Data regions for Clockify
With data regions, Clockify users can choose the specific region where their workspace data is stored.
Only the workspace Owner can enable or change data residency for a workspace
This feature is available on PRO and ENTERPRISE plans.
Choosing data regions (residency) mainly changes where your data is stored when it’s not being used. It doesn’t change how Clockify handles your data otherwise, or where other types of data are stored. If you don’t choose a specific data region, your workspace data will be stored in the global region by default.
Data residency regions #
Clockify offers data regions in the following locations:
- États-Unis (United States)
- EU (Allemagne)
- Royaume-Uni (Royaume-Uni)
- AU (Australie)
Comment ça marche #
Data stored in your chosen region
Once data residency is enabled, the following categories of user data will be stored in a data center within your selected region:
- Time entries (tasks, projects, clients, tags)
- User activity data (e.g. auto-tracked programs, URLs)
- Invoice details and related financial records
- Workspace configurations specific to your data
- Search indexes of your workspace data
Data stored outside your chosen region
Some categories of data may be stored in regions outside of your selected data region in your CAKE.com account, for operational purposes such as:
- Clockify member profiles (basic user account information: email, name, profile picture)
- Organization/workspace details (Org name, status, membership information)
- Data used for internal metrics (e.g. seat count, usage)
- Logs and analytics for quality of service
- System-generated IDs (e.g. workspace, kiosk)
Choisir une région #
By default, your workspace data is hosted in the global data storage region when you create an account. You can choose a different region when logging in:
- Go to the Login page
- Choose data region before entering your credentials
If you choose a regional server, you’ll be redirected to the appropriate regional login page to continue the process.
Changer de région #
If your workspace is already set up in a specific or global region, you can change its data hosting region:
- Accédez aux paramètres de l'espace de travail
- Choose the Authentication tab
- Cliquez sur Changer de région dans la section Région de données
- Choisissez la région dans le menu déroulant
You’ll see information about what this data region change may affect. Click Continue and Start data transfer to begin the process.
If all conditions for the region change are met, the transfer will start.
During the transfer, you and all workspace users will be logged out and cannot access the workspace or track time. Transfers can take up to 12 hours.
Transfert de données de l'espace de travail #
All active workspace users will be notified when the transfer starts, when it’s completed, or if it fails. If the transfer fails, your workspace will remain on its original server.
During transfer:
- The workspace is locked and unavailable. (If you’re a member of another workspace, you can switch to it)
- Tous les modules complémentaires installés sont automatiquement désinstallés
- Les opérations API sont verrouillées
Backup copy of your transferred workspace remains in the source region for 7 days. This backup is locked and will be deleted after that period.
Transfer won’t occur if any user in your workspace already has an account on the destination region’s server.
Global vs. regional data transfers #
- Owners can transfer data from a global server to a regional server
- Transfers from a regional server back to global are not possible
- If you prefer regional hosting but started globally, follow the instructions above to transfer
- By default, when creating your workspace, your data will be hosted on a global server, regardless of your physical location
- While you can’t go from a regional server to a global one, you can choose to transfer your data from one regional server to another (e.g. from EU to AU)
Data residency & API #
If your workspace data is hosted on a regional server, you must use a region-specific URL for your API calls to ensure requests reach your data’s correct destination.
| Global API – base URL | Regional API – base URL |
| https://clockify.me/api/v1/ | EU: https://euc1.clockify.me/api/v1/ |
| USA: https://use2.clockify.me/api/v1/ | |
| UK: https://euw2.clockify.me/api/v1/ | |
| AU: https://apse2.clockify.me/api/v1/ |
To get data from the workspace in the EU region, use https://euc1.clockify.me/api/v1/get/workspaces instead of the default https://clockify.me/api/v1/get/workspaces.
Also, if you create a custom subdomain on a regional server, your API URL will follow the format [subdomainname.clockify.me].
For example https://subdomainname.clockify.me/api/v1/get/workspaces.
After a regional transfer, new API keys are generated. This way your API requests are correctly routed to your new data region.