{"id":34489,"date":"2026-09-10T08:45:04","date_gmt":"2026-09-10T08:45:04","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=34489"},"modified":"2026-09-14T06:58:18","modified_gmt":"2026-09-14T06:58:18","slug":"activity-monitoring-screenshots","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/activity-monitoring\/insights\/activity-monitoring-screenshots","title":{"rendered":"Activity monitoring screenshots"},"content":{"rendered":"\n<p class=\"translation-block wp-block-paragraph\">Activity Monitoring is the new main application for screenshot capture, replacing the legacy screenshot capture in the workspace settings. <strong>Screenshots<\/strong> provide Workspace Admins or Team Managers an additional layer of verification and visual proof of work to validate member activity, resolve specific productivity questions, or identify potential security risks.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block wp-block-paragraph\">Screenshots feature is included in Activity Monitoring, which you can access if you subscribe to Pro, Enterprise, or Bundle plan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><strong>For existing users<\/strong>: Existing workspaces retain access to legacy screenshots in the Workspace settings, which will be marked with a \u201cLegacy\u201d badge until January 1, 2027. We recommend switching to Activity Monitoring for real-time tracking, privacy controls, and background capture.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Activate screenshots<\/h2>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">When you <a href=\"https:\/\/clockify.me\/help\/activity-monitoring\/activity-monitoring-quick-start-setup-guide#before-you-start\">enable Activity Monitoring<\/a>, a confirmation dialog box pops-up. Because activity monitoring involves user privacy, you must provide consent before activation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By agreeing to the activation, you confirm that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have the authority to activate the feature on behalf of your enterprise.<\/li>\n\n\n\n<li>You fully understand the feature description.<\/li>\n\n\n\n<li>Your enterprise complies with the applicable privacy laws, terms, and data protection legislation.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"990\" height=\"808\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/image.png\" alt=\"\" class=\"wp-image-34491\" style=\"aspect-ratio:1.2020460358056266;width:357px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/image.png 990w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/image-300x245.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/image-15x12.png 15w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/image-767x626.png 767w\" sizes=\"auto, (max-width: 990px) 100vw, 990px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How screenshot capture works<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To capture screenshots, your workspace must have the following configured:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Desktop agent must be <a href=\"https:\/\/clockify.me\/help\/activity-monitoring\/activity-monitoring-quick-start-setup-guide#step-2-install-the-desktop-agent\">installed<\/a> and running in the background<\/li>\n\n\n\n<li class=\"translation-block\">Screenshots are <a href=\"https:\/\/clockify.me\/help\/activity-monitoring\/activity-monitoring-quick-start-setup-guide#turn-screenshots-on\">enabled<\/a> in <strong>Monitoring<\/strong> &gt; <strong>General settings<\/strong> under Settings section<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Upon detecting user activity, the desktop agent automatically captures screenshots based on the interval configured in the Agent apps settings (between 30 to 1800 seconds). If a specific device configuration does not exist, the interval defaults to the general setting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For users using multiple monitors, all active monitors will be captured together in a single screenshot capture event.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Screenshots will not be captured while the user is idle.<\/p>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Manage screenshots<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Review captured screenshots to analyze activity details for the workspace, team, or individual member.<\/p>\n\n\n\n<h3 class=\"wp-block-heading translation-block\">View screenshots<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Screenshots are displayed chronologically, with the newest screenshot first and grouped by date and hour. Images are blurred by default and have the productivity indicator icon.<\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">You can view specific screenshots by using the available filters at the top of the page: <strong>Scope<\/strong> (Workspace\/Group\/Member), <strong>Productivity<\/strong>, <strong>Date<\/strong> <strong>range<\/strong>, and <strong>Time zone<\/strong>. Check this <a href=\"https:\/\/clockify.me\/help\/activity-monitoring\/insights\/filters-and-retention-limits\">article<\/a> for more information on monitoring filters.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-main-1024x576.png\" alt=\"\" class=\"wp-image-34492\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-main-1024x576.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-main-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-main-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-main-18x10.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-main-1536x864.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-main-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can open an image to display the single screenshot preview, which displays navigation controls, full screen, download and delete buttons, and details including member name, group, timestamp, application or site name, and productivity type (Productive, Unproductive, Neutral, or Undefined).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"893\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-single-preview-1-1024x893.png\" alt=\"\" class=\"wp-image-34508\" style=\"aspect-ratio:1.1454361528285737;width:481px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-single-preview-1-1024x893.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-single-preview-1-300x262.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-single-preview-1-14x12.png 14w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-single-preview-1-767x669.png 767w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-single-preview-1-1536x1340.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-single-preview-1.png 1634w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block wp-block-paragraph\">If your workspace has unassigned devices, a dynamic global alert banner will be displayed at the top of the page with the message \u201cYou have X unassigned agents. Assign members to these agents to view activity data and unlock full insights.\u201d <\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Click <strong>Assign<\/strong> on the banner to assign the agents on the Agent apps page.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading translation-block\">Delete screenshots<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To delete screenshots:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to <strong>Monitoring &gt; Screenshots<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">To delete a single screenshot: Select the three-dot icon in the upper right corner of the screenshot and select <strong>Delete<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">To delete multiple screenshots at once, do either of the following:<br>a. Select the checkbox on the upper left corner of the screenshots and click <strong>Delete<\/strong><br>b. Select the checkbox beside <strong>Select All <\/strong>and click <strong>Delete<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-bulk-delete-1024x576.png\" alt=\"\" class=\"wp-image-34494\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-bulk-delete-1024x576.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-bulk-delete-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-bulk-delete-18x10.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-bulk-delete-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-bulk-delete-1536x864.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-bulk-delete-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">4. Click <strong>Delete<\/strong> on the Delete screenshots dialog box<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"602\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-delete-dialog.png\" alt=\"\" class=\"wp-image-34495\" style=\"aspect-ratio:1.4352457484582322;width:317px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-delete-dialog.png 864w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-delete-dialog-300x209.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-delete-dialog-17x12.png 17w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-delete-dialog-768x535.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading translation-block\">Download screenshots<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Workspace admins can download single screenshots to their device. To do this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to <strong>Monitoring<\/strong> &gt; <strong>Screenshots<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Select the three-dot icon in the upper right corner of the screenshot and select <strong>Download<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-download-1024x576.png\" alt=\"\" class=\"wp-image-34496\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-download-1024x576.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-download-300x169.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-download-768x432.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-download-1536x864.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-download-18x10.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2026\/09\/screenshot-download-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Save the image to your device<\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">The screenshot is downloaded with the following format: \u201c<code>Clockify_Screenshot_&lt;date&gt;.jpg<\/code>\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data retention period<\/h2>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Screenshots are stored in the system for <strong>60 days<\/strong> before they are automatically deleted, with no admin action required. Once deleted, images cannot be viewed or filtered, and will show as a broken image if you select a date range beyond the retention period.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When will legacy screenshots stop working?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Legacy screenshots will be retired on January 1, 2027. New workspaces are onboarded directly to Activity Monitoring screenshots.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Are screenshots taken when a user is inactive?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. Screenshots are not captured during idle time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How are multi-monitor displays captured?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a member uses multiple monitors, all active displays are captured together in a single screenshot event.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How long are screenshots kept in the system?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Screenshots are automatically and permanently deleted after 60 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why does the page display &#8220;No data to show&#8221;?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This appears when there are no captures for the selected date range or if the Activity Monitoring desktop agent is not installed.<\/p>\n","protected":false},"excerpt":{"rendered":"Activity Monitoring is the new main application for screenshot capture, replacin&#8230;","protected":false},"author":67,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[103],"tags":[],"class_list":["post-34489","post","type-post","status-publish","format-standard","hentry","category-insights"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"rhoda.salas@cake.com rhoda.salas@cake.com","author_link":"https:\/\/clockify.me\/help\/author\/rhoda-salascake-com"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/34489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=34489"}],"version-history":[{"count":37,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/34489\/revisions"}],"predecessor-version":[{"id":34597,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/34489\/revisions\/34597"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=34489"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=34489"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=34489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}