When you're charging by the hour, you need to keep track of time you spend working so you can know how much to charge your clients.
In addition to tracking billable hours, you should also track non-billable time (eg. emails, Skype calls, preparing invoices, etc.). You can't have any sense of where you are financially if you don't know how long tasks really take.
Clockify helps you see how much billable vs non-billable activity you do and how that affects your earnings.
Let's say you have a new client and you want to track your billable rates. Here's what your Clockify workflow would look like.
Set up projects
- Define billable rate for each person in Team section and a default billable rate in Workspace Settings.
- Add a client in Settings > Clients
- Create a new project in Projects section and select the client. If you want, you can also set up:
- Start tracking time when you start working: type what you're working on, select the project, click $ to mark time as billable, and start the timer
- Stop the timer when you stop working and the time will be added to your timesheet
- When you continue working on something, press play icon next to the appropriate time entry to start the timer for that activity again.
- When you're having a meeting with the client, start the timer, type "Meeting", choose project, and mark time as non-billable. By tracking non-billable time such as this, you'll have a more realistic picture of how much time you're really spending on the client (and not just the time you bill). You can also add a "meeting" tag so you can filter time entries by tags in Reports.
See time breakdown in reports
- When the times comes to bill your client at the end of the month, go to Summary report, select "This Month", the project (or only the client if you want to bill for multiple projects you do for them), show only billable time entries, and click Filter to see time entries you need to invoice.
- Group by Project and subgroup by Time Entry to make data breakdown more useful.
- Export the report with detailed time breakdown in PDF and send it to your client for review. Or, create an invoice (using invoicing software or some Word template), multiply Total Time with your billable rate, and send the document.
- If you have clients who want to see how much time you've tracked at any point, you can share a report and send the link to your client. Then, your client can then visit the report at any time and see what work has been done so far on their projects.
- If you need to "forgive" and write-off some time entries, you can go to the Detailed report, use filters to find the time entries you want to write off, and directly edit them (in this case, mark them as non-billable).