Android app stuck on login screen
2 min read
If the Clockify Android app gets stuck loading the login page indefinitely, here’s how to fix it.
Force close the app #
- Open your phone’s Settings
- Go to Apps or Applications
- Find and tap Clockify
- Tap Force Stop
This will fully shut down the app so it can restart.
Check default browser settings #
Clockify uses your default browser to load the login page, so if a non-standard or incompatible browser is set, it may cause issues.
- Go to Settings -> Apps -> Default apps
- Tap Browser app
- Select Chrome or Firefox as your default browser
If you do not have those browsers installed, download them from the Play Store.
Reinstall the Clockify app #
- Go to your phone’s Settings -> Apps
- Find and tap Clockify
- Tap Uninstall
- Open the Google Play Store
- Search for Clockify and reinstall the app
- Open the app and try logging in again
Still having issues? The Clockify Support Team will be happy to look into it and assist you further. Please contact us at support@clockify.me and include the following details:
- Information about your default browser
- OS and Clockify app version
- A screenshot of the issue or any error messages you might be getting
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Thank you! If you’d like a member of our support team to respond to you, please drop us a note at support@clockify.me