{"id":34599,"date":"2026-09-14T08:24:06","date_gmt":"2026-09-14T08:24:06","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=34599"},"modified":"2026-09-14T14:41:03","modified_gmt":"2026-09-14T14:41:03","slug":"uninstall-activity-monitoring-agent","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/activity-monitoring\/uninstall-activity-monitoring-agent","title":{"rendered":"Uninstall activity monitoring agent"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Admins can follow these steps to uninstall the activity monitoring agent from a device. If your team member needs to uninstall the agent for some reason, send these instructions to them.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uninstalling the Activity Monitoring agent completely stops all background tracking and data collection on that device. Manually removing an offline device from the UI preserves all historical tracking data (screenshots, logs, utilization) in accordance with Clockify\u2019s workspace retention policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Uninstall agent in Windows<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To uninstall the agent on your Windows device:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Open your computer&#8217;s <strong>Settings<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Apps<\/strong>, and click <strong>Installed Apps<\/strong> (or use the <strong>Control Panel<\/strong> and go to <strong>Programs and Features<\/strong>)<\/li>\n\n\n\n<li>Find the Clockify AM Agent in the list and run the uninstaller<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system will automatically close the activity monitoring agent and remove the app from your computer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Uninstall agent in macOS<\/h2>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">Please <a href=\"https:\/\/clockify.me\/help\/contact\">contact our support team<\/a> to get the required uninstallation steps and instructions.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-blue\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask0_1_85240\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_1_85240)\"><path d=\"M8.275 7.72461L5.275 4.72461L6.7 3.29961L9.7 6.29961L8.275 7.72461ZM12 5.34961V1.09961H14V5.34961H12ZM19.275 18.7246L16.275 15.7246L17.7 14.2996L20.7 17.2996L19.275 18.7246ZM17.7 7.72461L16.275 6.29961L19.275 3.29961L20.7 4.72461L17.7 7.72461ZM18.65 11.9996V9.99961H22.9V11.9996H18.65ZM5.125 21.6996L2.3 18.8746C2.1 18.6746 2 18.4413 2 18.1746C2 17.9079 2.1 17.6746 2.3 17.4746L11.375 8.37461C11.9583 7.79128 12.6667 7.49961 13.5 7.49961C14.3333 7.49961 15.0417 7.79128 15.625 8.37461C16.2083 8.95794 16.5 9.66628 16.5 10.4996C16.5 11.3329 16.2083 12.0413 15.625 12.6246L6.525 21.6996C6.325 21.8996 6.09167 21.9996 5.825 21.9996C5.55833 21.9996 5.325 21.8996 5.125 21.6996ZM5.825 19.5996L12.1 13.3246L10.675 11.9246L4.425 18.1746L5.825 19.5996Z\" fill=\"#03A9F4\"><\/path><\/g><\/svg><span class=\"box-label\">Tip<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block wp-block-paragraph\">You can use the template below to send to our Support team:<br><br><em>Hi Clockify Support,<\/em><\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><em><br><\/em><em>I need to uninstall the Activity Monitoring Agent from my Mac device.<\/em><\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><em>Could you please provide the step-by-step instructions to help me remove the application securely?<\/em><\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><br><em>Thank you,<\/em><br><\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><em>[Your Name]<\/em><\/p>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><em>[Your Account Email]<\/em><\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">What happens next<\/h2>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><strong>For admins:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">As soon as the app is removed, the device with the uninstalled agent will show up as <strong>Offline<\/strong> on the <strong>Monitoring &gt; Agent apps<\/strong> page.<\/li>\n\n\n\n<li>You can manually delete the offline device from the web dashboard without affecting past data.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><strong>For team managers:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your team\u2019s captured screenshots, activity logs, and time data remain safely stored in your reports.<\/li>\n\n\n\n<li>You will no longer be able to monitor the team member who uninstalled the agent on their device.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block wp-block-paragraph\"><strong>For team members:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the Activity Monitoring agent is uninstalled, all background activity tracking and screenshot captures stop immediately on your device.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block wp-block-paragraph\">For more help and related guides, visit <a href=\"https:\/\/clockify.me\/help\/activity-monitoring\">Clockify Help &#8211; Activity Monitoring<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Admins can follow these steps to uninstall the activity monitoring agent from a &#8230;","protected":false},"author":65,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[101,100],"tags":[],"class_list":["post-34599","post","type-post","status-publish","format-standard","hentry","category-admin","category-activity-monitoring"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"karla.barloso@cake.com","author_link":"https:\/\/clockify.me\/help\/author\/karla-barlosocake-com"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/34599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=34599"}],"version-history":[{"count":20,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/34599\/revisions"}],"predecessor-version":[{"id":34628,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/34599\/revisions\/34628"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=34599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=34599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=34599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}