{"id":6121,"date":"2020-10-30T07:23:52","date_gmt":"2020-10-30T07:23:52","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=6121"},"modified":"2026-03-30T06:30:02","modified_gmt":"2026-03-30T06:30:02","slug":"gps-tracking","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/track-time-and-expenses\/gps-tracking","title":{"rendered":"GPS tracking"},"content":{"rendered":"\n<p>Whenever your team is on the road or on site, they can clock in via their mobile app and you can see their location on the map. With GPS tracking, you can see who&#8217;s currently working on a specific location and everyone&#8217;s location history throughout the day while they are on the clock.<\/p>\n\n\n\n<p class=\"note translation-block\">GPS tracking is a paid feature, which you can enable by <a href=\"https:\/\/clockify.me\/pricing\">upgrading your workspace<\/a> to the Pro or Enterprise plan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data gathering and privacy<\/h2>\n\n\n\n<p>Our GPS feature is designed to help teams stay synchronized while ensuring individual privacy. Here is everything you need to know about how your data is handled:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Category<\/strong><\/td><td><strong>Details<\/strong><\/td><\/tr><tr><td><strong>Requirements<\/strong><\/td><td>\u2022 Admin must enable Activate GPS tracking in settings.<br>\u2022 Users must track time via the mobile app (iOS or Android)<br>\u2022 Users must enable Location services and allow Clockify access.<\/td><\/tr><tr><td><strong>Transparency<\/strong><\/td><td>\u2022 Location cannot be tracked without user knowledge\/permission.<br>\u2022 All members get a web and mobile notification when tracking is enabled.<\/td><\/tr><tr><td><strong>When data is collected<\/strong><\/td><td>\u2022 Every time a timer is started or stopped in the mobile app.<br>\u2022 While the timer is running, if the user moves significantly (usually &gt;500m).<br>\u2022 Locations are collected even if the app works in the background.<\/td><\/tr><tr><td><strong>Visibility<\/strong><\/td><td>\u2022 <strong>Regular Users:<\/strong> Can see all their own recorded locations.<br>\u2022 <strong>Admins:<\/strong> Can see all recorded locations in the workspace.<\/td><\/tr><tr><td><strong>Data retention<\/strong><\/td><td>\u2022 Locations are kept for the past 7 days.<br>\u2022 Data older than 7 days is automatically deleted forever.<\/td><\/tr><tr><td><strong>Deletion rules<\/strong><\/td><td>\u2022 Each location is tied to a time entry and deleting the entry deletes the location.<br>\u2022 <strong>Regular Users<\/strong> can delete their own locations.<br>\u2022 <strong>Admins<\/strong> can delete anyone&#8217;s locations.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Enable GPS tracking<\/h2>\n\n\n\n<p>To enable GPS tracking:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Click on the <strong>three-dot icon<\/strong> next to your workspace name<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Workspace settings<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Scroll down to find <strong>Track location<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Enable the option <strong>Activate GPS tracking<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>I AGREE <\/strong>in the pop-up window<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"378\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Enable-GPS.gif\" alt=\"\" class=\"wp-image-28989\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Enable permissions<\/h2>\n\n\n\n<p>Before the timer can record any GPS data, the user must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Download and log into the Clockify mobile app (<a href=\"https:\/\/apps.apple.com\/us\/app\/clockify-time-tracker\/id1304431926\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=me.clockify.android\">Android<\/a>)<\/li>\n\n\n\n<li class=\"translation-block\">Enable <strong>Location Services<\/strong> in their phone\u2019s system settings<\/li>\n\n\n\n<li>Grant Clockify permission to access the user\u2019s location<\/li>\n<\/ul>\n\n\n\n<p>To enable location services and grant Clockify permission:<\/p>\n\n\n<div class=\"wp-block-ub-tabbed-content wp-block-ub-tabbed-content-holder translation-block wp-block-ub-tabbed-content-horizontal-holder-mobile wp-block-ub-tabbed-content-horizontal-holder-tablet\" id=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e\" style=\"\">\n\t\t\t<div class=\"wp-block-ub-tabbed-content-tab-holder horizontal-tab-width-mobile horizontal-tab-width-tablet\">\n\t\t\t\t<div role=\"tablist\" class=\"wp-block-ub-tabbed-content-tabs-title wp-block-ub-tabbed-content-tabs-title-mobile-horizontal-tab wp-block-ub-tabbed-content-tabs-title-tablet-horizontal-tab\" style=\"justify-content: flex-start; \"><div role=\"tab\" id=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-tab-0\" aria-controls=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-panel-0\" aria-selected=\"false\" class=\"wp-block-ub-tabbed-content-tab-title-wrap\" style=\"--ub-tabbed-active-title-color: inherit; --ub-tabbed-active-title-background-color: #eeeeee; text-align: left; \" tabindex=\"-1\">\n\t\t\t\t<div class=\"wp-block-ub-tabbed-content-tab-title\">iOS<\/div>\n\t\t\t<\/div><div role=\"tab\" id=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-tab-1\" aria-controls=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-panel-1\" aria-selected=\"true\" class=\"wp-block-ub-tabbed-content-tab-title-wrap active\" style=\"--ub-tabbed-title-background-color: #eeeeee; --ub-tabbed-active-title-color: inherit; --ub-tabbed-active-title-background-color: #eeeeee; text-align: left; \" tabindex=\"-1\">\n\t\t\t\t<div class=\"wp-block-ub-tabbed-content-tab-title\">Android<\/div>\n\t\t\t<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-ub-tabbed-content-tabs-content\" style=\"\"><div role=\"tabpanel\" class=\"wp-block-ub-tabbed-content-tab-content-wrap ub-hide\" id=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-panel-0\" aria-labelledby=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-tab-0\" tabindex=\"0\">\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Open the <strong>Settings<\/strong> app<\/li>\n\n\n\n<li class=\"translation-block\">Scroll down and tap on <strong>Privacy &amp; Security<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Tap on <strong>Location Services<\/strong> and ensure the main toggle is switched <strong>On<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Scroll through your list of apps and tap on <strong>Clockify<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Always<\/strong> (this is recommended so the app can track movement while in the background)<\/li>\n\n\n\n<li class=\"translation-block\">Ensure the <strong>Precise Location<\/strong> toggle is switched <strong>On<\/strong> to improve tracking accuracy<\/li>\n<\/ol>\n\n<\/div><div role=\"tabpanel\" class=\"wp-block-ub-tabbed-content-tab-content-wrap active\" id=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-panel-1\" aria-labelledby=\"ub-tabbed-content-ee4c9b21-f31a-4c1d-9422-02e88af62f2e-tab-1\" tabindex=\"0\">\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Open the <strong>Settings<\/strong> app<\/li>\n\n\n\n<li class=\"translation-block\">Tap on <strong>Location<\/strong> (on some devices, this may be under Privacy or Security)<\/li>\n\n\n\n<li class=\"translation-block\">Ensure the <strong>Use location<\/strong> toggle is switched <strong>On<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Tap on <strong>App permissions<\/strong> or <strong>App-level permissions<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Find and tap on <strong>Clockify<\/strong> in the list<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Allow all the time<\/strong> (to ensure tracking continues if you switch apps)<\/li>\n\n\n\n<li class=\"translation-block\">For the best results, ensure <strong>Use precise location<\/strong> (if available) is toggled <strong>On<\/strong><\/li>\n<\/ol>\n\n<\/div><\/div>\n\t\t<\/div>\n\n\n<h2 class=\"wp-block-heading\">Use timer<\/h2>\n\n\n\n<p><strong>To activate the timer:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Launch the Clockify app on a mobile device<\/li>\n\n\n\n<li class=\"translation-block\">Tap the <strong>play button<\/strong> to start the timer<\/li>\n<\/ol>\n\n\n\n<p><strong>To stop the timer:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the Clockify app<\/li>\n\n\n\n<li class=\"translation-block\">Tap the <strong>Stop button<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"note\">The system records a final location point at the moment the timer is stopped.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">View location<\/h2>\n\n\n\n<p>To view recorded locations:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Click on <strong>Activity<\/strong> in the sidebar<\/li>\n\n\n\n<li class=\"translation-block\">Select the <strong>Locations<\/strong> tab<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"378\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Activity-location.gif\" alt=\"\" class=\"wp-image-28990\"\/><\/figure>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View current locations, routes, and timestamps for the whole team.<\/li>\n\n\n\n<li>A sidebar shows active users and their last recorded location for the day. A red recording dot indicates a timer is currently running.<\/li>\n\n\n\n<li>Click a user\u2019s name to see their specific route and all recorded points for that day.<\/li>\n\n\n\n<li>Use the &lt; or &gt; arrows to view history (up to 7 days).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"777\" height=\"509\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Location-options.png\" alt=\"\" class=\"wp-image-28995\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Location-options.png 777w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Location-options-300x197.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Location-options-768x503.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Location-options-18x12.png 18w\" sizes=\"auto, (max-width: 777px) 100vw, 777px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Delete location<\/h2>\n\n\n\n<p>Admins and regular users can delete recorded locations.<\/p>\n\n\n\n<p>To delete a location:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Go to <strong>Activity<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Location<\/strong><\/li>\n\n\n\n<li>Select the user\/team member<\/li>\n\n\n\n<li>Hover over the location<\/li>\n\n\n\n<li class=\"translation-block\">Click the <strong>trash icon<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Delete<\/strong> to confirm<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"378\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/Delete-location.gif\" alt=\"\" class=\"wp-image-28996\"\/><\/figure>\n\n\n\n<p class=\"note\">There is no &#8220;undo&#8221; for deleted locations. If a user deletes their account, that specific GPS data point (the map coordinate and timestamp) is removed. The actual time entry (the hours worked, description, and project) remains in the system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Location accuracy<\/h2>\n\n\n\n<p>Location accuracy ensures that digital data matches the actual location. It\u2019s important to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure users\u2019 time entries reflect the correct location<\/li>\n\n\n\n<li>Locate users in emergencies<\/li>\n\n\n\n<li>Have an audit trail for payroll and clients<\/li>\n<\/ul>\n\n\n\n<p>Factors that affect location accuracy include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Physical barriers: <\/strong>Tall buildings, thick tree cover, or being indoors can block or bounce satellite signals.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Device settings: <\/strong>Power-saving modes often throttle GPS frequency, while older hardware may have weaker antennas.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Atmospheric conditions:<\/strong> Significant solar activity or extreme weather can occasionally delay signal transmission.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Signal interference:<\/strong> Large metal structures or magnetic phone cases can physically shield the GPS receiver.<\/li>\n<\/ul>\n\n\n\n<p>Clockify classifies location as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High accuracy \u2013 Real location can be off by less than 150m (500ft)<\/li>\n\n\n\n<li>Medium accuracy \u2013 Real location is off by 150-500m (500-1,600ft)<\/li>\n\n\n\n<li>Low accuracy \u2013 Real location is off by 500-1,000m (1,600-3,200ft)<\/li>\n<\/ul>\n\n\n\n<p>When the recorded location has medium or low accuracy, you\u2019ll get an indicator in the user\u2019s detailed route view.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"660\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/GPS-location-accuracy-1024x660.png\" alt=\"\" class=\"wp-image-29033\" style=\"width:707px;height:auto\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/GPS-location-accuracy-1024x660.png 1024w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/GPS-location-accuracy-300x193.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/GPS-location-accuracy-768x495.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/GPS-location-accuracy-1536x990.png 1536w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/GPS-location-accuracy-18x12.png 18w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2020\/10\/GPS-location-accuracy.png 1552w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"note\">If the location accuracy is off by more than 1,000m (3,200ft), it won\u2019t be recorded.<\/p>\n\n\n\n<p class=\"translation-block\">Here are some tips to improve location accuracy on <a href=\"https:\/\/support.google.com\/maps\/answer\/2839911?co=GENIE.Platform%3DAndroid&amp;hl=en\">Android<\/a> and <a href=\"https:\/\/support.google.com\/maps\/answer\/2839911?co=GENIE.Platform%3DiOS&amp;hl=en&amp;oco=0\">iOS<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p><strong>My settings are correct, but my location isn&#8217;t updating. What should I do?<\/strong> <\/p>\n\n\n\n<p>If everything looks right but it\u2019s still not working, try these steps in order:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Reinstall the app:<\/strong> Delete the Clockify app and download it again from the app store.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Check your connection:<\/strong> Try switching from Wi-Fi to cellular data (or vice versa) to see if a specific network is blocking the sync.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Restart your phone:<\/strong> This simple step often clears up temporary glitches.<\/li>\n<\/ul>\n\n\n\n<p><strong>I\u2019ve tried everything and it\u2019s still not working.  Any other tips?<\/strong> <\/p>\n\n\n\n<p>If you\u2019ve reinstalled and restarted without luck, try logging into your Clockify account on a different mobile device. This helps determine if the issue is related to your specific phone settings or the account itself.<\/p>\n\n\n\n<div class=\"wp-block-group related-articles\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" id=\"0-related-articles\">Related Articles<\/h3>\n\n\n\n<ul class=\"wp-block-list related-articles-list\">\n<li class=\"translation-block\"><a href=\"https:\/\/clockify.me\/help\/track-time-and-expenses\/track-time-on-kiosk\">Track time on kiosk<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/clockify.me\/help\/track-time-and-expenses\/pin\">Kiosk clock-in authentication<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/clockify.me\/help\/apps\/iphone-app\">iOS app<\/a><\/li>\n\n\n\n<li class=\"translation-block\"><a href=\"https:\/\/clockify.me\/help\/apps\/android-app\">Android app<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Whenever your team is on the road or on site, they can clock in via their mobile&#8230;","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[23],"tags":[],"class_list":["post-6121","post","type-post","status-publish","format-standard","hentry","category-manage-tracked-time"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"aleksandar.olic","author_link":"https:\/\/clockify.me\/help\/author\/aleksandar-olic"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/6121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=6121"}],"version-history":[{"count":130,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/6121\/revisions"}],"predecessor-version":[{"id":30545,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/6121\/revisions\/30545"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=6121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=6121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=6121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}