Improve performance and compatibility in Clockify
To get the best experience when using Clockify’s web and kiosk apps, it’s important to use supported browsers and ensure that critical services and emails are not blocked by your system or email provider.
Supported browsers #
Clockify works best on the two most recent versions of the following browsers:
- Chrome
- Firefox
- Edge (Chromium-based)
- Safari
- iOS
- Android
Using outdated browsers may result in limited functionality or unexpected errors. To check your browser version:
- Open your browser
- Go to Settings -> About
- Update to the latest version if needed
Optimize browser performance #
For the smoothest experience:
- Enable cookies
- Disable browser extensions that might interfere with Clockify
- Make sure you’re using a compatible browser and up an up-to-date version
Whitelist of Clockify domains and IP addresses #
If you’re not receiving Clockify emails or if you’re experiencing slow performance, the issue may be related to email filters or firewalls blocking Clockify services.
You can improve app functionality and ensure emails are delivered by whitelisting Clockify’s domains and IP addresses.
Whitelist IP addresses
To ensure system emails reach your inbox, whitelist the following IP addresses:
5.75.209.81
5.75.212.221
5.75.220.86
49.12.11.29
78.47.117.186
78.47.192.85
78.47.223.122
88.198.168.23
88.198.94.71
116.202.180.226
116.203.166.36
116.203.2.185
162.55.179.218
195.201.252.90
195.201.255.208
195.201.44.14
Consult your system administrator or IT department for help adding these to your safe list.
Authorize Clockify domains
Add the following domains to your authorized sender list in your email client to ensure emails don’t end up in spam:
cake.com
If you continue to experience issues, you can reach out to our support team (support@clockify.me) or visit the Clockify Help Center.