Uninstall activity monitoring agent

Admins can follow these steps to uninstall the activity monitoring agent from a device. If your team member needs to uninstall the agent for some reason, send these instructions to them. 

Uninstalling the Activity Monitoring agent completely stops all background tracking and data collection on that device. Manually removing an offline device from the UI preserves all historical tracking data (screenshots, logs, utilization) in accordance with Clockify’s workspace retention policy.

Uninstall agent in Windows #

To uninstall the agent on your Windows device:

1. Open your computer’s Settings
2. Select Apps, and click Installed Apps (or use the Control Panel and go to Programs and Features)
3. Find the Clockify AM Agent in the list and run the uninstaller

The system will automatically close the activity monitoring agent and remove the app from your computer.

Uninstall agent in macOS #

Please contact our support team to get the required uninstallation steps and instructions.

What happens next #

For admins:

• As soon as the app is removed, the device with the uninstalled agent will show up as Offline on the Monitoring > Agent apps page.
• You can manually delete the offline device from the web dashboard without affecting past data.

For team managers:

• Your team’s captured screenshots, activity logs, and time data remain safely stored in your reports.
• You will no longer be able to monitor the team member who uninstalled the agent on their device.

For team members:

• Once the Activity Monitoring agent is uninstalled, all background activity tracking and screenshot captures stop immediately on your device.

For more help and related guides, visit Clockify Help – Activity Monitoring.