Users can submit their weekly timesheets and vacation requests for approval. Then, admins can review and approve them for billing and payroll purposes.

All approved timesheets are permanently locked. Not even admins can make changes to approved time, at least not without leaving a permanent written trace).

Time approval is an extra feature, which you can enable by upgrading your workspace to Standard, Pro, or Enterprise plan. You can try out the feature for free by activating the free 7-day trial (no credit card required).

To use time approval, you first need to enable it in workspace settings.

Submitting time #

Users can submit their time both via web (Time Tracker and Timesheet) or via mobile app (iOS and Android).

In Time Tracker, you can click “Submit” under appropriate week, and all time in that week will be submitted for approval. In Timesheet, you can click “Submit” button at the bottom.

You can still edit your timesheets while the week is pending approval. Changes to pending timesheets are automatically reflected and shown when approving time.

In case of a mistake, you can withdraw the submission by clicking X on the pending tag. If you withdraw pending week, the approval request will disappear, and you can submit the week again when you're ready.

If you have an approved week, you can add new time (as long as dates are not locked) but you'll have to submit the new time by submitting the whole week for approval again.

You can submit timesheets even if the dates are locked (but you can't edit the time).

Once entries are approved, they become permanently locked and you can no longer edit them.

Submitting time (mobile app) #

You can also submit time using the mobile app (iOS and Android):

  1. Open Time Tracker or Timesheet
  2. Navigate to the week you wish to submit
  3. Click SUBMIT
  4. Review and confirm by clicking SUBMIT

All submitted weeks will have PENDING label next to them. To withdraw the submission, tap on the pending label and then tap Withdraw.

All approved weeks will have APPROVED label next to them, and the entries will have the approved checkmark. You can't edit approved time. But, you can add new time entries (if the week isn't locked) and submit it for another approval.

Approving time #

Admins can approve and reject submitted time from the Approvals page (available in the sidebar).

Whenever there's a timesheet that's waiting for approval, you'll see an orange dot as an indicator in the sidebar.

Pending tab lists timesheets that are waiting for approval. You can approve all request at once or filter by user or group.

If a team member has a team manager, admins can click "Remind to approve" to send an email reminder to each team manager to approve their team members' timesheet.

To view the full timesheet, click on the request to view it in more details.

To reject a request, open the request, click on the Reject in the upper right corner, and leave a note. The approval request will be deleted, pending label will be removed, and the user will receive an email containing the note.

If a members who summitted a timesheet has some time entries that are wrong, you can either: reject their entire timesheet (and ask them to fix the entry and resubmit); or you can go to Detailed report and manually correct the mistake yourself (possible only if you're admin, or their team manager and you have permission to edit other people's time).

Once you approve time, time entries are permanently locked and not even admins can make any edits.

Manager approval #

In addition to Admins, team managers can also approve timesheets for the users they manage.

  1. Go go Team page
  2. Click on "+ Role" for the person you wish to make a mangaer
  3. Check Team Manager
  4. Select users for whom they can view and approve timesheets
  5. Save changes

Once a person has a Team Manager role, they can see Approval in the sidebar, and they can see only their member's approval requests and either approve or reject them.

Finding users who forgot to submit time #

To see who has unsubmitted time (users who filled timesheet but forgot to submit):

  1. Go to Approvals > Unsubmitted tab
  2. Users with unapproved time will show up (you can click on time to see their timesheet)
  3. Navigate between weeks and filter by user or group
  4. Click "Remind to submit" to send an email reminder to all the users you see in the table

To see who doesn't have ANY approved time (users who forgot to fill and submit timesheets):

  1. Go to the Weekly report
  2. Group report by user
  3. Select the week you wish to review
  4. Choose filter "Status > Approved" and apply filter
  5. Click "Show users without time"
  6. Users with 0 time indicate they don't have any approved time

Mending timesheets #

Approved time is locked permanently. It can't be edited even if you turn off Approvals or downgrade your account.

Regular users can add new time to their approved weeks, as long as the dates are not locked. If they add more time, they'll have to submit the week for approval again, in which case the manager will be able to approve or reject only the newly added time (previously approved time remains).

If there was a mistake and you need to make changes to approved time:

  1. As Admin, go to Approval > Archive tab
  2. Find the week that needs fixing and filter by user
  3. Click on the approval request to open its details
  4.  Click "Withdraw approval" in the upper right corner
  5. Leave a note, detailing what was wrong, why, and what needs changing
  6. Click Withdraw

Once approval is withdrawn, all time entries approved by that request will become editable by admins in Detailed report (plus by their owners, if the dates are not locked). Both the user and all the admins will receive the email containing the note.

When time becomes unapproved, a permanent copy of all the previously approved time entries (along with their original hourly rates) will remain in the Archive tab for audit purpose, so you always have a written trace of all the changes.

Notifications #

  • Whenever there's a timesheet that's waiting for approval, the Approvals item in the sidebar will have an orange dot
  • When timesheet is submitted, user's team manager will receive an email
  • When timesheet is approved, the user will receive an email
  • When timesheet is rejected, the user will receive an email along with the note
  • When approval is withdrawn, both the user and all the admins will receive an email

Note: If you're admin and wish to receive email notification when a user submits their timesheet, you need to team manager role for users you manage (so you'll be both admin and team manager for certain users).

You can send email reminders to both users to submit their unsubmitted timesheets, and to managers to approve their team members' timesheets.