We have a bug bounty program where you can report a security issue and get a reward.
Our top priority is customer satisfaction and we would never do anything with your data that we wouldn't be proud to tell the world about.
All Cloud Clockify data is hosted on Amazon Web Services (AWS). We take advantage of all the security and privacy features AWS provides, plus our team takes additional pro-active measures to maintain a secure infrastructure and make sure there are always multiple backups for infrastructure disaster recovery purposes (though we can't offer backup in case of user made erorrs on a per account basis). For more specific details regarding how AWS keeps data secure, please refer to https://aws.amazon.com/security/.
Data Center Security
AWS maintains an impressive list of reports, certifications, and independent assessments to ensure complete and ongoing state-of-the-art data center security. They have many years of experience in designing, constructing, and operating large-scale data centers, which makes them the industry standard when it comes to security.
The exact physical location of the data center that stores Cloud Clockify's data is private. Only those within Amazon who have a legitimate business know the actual location of Amazon's data centers. Additionally, data centers are secured with a variety of physical controls to prevent unauthorized access.
The main data location is Frankfurt, Germany. But, we have caching mechanisms that enable fast data access in other parts of the world for performance purposes. This means data is NOT exclusively stored in Germany but across multiple servers across the world so everyone can quickly access Clockify no matter where they are. If you're self-hosting Clockify, you choose where the data is located exclusively.
All Cloud Clockify servers are run from own virtual private clouds (VPCs), with rules that prevent unauthorized requests from entering our network.
Cloud Clockify infrastructure is hosted in a fully redundant, secure VPN environment, with access restricted to operations support staff only. This way we can leverage complete firewall protection, private IP addresses, and other security features.
The whole system on which Cloud Clockify runs is behind a firewall and only the necessary ports are open to the outside network. Also, only authorized personnel, using SSH keys, have access to the system. Access is enabled only over a VPN connection.
All data to and from Cloud Clockify is sent securely over HTTPS. The initial connection is established over 2048 bit TLS, and the rest of the communication happens over 256 bit SSL. This is the standard technology for keeping an internet connection secure and prevents anyone from reading and modifying any information. Any data transferred between a user and Cloud Clockify is impossible to read or modify.
We use the same level of encryption as do banks and financial institutions. All data is encrypted using SHA256withRSA algorithms, which scramble data in transit, preventing hackers from reading it.
Your company-specific data inside Cloud Clockify is kept separate through a logical separation at the data tier, based on application-level access permissions and roles you set up in your workspaces.
All Clockify data is encrypted at rest. At-rest encryption means that all our databases, files, and other storages of content have their files encrypted when they're backed up or otherwise sitting idle. If someone was somehow able to get ahold of a backup of the database, it'd be useless, because they wouldn't have the key to decrypt it.
Our system is constantly monitored. We get reports in real time so we can instantly react in case a potential issue arises. All actions taken on production consoles are logged.
We constantly monitor security, performance, and availability 24/7/365. We run automated security testing on an ongoing basis. We prioritize, resolve, and deploy discovered security issues quickly after discovery. Because we follow Continuous Delivery and Deployment best practices, we can update Cloud Clockify on a daily basis and fix things as soon as we see them.
We never access your data in Cloud Clockify, unless required for support reasons and with your explicit permission.