{"id":9397,"date":"2022-04-13T12:50:28","date_gmt":"2022-04-13T12:50:28","guid":{"rendered":"https:\/\/clockify.me\/help\/?p=9397"},"modified":"2026-04-23T11:12:48","modified_gmt":"2026-04-23T11:12:48","slug":"limited-users","status":"publish","type":"post","link":"https:\/\/clockify.me\/help\/track-time-and-expenses\/limited-users","title":{"rendered":"Limited members"},"content":{"rendered":"\n<p class=\"translation-block\">Limited members are users that don&#8217;t have an email and can only clock in via a <a href=\"https:\/\/clockify.me\/help\/track-time-and-expenses\/track-time-on-kiosk\">kiosk<\/a>. On the other hand, users that have an email and can log into Clockify on their own are considered full users.<\/p>\n\n\n\n<p>You can use limited members to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add historical time data for people who are no longer in the company<\/li>\n\n\n\n<li class=\"translation-block\">Allow employees without an email to clock in and clock out via <a href=\"https:\/\/clockify.me\/help\/track-time-and-expenses\/track-time-on-kiosk\">shared kiosk<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p>Limited member is a paid feature, which you can access by subscribing to the Basic plan or higher.<\/p>\n\n\n\n<p>If you downgrade your paid plan to Free plan or if your Free trial has ended, the tab and all active limited members will be deactivated and you cannot add more limited members in the workspace until you subscribe to a paid plan.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Full vs limited member<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Full member<\/strong><\/td><td><strong>Limited member<\/strong><\/td><\/tr><tr><td>Has name and email<\/td><td>Has only name<\/td><\/tr><tr><td>Can log into Clockify and use apps (web, mobile, desktop)<\/td><td>Can use only kiosk<\/td><\/tr><tr><td>Can switch tasks and projects, and record location<\/td><td>Limited by kiosk<\/td><\/tr><tr><td>Takes up a full seat (from $3.99\/seat)<\/td><td>Takes up a limited seat (from $0.79\/seat)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"836\" height=\"318\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/03\/limited-members-1024x403_11.png\" alt=\"\" class=\"wp-image-17244\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/03\/limited-members-1024x403_11.png 836w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/03\/limited-members-1024x403_11-300x114.png 300w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/03\/limited-members-1024x403_11-768x292.png 768w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2024\/03\/limited-members-1024x403_11-18x7.png 18w\" sizes=\"auto, (max-width: 836px) 100vw, 836px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Creating limited members<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Make sure you have <a href=\"https:\/\/clockify.me\/help\/track-time-and-expenses\/track-time-on-kiosk\">kiosk<\/a> enabled in workspace settings<\/li>\n\n\n\n<li class=\"translation-block\">Go to the <strong>Team<\/strong> page in the sidebar<\/li>\n\n\n\n<li class=\"translation-block\">Choose the <strong>Limited<\/strong> tab<\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Add limited members<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Enter <strong>Employee name<\/strong> (one employee per line)<\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Add<\/strong><\/li>\n<\/ol>\n\n\n\n<p>If you&#8217;re on a paid plan, you need to have a limited seat for each limited member (active).<\/p>\n\n\n\n<p>If an account with that email address already exists, it won&#8217;t be possible to create an account for a limited user. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"383\" src=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2022\/06\/addmemberlimited.png\" alt=\"\" class=\"wp-image-10673\" srcset=\"https:\/\/clockify.me\/help\/wp-content\/uploads\/2022\/06\/addmemberlimited.png 500w, https:\/\/clockify.me\/help\/wp-content\/uploads\/2022\/06\/addmemberlimited-300x230.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Paying for limited users <\/h2>\n\n\n\n<p>If you&#8217;re on a paid plan, limited members are charged separately from full users.<\/p>\n\n\n\n<p>Each active limited member requires one limited seat and the price depends on your current plan.<\/p>\n\n\n\n<p>You can buy limited seats on your Subscription page, or directly when adding a member on the Team page.<\/p>\n\n\n\n<p>Added limited members are immediately active upon being added. If you deactivate a limited user, another limited user can take their limited seat.<\/p>\n\n\n\n<p>If user edits their email address in any way, Clockify will treat it as a new email for a new account. User won&#8217;t be able to access this account until they change the email address in the profile settings.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Managing limited members <\/h2>\n\n\n\n<p>Limited members&#8217; profiles can be managed on all plans by Admins, who can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Edit their profile<\/li>\n\n\n\n<li class=\"translation-block\">Edit their kiosk <a href=\"https:\/\/clockify.me\/help\/track-time-and-expenses\/pin\">PIN<\/a><\/li>\n\n\n\n<li>Deactivate their account<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Converting limited members to full members<\/h2>\n\n\n\n<p>Limited members can only clock in via kiosk you set up. They can&#8217;t use mobile app on their own or access Clockify via web.<\/p>\n\n\n\n<p>If you wish people to personally log in, track time via a mobile or web app, approve timesheets, manage members, and run reports &#8211; they need to be a full member.<\/p>\n\n\n\n<p>To convert a limited member to a full member:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Navigate to the <strong>Team<\/strong> page<\/li>\n\n\n\n<li>Open the three dots menu next to the member&#8217;s profile<\/li>\n\n\n\n<li class=\"translation-block\">Choose <strong>Add email<\/strong> from the dropdown menu<\/li>\n\n\n\n<li class=\"translation-block\">Enter the email address of the person<\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Add<\/strong> to complete the process<\/li>\n<\/ol>\n\n\n\n<p>Once converted, the person will receive an invitation email, which they need to confirm and then access Clockify.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p>On a paid plan, you need to have an available full seat to convert a limited member. After converting the limited member, the full member seat will become filled and a limited seat becomes available.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What you can do with limited member<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Limited members can be assigned to kiosks<\/li>\n\n\n\n<li>Limited members can be added to groups<\/li>\n\n\n\n<li>Limited members can be given assignments and added to Schedule<\/li>\n\n\n\n<li>Admins can submit their time for approval<\/li>\n\n\n\n<li>Admins can create expenses for them<\/li>\n\n\n\n<li>Admins can request time off for them<\/li>\n\n\n\n<li>Admins and Team Managers can see their activity in Team Dashboard <\/li>\n\n\n\n<li>Admins and Team Managers can see, filter, and export their time in Reports<\/li>\n\n\n\n<li>Admins and Team Managers can categorize their time (e.g. add or change project and task)<\/li>\n\n\n\n<li>Admins and Team Managers can add and edit their time in Timesheet, Calendar, and Detailed Report<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"Limited members are users that don&#8217;t have an email and can only clock in v&#8230;","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[71],"tags":[],"class_list":["post-9397","post","type-post","status-publish","format-standard","hentry","category-kiosk"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"aleksandar.olic","author_link":"https:\/\/clockify.me\/help\/author\/aleksandar-olic"},"_links":{"self":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/9397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/comments?post=9397"}],"version-history":[{"count":76,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/9397\/revisions"}],"predecessor-version":[{"id":30967,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/posts\/9397\/revisions\/30967"}],"wp:attachment":[{"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/media?parent=9397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/categories?post=9397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clockify.me\/help\/wp-json\/wp\/v2\/tags?post=9397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}