Cancel subscription

If you’ve decided that canceling is the right choice for now, here are the steps to follow.

Steps to cancel your subscription #

1. Open the menu next to your workspace name
   
2. Choose Subscription from the dropdown
3. Go to the Billing tab
4. Find your current subscription plan
5. Click Cancel subscription
   
6. (Optional) Share feedback to help us improve
7. Confirm your decision

Important to note: #

Clockify does not offer refunds for canceled subscriptions unless a charge occurred due to a system error.

You can cancel your subscription at any time by navigating to the Billing tab on your Subscription page and selecting “Cancel subscription.” After canceling, you will retain full access to your paid features until the end of your current billing cycle. Once that period expires, your workspace will automatically switch to the Free plan.

If payment for a past-due subscription is canceled, your subscription will end immediately.

If you’re canceling a Bundle plan, all workspaces in your organization will be downgraded to the Free plan. Learn more about how Bundle subscriptions work in this article.

After you cancel #

• You won’t be charged again after your current billing period ends
• Paid features will be available until the end of your current billing cycle
• You’ll be automatically switched to the Free plan after the paid period ends
• All your previous invoices are still available for download
• All your data stays safe – Clockify doesn’t delete anything unless you choose to remove your workspace or CAKE.com account

When you cancel your subscription, you’ll be asked to complete a brief survey. We’d appreciate your honest feedback to help us improve Clockify for the future.