<\/ol>\n\n\n\n<p>This will fully shut down the app so it can restart.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"494\" height=\"1024\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-494x1024.png\" alt=\"\" class=\"wp-image-23832\" style=\"width:273px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-494x1024.png 494w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-145x300.png 145w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32-6x12.png 6w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.14.32.png 518w\" sizes=\"auto, (max-width: 494px) 100vw, 494px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Check default browser settings<\/h2>\n\n\n\n<p>Clockify uses your default browser to load the login page, so if a non-standard or incompatible browser is set, it may cause issues.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Settings -> Apps -> Default apps<\/li>\n\n\n\n<li>Tap Browser app<\/li>\n\n\n\n<li>Select Chrome or Firefox as your default browser<\/li>\n<\/ol>\n\n\n\n<p>If you do not have those browsers installed, download them from the Play Store.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"489\" height=\"1024\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-489x1024.png\" alt=\"\" class=\"wp-image-23833\" style=\"width:281px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-489x1024.png 489w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-143x300.png 143w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00-6x12.png 6w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-27-at-09.16.00.png 512w\" sizes=\"auto, (max-width: 489px) 100vw, 489px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Reinstall the Clockify app<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to your phone\u2019s Settings -> Apps<\/li>\n\n\n\n<li>Find and tap Clockify<\/li>\n\n\n\n<li>Tap Uninstall<\/li>\n\n\n\n<li>Open the Google Play Store<\/li>\n\n\n\n<li>Search for Clockify and reinstall the app<\/li>\n\n\n\n<li>Open the app and try logging in again<\/li>\n<\/ol>\n\n\n\n<p>Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at support@clockify.me and include the following details:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Information about your default browser<\/li>\n\n\n\n<li>OS and Clockify app version\u00a0<\/li>\n\n\n\n<li>A screenshot of the issue or any error messages you might be getting<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"If the Clockify Android app gets stuck loading the login page indefinitely, here&#8230;","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[93],"tags":[],"class_list":["post-23831","post","type-post","status-publish","format-standard","hentry","category-app-issues"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milena Dimic Vlajic","author_link":"https:\/\/clockify.me\/help\/author\/millenaclockify-me"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=23831"}],"version-history":[{"count":1,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23831\/revisions"}],"predecessor-version":[{"id":23834,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/23831\/revisions\/23834"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=23831"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=23831"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=23831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}