Deactivated user is displayed as active in API

If you encounter an issue where a deactivated user is showing as ACTIVE via the API, it’s important to understand how Clockify handles user status.

Explanation #

When a user is deactivated from a specific workspace, their account is not deleted from the Clockify database.
If the user is a member of multiple workspaces, their account will remain active in other workspaces.

Solução #

• Ensure you are using the correct endpoint:
  • Workspace users: GET /v1/workspaces/{{ws id}}/users
• To check membership status in a specific workspace, use the query parameter ?memberships=ALL:
  • Example: GET /v1/workspaces/{{ws id}}/users/?memberships=ALL

If the status still shows ACTIVE, it is expected behavior. The user is still considered active in the system due to their presence in other workspaces.