Monitor real activity data to
improve business processes

Clockify’s Activity monitoring is a workforce analytics software that lets Admins see exactly what happens in their workspace. It works using an Agent app, which you install on company devices, that tracks telemetry (visited websites and apps, keyboard and mouse activity, screenshots). All tracked data is then categorized, based on the settings you choose, into Active or Idle time, productivity type, location, and utilization (productivity, displayed in percentages).

The results can be viewed in the Activity monitoring app on your Clockify sidebar. You can choose to see monitored activity in Dashboard, Activity, Timeline, Screenshots, and Logs views, based on the level of detail and the specific overview you need.

If you want to know more about how it works, feel free to contact our sales team for a demo.

The most effective way of tracking employee activity on company devices is to use a remote monitoring software — like Clockify’s Activity monitoring. Install it on your team members’ work computers and see all activity like website visits, attendance, and location.

By default, using your mouse and keyboard counts as Active time. Admins can set which threshold of mouse and keyboard inactivity leads to a user getting flagged as “Idle”. 

Additionally, you can change activity types for each app and website. These can be:

— Standard: the user is Active if they’re using the mouse and keyboard, depending on the Idle threshold you set up.

— Always active: the user is always Active when using this app or website, regardless of mouse and keyboard input.

— Active on Call: if the microphone or camera are in use, the user is active regardless of mouse and keyboard input. Otherwise, the app and website reset to the “Standard” type.

When the Activity monitoring agent doesn’t register keyboard or mouse data after a specific threshold, the user is flagged as Idle. This threshold is determined by the workspace Admin, and it can be between 1 and 10 minutes. You can also avoid false flagging with the Always active and Active on Call options. This avoids false flagging while reviewing or viewing videos, undergoing training, waiting for uploads and downloads, etc.

Utilization is a measure of how productive teams or team members were over a period of time, displayed in percentages. The formula for calculating utilization is:

( Active productive time / Daily work capacity ) * 100 = Utilization

It basically tells you what percentage of their workday a team member spent actively working.

To ensure fair and accurate calculation, Activity monitoring pulls data like work capacity, schedules, time off, etc. directly from the user’s Clockify account. For off-days, this means your daily expected working capacity becomes 0, and there’s no risk of inaccurate data or unrealistic expectations. 

Clockify’s AM screenshot capture is an optional feature. It activates periodically on the device it’s installed on, works silently and in the background, and starts monitoring activity as soon as the agent’s installed.

You decide how frequently the system takes screenshots and whether they’re blurred to preserve maximum privacy and ensure compliance.

It’s simple — as long as you’re Active, the system takes screenshots at the determined interval. When you get registered as Idle, the system automatically stops taking screenshots. 

Screenshots are best utilized as an added layer of confirmation for productivity discrepancies you notice in the Dashboard, Activity, or Timeline views. Use detailed filtering options to pinpoint the exact entries you want to check on, and see what actually went down in your workspace. 

Yes — Activity monitoring is all about transparency, so team members need to install Agents on their work devices for AM to work. However, employees can’t access their own monitoring results. To increase security, only Administrators can view telemetry data.